Customer Reviews of Ed Morse Cadillac Tampa
Review type:
New lyriq
Great thorough and friendly service
by Albert on 01/07/2019Professional staff from start to finish. Everyone was kind and helpful. I always feel a little more safe knowing so much concern goes into Ed Morse Service Department.We are thrilled to hear it! Thanks for taking the time to share your experience. Ed Morse Corporate Offices
mr
by Don on 01/05/2019The service at Ed Morse can not be beat! Best service I have ever had at any Dealership. I do not like car problems But Windy Makes our problems a fast solution and makes sure we are completely taken care of in a fast way. We have bought 3… new cars at Ed Morse and service has a Huge Part in why we stay At Wd Morse. And We have Been Give good prices every trade.We are so pleased to hear it! We appreciate you taking the time to share your experience and we hope to continue doing business with you. Please let us know if you need anything. Ed Morse Corporate Offices
Service with a smile
by 2250 on 01/04/2019OnStar contacted my email and phone to inform me I had a flat tire and to not drive it. Fortunately the car was in my garage. Cadillac Road Service arraigned for a flat bed and the car was taken to Ed Morse overnight. I received a call the… next morning that the tire was repaired and they would send someone to pick me up. When I returned to the dealership my car was ready to go and all it cost was $25.00.We're pleased to hear that your vehicle was repaired in a timely manner! Thank you for taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices
Excellence in spite of obstacles
by DB on 01/04/2019My car seemed sluggish, so I made a service appointment. On the way there, the car shook so badly, I wasn't sure I would get there. From the moment I arrived, the team worked on assessing the problem. Max Carter was the service rep and… did an outstanding job. Frozen calipers, needing new pads, rotors being turned and brake lines being flushed were the problems. I had hoped to finish that day, even though it was a mid day appointment. Max was concerned about the time, but expedited parts delivery and asked a top mechanic to stay late if necessary. They were able to finish that evening and I was at ease driving home.We're so pleased to hear that our team was able to assist in fixing the issue. Thank you for taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices
outstanding
by Brian on 12/27/2018This was a smooth deal and wonderful customer serviceWe are so pleased to hear it! Thank you for taking the time to share your experience. We hope to do business with you again in the future. Please let us know if you need anything. Ed Morse Corporate Offices
Service Appt
by Dennis on 12/16/2018updated 12/21/2018Professional and courteous service.That's what we love to hear! Thanks for taking the time to share your experience. Ed Morse Corporate Offices
Service Advisor
by MaxwellCarter on 12/19/2018Max was very efficient in resolving the problem with overnighting a part required to repair my 2018 CT6 as I was scheduled to go out of the state within 4 days. His professionalism made me a very satisfied customer as I was able to travel… with my new vehicle. Job well done!!!We are so glad to hear it! Thanks for the great review! Ed Morse Corporate Offices
Great service
by SatisfiedCustomer on 12/09/2018updated 12/17/2018Love the family feeling that this dealership dictates. Great treatment and service.We're so pleased to hear it! Thank for sharing! Ed Morse Corporate Offices
Service
by Dvaldes13 on 12/10/2018Carlos my service advisor is always pleasant & very professionalThank you for the kind words. Ed Morse Corporate Offices
Always efficient
by Eddie on 12/09/2018Very pleased with EdMorse Tampa's customer service team, efficiency and service, important value brands.That's what we love to hear! Thank you for the kind words. Ed Morse Corporate Offices
Carlos - Ed Morse
by EdMorseservice on 12/02/2018Carlos is the reason I stay with and Morse. He provides exceptional service every visit.Thanks for the wonderful review. We're happy to hear Carlos is providing you with such excellent customer service. Ed Morse Corporate Offices
Escalade Q screen
by Tcyanks on 11/28/2018My Q screen quit working in my 2017 Escalade. Max took care of it via warranty. Excellent service.That's what we love to hear! Thank you for the kind words. Ed Morse Corporate Offices
Last Service of our car
by Carlos on 11/27/2018The service and follow thru was exceptional. The person assigned to us ( his name is Carlos) was greatWe are delighted to hear it! Thank you for taking the time to share your experience. Ed Morse Corporate Offices
Mr.
by Dan on 11/27/2018I always receive great service at Ed Morse Cadillac. Friendly staff and service that is free of unnecessary delays makes servicing my vehicle much more enjoyableThat's what we love to hear! Ed Morse Corporate Offices
Oil change & tire rotation
by J55 on 11/26/2018Had maintenance service. 1st time at this location. Wish their was a location in Wesley Chapel. Other than that service was excellent.Thanks for taking the time to share your experience. We appreciate your business and look forward to your next visit! Ed Morse Corporate Offices
Happy Repeat Customer
by Excellent_Service on 11/25/2018I've been coming to Ed Morse since moving here 4 years ago. During my visit just before Thanksgiving I remembered why I always come back. Their service always has a personal touch, no surprises with quoted prices, quality of work is… excellent. What more would you want for a service department!We're so glad to hear it! Thanks for the wonderful review. We're happy to hear that our team is providing you with such excellent customer service. Ed Morse Corporate Offices
Must be good, this is number seven
by Mike2250 on 11/24/2018I’m totally sold on Ed Morse Cadillac. Every aspect of the experience is outstanding. Service with Wendy Goode and Carlos Martinez is superb,sales is made easy especially when you deal with Eddie Trujillo; the best salesman I’ve dealt with… in a long time. Something is right, over the last 13 years I just purchased my 7th Cadillac.Hello, thank you for the wonderful review. It's great to know that you enjoyed working with our team. We were happy to help you during every step of the process and ensure that you were satisfied. We appreciate your business and look forward to your next visit. Ed Morse Corporate Offices
Excellent
by Maria on 11/19/2018Mike always provides excellent service.Thanks for taking the time to share your experience, Maria! We're pleased to hear that Mike was such a great help. Ed Morse Corporate Offices
Thanks for the kind words, Maria! Ed Morse Corporate Offices
Above and beyond
by Debrah on 11/18/2018I brought my car in for a/c repair on a Tuesday but needed my car back by Wednesday evening. Was told they would do the best they could but it was an intricate repair. I received a phone call Wednesday at 3:00 saying my car was ready.… The technician had worked through his lunch to make sure my car was ready.Thank you for the kind words, Deborah! We take pride in the fact that our techs are true professional and we happy to hear that your car is fixed! Please reach out to us if there is anything else you may need. Ed Morse Corporate Offices
Kudos to a wonderful team!
by Stacey on 11/14/2018I worked with Eric Clark and Anthony Hyde when purchasing my 2019 XT4. They both worked diligently to find exactly what I wanted and stayed in constant communication with me throughout the process. The entire team at Ed Morse made the… process easy. An overall exceptional experience! Thank you to everyone involved!We're so pleased to hear it! Thank you for taking the time to share your experience. We hope you are enjoying your XT4. Please let us know if you need anything. Ed Morse Corporate Offices
Cadillac
by Ana_A on 11/12/2018We received very good service. The staff were very friendly and try to help and answer all the questions and convern that we had. Outstanding service.Thanks, Ana! We appreciate you taking the time to share your experience. Please let us know if you need anything. Ed Morse Corporate Offices
Ed Morse Cadillac Tampa & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center.
In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offers a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
- Television
- Collision Repair/Body Shop
- Customer Lounge Area
- Authorized Parts Store
- Drive-In Service Area
Thank you for sharing your experience! We’re so glad Anthony and the team made your car-buying journey seamless and enjoyable at Ed Morse Cadillac Tampa. Congratulations on your new Lyriq—we know you’ll love it! Ed Morse Corporate Offices
by Ed Morse Corporate Offices on 07/09/2025