Toyota of Vero Beach
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Customer Reviews of Toyota of Vero Beach
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The following reviews are more than two years old. They are not included in the overall rating.
27 sales reviews
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by Kay on 10/16/2022I was interested in the 2019 Toyota RAV4 with almost 84,000 miles on it, it was a corporate owned vehicle but I looked past it because of the price being listed as $20,500 and kept up with services. Drove fantastic and very nice. Only… issue they didn’t take the dog hair off the roof which was covered. We get to the pricing and I’m told it’s basically $31,000. $1650 of it was the remaining amount on trade in which is understandable, however they’re trying to charge an additional $6,000 in accessories as well as the dealer fee of $899.99 (understandable this is fine) but adding another $1100 and refusal to take off more than $3,000. Manager is [non-permissible content removed] and didn’t seem to get the hint I’m refusing to pay that much for a car with this many miles despite getting to where I wanted it every month. It should have been lower! I’ve been there 3 times, $5,000 on top of trade in is bs and false, they’ll either tell you new only when page said it’s used as well, or on a vehicle that’s paid off (ad says even if you’re under!)Dishonest
by Dan on 05/09/2022Salesman promised a truck bed cover at cost and charged me twice what I later saw on a Toyota website. Promised installation of same for the following day. It didn’t happen. The first day delivery didn’t happen. The second day the… installer was “unavailable”, The third day “missing a part’.less than a stellar buying experience
by t3f on 11/18/2019We were looking for a used car and had a very clean, low mileage trade. We found a car that we liked and proceeded to negotiate a deal. The dealer's appraiser valued our trade which I thought from my research was a bit low (a 2014 Honda… Crosstour EX-L with Navi and 38,400 miles) but that is part of negotiations. No problem. When the salesman presented his first written offer the trade credit listed was more than $2,000 less than their appraised trade value. The salesman quipped that the difference was because the tread on the tires had a little less than 50% remaining and any vehicle that they trade to resell with less than 50% must get new tires. First, the tire life expectancy is a factor in the trade appraisal and secondly, a more than $2,000 difference for tires? Salesman, Brad, stated that this was part of the negotiation and he promised an increase for the trade allowance. Also, the dealer fee is $899.50 plus a license fee of $100 as well as an accessories charge of $1999.00. I questioned the accessories fee and Brad explained that this is a charge for a 3 year/36,000 mile warranty. The warranty would run concurrent with the remaining factory warranty so in essence, the warranty is effectively a 23 month warranty. We continued some back and forth negotiation and the dealer's offer was acceptable to me except for the warranty. I told Brad that we would buy the car at the written offer minus the warranty. Brad stated that the warranty is part of the deal and it was mandatory for us to purchase the warranty. I have never seen this tactic before and we did not make a deal.Toyota of Vero Beach Goes Above and Beyond
by LauraDePauw on 01/07/2019Toyota of Vero Beach goes above and beyond to make sure your experience is nothing short of wonderful! We have bought 4 cars from them over the past 4 years and it's been a positive experience every time! There is no pressure and they get… the numbers where they need to be so everyone is comfortable!2015 certified used
by MBprius on 11/23/2016we were given a fair price up front on a certified used car. Initially had some cosmetic issues but the dealership remedied these to our satisfaction.buying a car made easy
by nancyssoul on 11/01/2016the staff made it very easy to buy a new car and I got more car for the money then I expected.Excellent Experience
by JohnB150 on 09/27/2016updated 10/12/2016Salesman Bob Compton friendly, calm, considerate, a good listener. No pressure. No hassles. Answered all questions forthrightly. Everything went smoothly and we bought just the car we wanted.HAPPY CUSTOMER
by Connieherr on 09/21/2016updated 09/30/2016Alvin Clarke was my salesman. He knew his "stuff" but never gave me the sense that he was pressuring me to buy something I didn't want.Title
by Lana_Khan1 on 09/09/2016updated 09/16/2016Felt fully informed and environment was friendly and helpful. The staff was fantastic, the sales person and the finance director were both extremely helpful and pleasant to deal with. I will definitely return to Toyota Vero Beach for my… next vehicle purchase. I will also recommend this dealership.3rd time's the charm!!
by ShutterbugC on 08/27/2016updated 09/08/2016This was the 3rd vehicle I've purchased from the dealership. I feel comfortable with the integrity of the sales / service team in Vero Beach...something I DO NOT FEEL with the PSL KIA location.I Love My Kia
by JaneLovesKia on 08/09/2016updated 08/23/2016Very Kind, Helpful And Not Pushy. He Was A Very Nice Guy. I Will Recommend This Dealership To My Friends And Family.Kia
by mltriggs on 08/11/2016updated 08/21/2016The salesman Joshua was great. The upper management acted as if they don't play games but they did and I was offended. Even came out with a hand written paper saying "you win" when all they were doing is honoring their rebates. I just… don't like gamesToyota of vero beach is a great place to do business
by Billychop on 08/04/2016updated 08/15/2016I dealt with Moses cantu this was the second new truck purchased through him. He is always polite very professional and seems to go above and beyond to assure a great buying experience. Any time I'm there for service he goes out of his way… to say hello and ask how things are with my vehicle and family. Truly a great person and professional to do business with.Toyota Scion of Vero Beach
by ThomVBFL on 06/27/2016Positive, low pressure salesmanship. My salesman, Bill Colio, and the business office were professional, knowledgeable and provided a satisfactory purchasing experience.purchase review
by Steven_1 on 06/10/2016Non confrontational interaction with multiple employees and fair pricing to include focus on MY interests. Important note ......considering the distance between your location and mine Jupiter in Palm Beach County and the large quantity… Toyota dealers between us and making the purchase at your location speaks for itself..... good job guys !!!My 2016 Toyota RAV4 experience
by Mariecombs on 05/24/2016updated 06/08/2016Everyone was friendly and helpful. When I brought the car the salesman really worked hard for me and later when I brought it into service they were also helpful and got me out in a timely matterUnlike most other dealerships
by Howard_Marvin on 05/22/2016updated 06/01/2016Unlike most other dealerships, you did not try to sell me a car that did not have the specific features I requested. You were willing to order the exact car I wanted from the factory.Do your homework
by Baseball18 on 03/11/2016You gave me an Internet price quick. I liked getting a price over the phone instead of the haggling at the dealership. Buying a new car or truck should be a good thing. Too many times it's not. I tried to get other dealerships to give me an… Internet price over the phone on a truck they had on the lot, and they told me I had to come in. Why have a spot to select for an Internet price on your web site if your not going to give me one.Vero Toyota Tundra
by Buellie on 02/24/2016updated 03/07/2016Patient appropriate follow up over the sales process which I dragged out. Quick response when requesting information and ordering my vehicle. All in all a positive experience!Toyota of Vero Beach
by Jimackerman on 01/18/2016updated 02/04/2016Jason Nightingale is not only extremely professional, but also courteous and friendly. He made the experience painless. He went above and beyond any salesman I have worked with in the past.,Jason Nightingale is not only extremely… professional, but also courteous and friendly. He made the experience painless. He went above and beyond any salesman I have worked with in the past.,Jason Nightingale is not only extremely professional, but also courteous and friendly. He made the experience painless. He went above and beyond any salesman I have worked with in the past.,Jason Nightingale is not only extremely professional, but also courteous and friendly. He made the experience painless. He went above and beyond any salesman I have worked with in the past.,Jason Nightingale is not only extremely professional, but also courteous and friendly. He made the experience painless. He went above and beyond any salesman I have worked with in the past.Great Deal
by rodman293 on 01/08/2016Matt Zakarian Was very easy to deal with and very friendly
About our dealership
We are sorry that your experience was not up to expectations. We have many different programs available for our customers. As is disclosed, the $5,000 minimum trade in program is toward new cars. However, we will attempt to work with this on pre-owned vehicles based on regular price. However, we would like to learn more about this matter. Please contact us offline at customercare@toyotaofvero.com so we can review further.
by Toyota of Vero Beach on 10/17/2022