Customer Reviews of Ed Morse Cadillac Tampa
Excellent Dealership
byon 04/11/2024
Michaeal Brandon and his sales manager went above and beyond to help me. Michael did what he said he would so his word is golden Excellent sales team
Excellent Dealership
byon 04/11/2024
Michaeal Brandon and his sales manager went above and beyond to help me. Michael did what he said he would so his word is golden Excellent sales team
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 04/01/2024
The Service Advisor assigned to me (Joshua “JJ” Jones) was courteous…polite.. and informative and made for a seemingly pleasant experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Customer Service Review and Car Maintenance Performance
byon 03/28/2024
I have been going to Ed Morse for the past 35 years. My family bought all our cars there mainly because of the excellent car maintenance service offered, plus we have been going to Tim Radice who is honest, friendly, knowledgeable, patient and always available to our needs.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Fantastic experience
byon 03/16/2024
CJ was amazing, polite, knowledgeable, respectful and knew the answer to all my questions. Great experience accept for the money I spent.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Service
byon 03/09/2024
Staff are knowledgeable, helpful and supportive. I know that my Cadillac was handled with care and given the best service possible
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
My Cadillac
byon 02/21/2024
I like that I'm assigned to Joshua, he's very professional and a likable person, but most of all, he makes the recommendations to fix your car but is not pushy.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Do yourself a favor and use Ed Morse Cadillac for everything Cadillac!
byon 02/19/2024
Steve Beall, my service advisor, and the tech that performed the alignment on my car were great from start to finish. Steve made me feel like part of the family from the beginning, and got me in and out quickly! Steve even had my car washed for me which was the icing on the cake. These guys really went above and beyond! 10/10 would highly recommend. I will definitely be back!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service!
byon 02/09/2024
Steve kept me informed of the situation, especially when the warranty company was being non-responsive.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great sales & service departments
byon 02/09/2024
Very accommodating and friendly service. They provided a driver service to & from my home so I wouldn't have to wait at the service dept. Steve Beall was very helpful.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Cadilac Tampa best service department.
byon 02/02/2024
Juan is very thorough and provides the best customer service. He cares as much about my car running smoothly as I do. Steve has also provided excellent customer service. Juan texted me after warranty work to make sure the car was running in tip top shape.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Cadillac
byon 01/14/2024
Friendliness and attention of employees
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent service
byon 01/04/2024
My advisor Juan Alves has excellent communication skills and was pleasant in his discussions with me about my car
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great team work
byon 01/04/2024
Consultant Tim Radice works well with clients, keeping you informed as to the status of the vehicle so there are no surprises when the job is completed. Technicians are highly skilled and get the task done correctly the first time.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Thank you for doing what you said you would do
byon 12/26/2023
Absolutely did everything they said they were going to do. Michael took extra time to explain all the new and existing features of our new car
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Thank you once again!
byon 12/15/2023
Excellent and precise work. From the time I arrived until the time I picked my vehicle up. No surprises.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse is our go to dealership!!!!
byon 12/11/2023
Attention to detail and always the best value!!!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Cadillac Purchase Review
byon 12/07/2023
I had a very good experience. Dan my sales advisor was very patient, knowledgeable, and very familiar with the Cadillac XT4. He explained all benefits associated with my purchase and made sure I was comfortable with my selection. He also helped me program various features that were new to me. All staff members were friendly and accommodating including Mr. Brandon, Manager and Mr. Bush Financial Manager. Thank you guys Joyce C Harvey
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Always A 5 Star Experience
byon 12/07/2023
My family and I have leased and purchased a few cars over the years from Ed Morse. Anthony Hyde is always helpful, kind, and a pleasure to work with. We’re very happy that he introduced us to Michael Brown on this most recent visit as well, because he was just as wonderful. Thank you for all that you do! We greatly appreciate it.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Excellent Service Morse Cadillac
byon 12/04/2023
I was scheduled to leave the state the next morning when I discovered an error message and a noisy fan. I called the Service Team at Morse Cadillac, and although it was 4pm , they suggested I bring my XT-5 down imediately, and they would get me right in. My Service Manager Juan quickly diagnosed a bad thermostat, worked with the Service Manager, and had me in an out by closing time. I am very satisfied with my experience. Fast and reliable.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
solid service
byon 11/20/2023
the usual professional manner my service advisor works in. he constantly updates me on progress. his name is TIM RADICE.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Issue in Tampa with my Cadillac XT6
byon 10/29/2023
I was visiting in Tampa and I needed to return to my city same day, I made the appointment early in the morning and by 4 pm my car was ready.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ed Morse Cadillac Tampa & the Ed Morse Auto Group including its subsidiaries, consists of 49 locations that house 71 automotive franchises, 14 motorcycle franchises, and 12 other businesses including 25 domestic and import brands, a Clarion Inn hotel, a NAPA Auto Parts retail store, and a 240,000 square foot Parts Center.
In addition to our inventories of new vehicles, Ed Morse Auto Group offers a wide variety of pre-owned vehicles in a wide variety of makes and models. Each of our Ed Morse Auto Group locations also offers a service center ready to keep your car in the best condition possible. Get in touch with our team to learn more about the vehicles and services we have to offer at Ed Morse Auto Group.
1 Comments