Fields BMW Winter Park
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Customer Reviews of Fields BMW Winter Park
Review type:
Amazing Service
by Bob O on 08/03/2025
We worked with Marco to buy two cars in the last 6 months. Marco is incredibly responsive and patient. He made the cast buying process extremely simple and borderline enjoyable. As long as Marco is there we will keep being clients.
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The following reviews are more than two years old. They are not included in the overall rating.
230 reviews
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Service
by Gary Baumgarten on 06/18/2020Everything went great during my service. Everyone was very professional and I was completely satisfied.Service
by Marilou Zananski on 06/13/2020Marco Chavez was very professional, honest and courteous.Oil change
by Hank on 06/10/2020Work performed on time and efficientlyGood experience
by AB on 05/29/2020updated 06/04/2020Everything was smooth and done as promised dealership service process is excellent also J the service advisorAlways the best service
by S92jesus on 06/03/2020Gaston is one of the nicest and coolest service advisors I have ever had at any dealership. Also he goes out of his way to make me feel appreciated regardless of what work I get done and the level of bmw I have. Thank you Gaston.Routine maintenance
by Terry on 05/23/2020updated 06/01/2020Great job. Picked up my car. Did maintenance and the recall even though I did not schedule the recall. Communicated well and returned car before the end of the day.Recall on my Bmw 330ci
by Jean Ruiz on 05/22/2020updated 06/01/2020Got there, was taken care of real quickly, they told me it was around a 3 hour job got out in less than an hour and a half, Marco was my advisor real nice guy, great service overallExceptional Service
by Tina on 05/21/2020updated 05/29/2020Any time my car is in need of service, my only decision is when I will have it serviced. There is never any question as to where I will have my vehicle serviced because of the level of professionalism, quality of work, and stellar customer… service I receive each time at Field BMW of Winter Park can never be duplicated anywhere else.M2
by E on 05/29/2020Chris was polite, helpful, and efficient. Always easy to get my car serviced with his help. Great experience.Best experience
by Anelis Dunston on 05/28/2020Mike has been the best advisor!! Being a female you are always nervous about going into a service center but he was amazing!! He explained everything in detail and assured me everything was good and my family was safe!!Bmw tire services
by S Joseph on 05/23/2020I been going to BMW for several years now and I recently been blessed to have Mike as my rep. On 5/22/2020, I went in for new tires and to replace my TPI on one of my tires. My TPI wasn’t reading correctly so Mike did everything in his… power to find the problem, and bless his heart he did. I truly believe my car gave him a headache that day but because of him he found out what was causing the problem and we worked out a plan to fix it. Thank you Mike for all your hard work.Superior
by Michael Abney 5 stars on 05/15/2020Really enjoy the service we continuously receive from Michael Abney. He’s efficient, honest, thorough and treats our BMW cars like they were his own in service. We expect great service and he delivers each time. An asset to the BMW… family!My experience with Fields BMW of Winter Park
by James Lourore on 05/14/2020I brought my 5 series in because of a charging malfunction. Turns out there were a few issues that needed attention. Chris Wetteland was my service rep and he did a great job explaining the problems, quoting me a fair price (for a… dealership), and went above and beyond to make sure I was happy (not just satisfied) with the service I received. I left confident that my car is as it should be and I'm happy I brought my car to Fields BMW of Winter Park.Excellent Service
by DBC on 05/02/2020First time having service done to my purchased BMW. I was very pleased with the courteousness starting with my appointment being set to my Service Adviser (Gaston 🙂) who was very kind and knowledgeable as to what my service needs were.… They made a lasting impression!Excellent as Always
by David on 04/27/2020Chris was able to accommodate a short notice service appointment with ease. The video service review once the service was completed was a great no contact alternative to the excellent service I’ve come to expect from FieldsThe Best Service
by happybmrs on 04/25/2020Fields by far provides the best service hands down. They do more than just Service our cars, they make you feel like a VIP. They’re very accommodating, personable, super friendly, caring and all around just awesome folks. We’d rather… drive the 50+ miles and pay tolls to Fields than 20 miles to the closest dealer to us.Awesome service
by Ken on 04/14/2020Service was excellent Competed on time Provided transportation from and to while service was completed. Provided a video inspection of vehicle before we even arrived to pickup the vehicle. Very nice touchChanging Battery for emergency notification
by DBerger on 03/24/2020Great job. Only issue was loaner care was a Mazda through HertzBest dealership ever!
by Marlen on 03/15/2020Anastasia was terrific, her and the other girl that was working with her was working hard to get loaners out to customers. Bmw kept me informed on all the service that was occurring. My rep Josh was great and kept me updated on everything.Love this place
by SelbyTurnbull on 03/05/2020Even though they are going through a major remodel they still show the utmost professionalism and keep you informed of your vehicle. Marco my service advisor is first class professional and informative.
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