Brandon Ford
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Customer Reviews of Brandon Ford
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The following reviews are more than two years old. They are not included in the overall rating.
441 reviews
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2016 fusion
by 99mustang1 on 03/10/2017was very pleased with the service. arrived at the dealership around 7:30am explained the problem and this was my first brand new car and not sure what the procedure was. "not a problem, take this over get a loner car and we will call you… later today when we are done" just exactly what you want to hear. really like the attitude and service provided.Excellent Customer Service!
by ppanoulias on 02/22/2017updated 03/06/2017This is my third new Ford from Brandon Ford. I have always received the best customer service and the best deals in the USA when purchasing. I will not buy from any other dealer! No lies, no misrepresentations, no pressure; just honest,… caring help from the sales manager, the salesperson, and the finance manager.Recalled item
by Pattifontana on 02/19/2017I experienced above and beyond the Call of Duty service. Mike was awesome. Was able to get my car back to me same day even though I came in without an appointment. He lived up to everything he said he would attempt to do and then some.Fantastic Experience. Again!
by tdthomas on 02/01/2017This is our fourth vehicle purchased at Brandon Ford so we're very familiar with the process. Working with Ricardo Liburd is fantastic. We called him about an F-150 and scheduled a time to meet. We completed an application online and… when we got there he had everything ready to go. We had another fantastic buying experience and we definitely recommend you ask for Ricardo when buying at Brandon Ford.Warranty/Recall Repair
by fordowner on 01/26/2017Nick the service advisor did a phenomenal job handling my needs.. Always a good experience at the service department.Mike love made it work with no pressure
by Remvinboys on 01/09/2017updated 01/20/2017It was a fluid no pressure sale. Mike love did a tremendous job. I wish that I could have received a higher trade in price. But the payment and terms of my purchase worked perfectly without any hidden costs. Our finance man was straight… foreword and the paperwork was fast. Mr love was very knowledgeable,polite and getting this car was an easy experienceService Rating
by Milivojemilic on 01/05/2017updated 01/13/2017We had great service and would hoghly recommend your dealership. We came from New Port Richey to buy a car. We did not like the service or salesmen in our area and almost bought a Hyundai. I talked with our salesman onmthe phone first,… he was very friendly and polite so we decided to take the ride and head to your dealership. We had excellent service from our salesman as well as the business office. There were plenty of options tochoose from. When we got to,the dealership our salesman was busy but we were approached by at least three salesmen who tried to nicely help us and told us that our serviceman was a little busy and would be with us shortly. We sat outside and waited, was no problem. Again, Steven was a very polite amd efficient salesman. Highly recommend your dealership amd Steven.2016 Taurus
by DebBlanken on 01/04/2017updated 01/13/2017We got a good car at a good price. Craig Smith was efficient, knowledgeable and courteous. This is our fourth Ford and we are happy with our choice.My first ford
by Dstaples on 01/02/2017updated 01/13/2017This was my first purchase of a Ford vehicle. I was looking for a replacement for my 2013 Chevy Silverado pick up truck and was about to purchase a new Dodge. Thankfully I visited Brandon ford. In a short period of time I had picked a new… Ford F-150. Everyone there was outstanding and I feel I got a great deal.In and out in a flash...
by SimonTSez on 12/31/2016updated 01/05/2017Had a battery issue with my 2015 Mustang. Called for a Saturday appointment, but was told that they were all full and I would have to just walk in. Arrived around 8:10 and battery was replaced and I was "out the door" by a little after… 9:00! Great job!One of the best car buying experiences!
by 1800OutFast on 12/29/2016I picked out the truck I wanted online and it was ready for me ghetto moment I drove into the lot. The service was incredible, there was no hard sales pitch, and a straight forward negotiation, and I got the best price in town!Geo
by Rthompsonryan on 12/29/2016updated 01/03/2017Geo was awesome. Really took care of me and always communicated timely and effectivelyGreat Help
by ebarre23 on 12/27/2016Excellent service, sales, and cooperation. Very fast sale and willing to help out with everything.Great Experience
by DanMadine on 12/08/2016I recently purchased a cargo van there. It was a great experience. Sales guy, Rick was awesome...No pressure, friendly and knowledable. I'll be back for Service because the Service Dept is incredible as well! DanBrandon Ford 11-21-16 Service
by fisherick on 11/24/2016Excellent service experience. Recall and The Works service was done on time and returned to me Clean. ThanksLimited
by Siulnarom59 on 11/13/2016Outstanding service. The service department beginning with the scheduling section all the way to the mechanic that worked on the vehicle was excellent. Friendly personnel that show they care about their costumers wellbeing and satisfaction.… Manager kept me informed at all the time of any issues and how his team could fix it.Ford experience
by mark_1971 on 11/02/2016We wanted to take this opportunity to express our gratitude for the services provided during our visit to the Ford dealership in Brandon , FL on Saturday 29th 2016. The sales representative Joe Perkins illustrated a extremely professional… demeanor whie we was on grounds looking for a new vehicle. We was greeted by your sales consultant Joe Perkins who made us feel comfortable within the lot while browsing your vehicle inventory. He was very informative while listening to our questions and answered questions while we was inquisitive on the differences between the new or used prices of the Ford trucks. Its hard to find a sales consultant that genuinely show concern while shopping for a new car. Majority. Of the dealerships just trys to up sell the inventory on the lot. But I'm pleased to say that Joe Perkins delivers an incredible service and gives a very pleasant experience. We would love to continue our future business with your facility for years ahead Thank you Mark & Joye LetendreAutomobile service
by Turtlebeach on 10/28/2016Was greeted with a friendly smile from the service representive. Handled my car problems with ease, called with update to say that my car was ready well within the time I had expected. When i went to the service department check out they… were friendly, pleasant and had my car ready within minutes for me to drive away. My overall experience exceeded my expectations and I would definitely buy another automobile from Brandon ford. Great job.Slight disappointment
by Mrosedpt on 10/27/2016Typically when you have an oil change done the tire pressure is checked. I had an oil change on a Thursday and the preceding Wednesday the low tire pressure light came on. All the tires had low pressure! A bit disappointing as the vehicle… had just been in to be serviced.Review of Brandon Fords Sales and Finance department
by JenKen47 on 09/19/2016updated 09/30/2016Tom Shelly was a great saleman with not a lot of pressure and Toni Zamorano with the finance department was great as wellScheduled service oil change / tire rotation
by Pandaracing on 09/17/2016Tyler was my service manager and I found him and the team simply awesome. Work was performed well, in a short amount of time, with great care, and attention to detail. Vehicle was returned clean, with no oily marks, and ready to go.… Tyler's disposition and customer service stills marked him as a true professional. Great job!! This is exactly why we are a Ford family, because each visit to the dealership is such an enjoyable experience. Keep up the good work.
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