Brandon Ford
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Customer Reviews of Brandon Ford
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445 reviews
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Very impressed
by megancar on 06/26/2013updated 05/27/2025I bought a Ford Edge at Courtesy Toyota and needed a repair that was still under warranty, so they sent me to your dealership. Justin was my service coordinator, and I want to tell you how impressed I was with his service and attention to… detail. He kept me updated as to the status, and then also helped me with a few other items I had about the car. I actually base our car buying more on the service department, then on the actual sales department because you spend more time in service and I just want you to know he did an outstanding job. I am sorry I didn't do the review sooner, however, I had to go out of town suddenly and I'm just trying to get caught back up.trunk door repair
by pbstran on 02/12/2014updated 05/27/2025Communication to set up appointment was excellent, arranged time was as requested and service was performed very quickly. Service tech was very friendly and effective. Good Job!!Customer Service
by geraldopana on 05/12/2014updated 05/27/2025I want to tell you that your service advisor Mr. L was very outstanding in his knowledge what I need for my vehicle. Satisfied with his service.Horrible
by beowolf on 04/11/2014updated 05/27/2025Pushy, Scammy with the hard sale approach of taking it before a manager. Egotistical and arrogant. Seems obvious that it's a dishonest sales game and not friendly with customer service. Recommend Elder Ford or Bill Currie in a heartbeat!Very good
by tpdk93 on 01/25/2014updated 05/27/2025I had a pleasant buying experience at Brandon Ford, and was not pressured into buying the vehicle.Truck Servicing and Tire Rotation
by mderk on 04/29/2014updated 05/27/2025Brandon Ford did a great job. I had an issue with losing one of my wheel center caps after having my tires rotated and the service department was quick to rectify the issue. Thank youSimply happy
by Stupore on 05/15/2014updated 05/27/2025Great service, very friendly. Clear and concise answers addressing all my concerns. Comfortable waiting area. I have a 2 year lease and will be using Brandon Ford Service Dept for all my vehicle needs. Thanks again!Great Service
by deringrose on 03/27/2014updated 05/27/2025We could not be happier with the service we get at Brandon Ford. Both of our vehicles are Fords and we wouldn't think of going anywhere else for service.They stand behind their work.
by kjhgr01 on 01/28/2011updated 05/27/2025The service personnel is very nice.review of car service
by Tracyl23 on 05/13/2014updated 05/27/2025My service person was very nice and my car was done in an hour - less than what he said, which was great. He gave me a great price - I left happy....Salesman
by boltnut on 06/12/2013updated 05/27/2025Ricardo could not have been any nicer to my wife and me. He walked us thru the hole process of buying our new vehicle. I have been in a couple of times since and had questions and he has made the time to answer them. Thank you for having… someone like him on your teamPleasureable Visit
by Hideaway23 on 03/21/2014updated 05/27/2025Our salesman, Kevin S. was a great help in explaining the F-150 & Edge we bought. He went out of his way in helping us. We like to do business with Brandon Ford. They are very helpful and think of us in every aspect of the transaction we… did. Never in our 52 yrs of marriage have we bought 2 cars at the same time. Transaction went very well. I like the edge. Enjoy driving it. Good pick up too. I love that.A satified customer
by escaper11 on 12/12/2013updated 05/27/2025Upon arriving, I was greeted immediately by Buddy. He listened to my information and within minutes the paperwork as finished and my car was being workied on. He also made sure I was kept up to date on the progress of the work until it was… finished.Satisfied
by Beowolf on 04/11/2014updated 05/27/2025Body shop is great. Service Department is ok. Sales department horribletire & air conditioning
by sumac2 on 04/18/2014updated 05/27/2025Good place to get work done on your car. Mechanics have lots of experience and know-how.Excellent Service Dept.
by jstevens72 on 12/12/2013updated 05/27/2025I have dealt with many service departments in my 70 years and I can honestly say I have never had a better experience than that at Brandon Ford. My service adviser, Buddy W., was right there for my appointed time and very courteous and had… me out in the amount of time stated. Overall it was really nice to deal with honest, efficient people. Once again I'm am very glad that I chose my Ford Edge and am very glad I purchased it at Brandon Ford.Satisfied customer
by massive4 on 05/19/2014updated 05/27/2025Great, clean and friendlyNon competitive
by bdp60 on 02/28/2013updated 05/27/2025Purchased a Ford Fusion Titanium from another dealer as this dealership was not competitive...Price was 5,000 cheaper from another dealer..Beware...it;s not always as it appears on the surface..I think they spend all there money on… Advertising..The best car buying experience
by T_L_C_J on 01/07/2014updated 05/27/2025This was by far the best car buying experience for me. Otis C. was my sales person. He had an excellent attitude, he was knowledgeable about all the vehicles and VERY patient. I have never left a review on any site before, but decided to do… so this time, because the entire team there was such a pleasure to do business with and I think its important for people to know. Toni in Finance was AWESOME and worked diligently to help me get a better interest rate. I also had the opportunity to meet one of the Managers (Mr. F.) and he too was so personable and paid such attention to the small details, which was a big deal for me. Thank you All so much for such GREAT service. You guys made this Island person very happy.Totally Satisfied
by f252 on 02/18/2014updated 05/27/2025My service experience at Brandon Ford exceeded my expectations. Upon my arrival I was immediately greeted by Roberto L. He was attentive, knowledgeable, willing and able to provide guidance on the service required on my 2012 F250. The… repairs were completed in the time expected and I intend on continuing to have my repair and maintenance needs serviced at Brandon Ford and through Mr. L.Easy buying process
by spg1 on 05/23/2014updated 05/27/2025What is typically a painful process, our sales agent (Kevin C) made this a very easy and smooth experience. We did a lot of competitive research online and took several days to decide on model/color. During this process we never felt… hassled or hurried. Overall, it was a great experience.
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