Brandon Ford
Today 10:00 AM - 6:00 PM
Customer Reviews of Brandon Ford
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The following reviews are more than two years old. They are not included in the overall rating.
441 reviews
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correcting a problem
by joe4_6 on 05/22/2013updated 08/03/2025Bought a used car on Saturday and observed problems on Sunday. Returned for service Monday and the vehicle was repaired quickly (3 hours) while I waited and cost was paid by certified warranty.Why go elsewhere?
by RRB123 on 05/14/2014updated 08/03/2025There is not one team member at Brandon Ford who is not on the "same page!" In every area (custodial, service, sales, management) strong work ethic and passion for serving others abounds. I travel from Clearwater to have my car serviced at… Brandon Ford and would not consider going elsewhere. I have had the privilege of having my car serviced by Robert L, whom I cannot more highly recommend. He effectively communicated the work he would perform on my car and gave price estimates for the "worst case scenario," so I would be prepared financially. He was realistic and did not "sugar coat" anything. If you want honesty and integrity in the one who services your car, and a bullet proof car, turn to Brandon Ford, where you will find Robert L, and a team of employees that continuously go above and beyond to provide you with unbeatable service.Good service
by marilyn21 on 03/25/2014updated 08/03/2025I was very happy with the service and the time it took.Very Satisfied
by sandyray on 02/20/2014updated 08/03/2025Each time I take my car for service at Brandon Ford, I continue to be pleasantly surprised at the courtesy, the timeliness, and the overall service of my vehicle.Prompt, polite and penny-wise
by pawleybrian on 01/01/2014updated 08/03/2025We arrived just before appointment time, met by Jose, who was very pleasant and enjoyed a comfortable wait in the Customer lounge. The car was ready before time, after an oil change and major points check. Thank you, Brandon Ford.Couldn't be more pleased!
by Pammn on 05/12/2014updated 08/03/2025I got a great car at a great price and it was a wonderful car buying experience!requiredservice
by thudman on 05/24/2014updated 08/03/2025apparently Jose and me are having communication problems. when I commited to having my brake pads replaced , I also told him to do the other two items on the service bulletin you sent me ie ethane service and fuel filter replacement.… apparently he did not understand what I was asking because it was not done. now I don,t have a 10% discount coupon to have it done.Awesome!
by Poetic89 on 05/22/2014updated 08/03/2025Came in for "The Works", Jose' was my advisor, he said it would take an hour & a half & it was finished without a problem. Jose' was very informative, confident, knowledgable & sweet. Would love to have him again.Service & Cashier
by awilliams8 on 02/11/2014updated 08/03/2025Outstanding Customer Service as always. Their professionalism helps ease the pain of spending money but you can't put a price on safety!!!Great Service
by Katybomm on 05/15/2014updated 08/03/2025Thank you for having a great service department with great people.Great sales approach!
by rob204 on 04/28/2014updated 08/03/2025I spoke with 3 sales reps and none pressured me. They didn't want to haggle and frankly, did want full price. Ultimately, they get it and I know that, so I make them suffer. They maintained their cool throughout and finally got tired of… telling me no. They HAD the vehicle I wanted with only 1 exception: No AWD. They also had 400 other vehicles I wanted. Admittedly, I enjoyed the experience and, were it all about the sales team, I'd do it again. In fact, I fully intended to, but then had to deal with service and warranty, which completely ended my desire to go back. Sad too, because the sales crew I dealt with is EXCELLENT! The dealership has over 600 vehicles available on more than 1 lot. I saw more than I wanted to look over on just the main lot, however. There were so many choices to make for me and the sales team let me go look at everything and told me to yell at 'em when I needed a key fob. Also, I saw some SERIOUSLY marked down prices. Sadly, not for what I bought, which had been built just a couple weeks earlier. In the end, J.C. took care of my sale, but KUDOS to 2 Jims' who took the time to help me throughout.... not to mention the girsl at the entrance counter, sweet as can be, all 3. On the day I took my mother along, the popcorn machine came in handy. It was all fun really, tiring as well, but worth it.Safety recall PLUS
by pawleybrian on 05/29/2014updated 08/03/2025We have to thank John L and all the service crew for completing the recall work PLUS attending to the regular oil change as quickly as possible. A small problem with the automatic windows was dealt with immediately at time of collection.… Appreciation for the loan car during the maintenance period. Staff at Brandon Ford were helpful and we especially want to thank John L for keeping us informed at all times.Brandon Ford is the Best
by RobTen on 06/05/2014updated 08/03/2025From buying my car to servicing it. Brandon Ford never disappoints me. They treat me like a good friend. I feel like I am at Disney World when I come here... and my ride is the best!say hello to a good buy
by explorer20 on 03/28/2014updated 08/03/2025best place for Ford sales, service & parts!Great place and people!
by LambdaMan9 on 04/01/2014updated 08/03/2025This was my first time taking my vehicle to this location, I was very satisfied with the customer service, John did an excellent job getting me squared away and keeping me updated.outstanding
by TonyaMcMom on 04/09/2014updated 08/03/2025I called about my car window. I told them what was wrong. He gave me an estimate and let me know what would be done. Asked when I could drop it off. I told him Saturday. I dropped it off and it was repaired in no time. They called and we… picked it up. It was awesome. I love my car. And I trust the people at Brandon Ford. And all the people in the service department are very courteous. I would like to thank Scott. He was extremely professional and very nice.Sales Professionalism
by thebigfish1 on 11/21/2013updated 08/03/202513 years ago we bought a car from Brandon Ford and salesman Tee C. Tee is an excellent salesman, patient and keen to the needs of his customer. Through the years Tee kept in touch by mail, and when it was time to buy another Ford, we went… back to Brandon Ford and requested Tee as our salesman. He gave us all the time we needed for a decision with no pressure and made sure we understood the workings of the Fusion we purchased. We certainly would recommend the dealership and Tee to any prospective buyer.Top notch sales staff.
by samhammer on 05/14/2014updated 08/03/2025Everybody there was very courteous and professional and my salesperson (Lyle H) was one of the best if not the best salesperson that I have ever had the pleasure of dealing with but I feel that there is a more than adequate sales staff… there in which any one of them would most likely give you the pleasurable experience that I had.Amazing service!!!!
by willdoitagain on 01/23/2014updated 08/03/2025Robert L. was my advisor...he is always very professional, courteous and helpful. I feel very comfortable asking him any question that I may have about my car and he always explains it throughly...no matter how busy it is. I like that!!regular service
by carolyn39 on 06/10/2014updated 08/03/2025was done in a timely fashion. wheels and tires were checked, found nothing wrong, just low tire pressure. Am very satisfied with the work done.Brandon Ford aims to please
by Rufus265 on 05/28/2014updated 08/03/2025I was very impressed you have everything covered something for children, food and drinks so you don't leave for hunger reasons, WiFi and TV anything to keep your mind off of time. Of course a great staff Tee and Mike were running in every… direction for us. We drove an hour to get there that should talk for itself.
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