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Customer Reviews of Capital Eurocars

Review type:

Overall rating

5.0
4.96 out of 5 stars

(27 reviews)


Customer recommendations:

Yes (27)|No (0)

We had a wonderful and helpful assistant with Claude Rabbath

5 out of 5 starsby Kola Olaogun on 08/24/2025

The experience at the dealership with Claude Rabbath was very helpful and wonderful. He displayed knowledge of vehicles and took time to explain without pressure about the car. He was very patience and I will recommend him and the dealership to anyone looking to purchase without pressure
  • Kola, Thank you for sharing your experience! We’re so glad Claude made your visit comfortable and pressure-free. We truly appreciate your recommendation!

    by Capital Eurocars on 08/26/2025

  • Our Salesman Claude Rabbath was very helpful and displayed knowledge of the vehicle. Very hospitable. The dealership showroom was clean and inviting with proper display

    by Kola Ooaogun on 08/27/2025

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The following reviews are more than two years old. They are not included in the overall rating.
268 reviews
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  • Satisfaction guaranteed

    5 out of 5 starsby PJ on 11/11/2020

    Parke Stafford is always professional and polite! He makes sure that I am satisfied with the work before I leave the dealership
  • Service

    5 out of 5 starsby Daryl R on 11/06/2020

    What a great bunch of folks to deal with. Parke Stafford always provides the best experience at Capital Euro.
  • 50,000 miles service

    5 out of 5 starsby Margrett Davis on 10/26/2020

    I’m pleased with the service rendered. Parke Stafford has always provided professional service. He also takes the time to make sure he explain what things will be done.
  • Very satisfied customer

    5 out of 5 starsby Donna Swillet on 10/05/2020

    Parke Safford assisted me with my service needs. I had had a death in the family. I was provided transportation while my car was being serviced so that I could handle last minute errands before leaving town. I was very thankful for the caring and excellent customer service that was shown to me.
  • Very Satisfied

    5 out of 5 starsby Satisfied customer on 10/01/2020

    Joe Trozzo is a courteous and professional service coordinator. Work completed as promised.
  • Clear communication

    5 out of 5 starsby CMM on 09/24/2020

    We dropped off our GLC for routine maintenance and were given a loaner as the car was to be ready later in the day. Mid afternoon Stafford Parke let me know that they were running behind and the car wouldn’t be ready until the next day. I then let him know we wouldn’t be able to pick up the car until later the next day due to work commitments, and he was understanding. What I appreciate most is how we worked together through clear and early communication to ensure the maintenance was performed and we were able to seamlessly meet our work commitments. Couldn’t ask for more.
  • Excellent service

    5 out of 5 starsby Satisfied customer on 09/24/2020

    You are absolutely taking care of with this establishment! Your service is throughly done with satisfaction and the representative Joe Truro is a pleasure to work with.
  • Airbag recall and bulbs

    5 out of 5 starsby Airbag and bulbs on 09/19/2020

    Very professional and quick. I will use them again.
  • Jimmy Dickson ml350 2015

    5 out of 5 starsby Jimmy Dickson on 09/19/2020

    Parke Stafford was service Manager that helped us. He explained that some of the services were due for the age of the car and not just the number of miles. He explained all services very well in a professional manner.
  • Headrest

    5 out of 5 starsby Melvin on 09/17/2020

    Everything went very well at the dealership and Joe Trozza is the best, he never seems to let his busy job frustrate him, that is very difficult with a job like jis
  • Best purchase experience in a very long time

    5 out of 5 starsby Patrick Greene on 09/16/2020

    My truck died suddenly and I was in the market for a new car. After looking around online, I found a nice Mercedes and entered my contact info into the website for more details, I expected it would be a few days before I heard anything; but Jeremiah Franklin called and texted me within the hour. The team at Capital Eurocars was so helpful and easy going that I was in for a quick test drive in just a couple of days. That test drive turned into a same -day purchase and Jeremiah and the team did an excellent job finding great financing and got me on my way that day in my new car! Excellent customer care to match a quality product.
  • Professional

    5 out of 5 starsby J Curry on 09/15/2020

    Joe Trozzo has always provided excellent customer service. Dependable and reliable.
  • RV Sprinter

    5 out of 5 starsby Jason on 09/14/2020

    Joe Trozzo was the Service Rep. He was professional, informative and courteous. He was understandingwe explored repair options and as we waited for a replacement bumper from Winnebago. He and the technician came up with a creative solution for screening the air intake from birds. We were very pleased with the service.
  • Got a new vehicle.

    4 out of 5 starsby Tony B on 09/11/2020

    Terrance P, was a understanding Rep of Capital EuroCars. He did what was expected and more. If you are looking to buy a car sooner or later ask for him and he will do whatever is in his power to get things done. Ps wash and detail your own vehicle, you will be happier.
  • Joe Trozzo and Willie Ellis

    5 out of 5 starsby Tara Thompson on 09/10/2020

    I highly recommend Joe Trozzo at Capital Eurocars. I feel that my satisfaction is his priority. Mr Willie Ellis is always eager to provide me a ride to and from work. They both provide great service. Me and my car are always well taken care of.
  • Capital Eurocars

    5 out of 5 starsby 2014 GL450 on 09/07/2020

    I have my Mercedes Benz serviced at Capital Eurocars. Parke Stafford is fantastic to deal with on any service need.
  • Excellent service manager

    5 out of 5 starsby Dan Maier Katkin on 09/01/2020

    I have been very well and fairly treated by Parke Stafford over the past five years. Very happy with the quality and courtesy of service
  • Best Service Manager!

    5 out of 5 starsby Birdie on 08/25/2020
    updated 08/31/2020

    Parke Stafford, and the Brian “Mechanic” are awesome! I know my car is in good hands when there’s a need or concern. I’m a first time Mercedes owner and will be for life now because of the great service and attention to detail to the client and vehicle. Give them both a raise! :)
  • Auto Service

    5 out of 5 starsby Lance on 08/20/2020

    William Gilkes was excellent with the handling of my service call. He took care of my car immediately upon my arrival and gave me a complete review of services done.
  • Great service

    5 out of 5 starsby Steve on 08/18/2020

    Parke Stafford did a top notch job. We are very pleased with his service.
  • Capital EuroCars-- Competent Service and Personnel

    5 out of 5 starsby Ed N on 08/17/2020

    Thank you Joe Trozzo for listening to me when I came in for the B5-service and easing my concerns regarding the emergency-brake system on my 2016 CLS 400. When Appling the emergency brake during a park there is a slight roll/motion backward until it catches; Thank you for informing that this is the way the manual park brake on the 2016 CLS 400 functions. Thank you again for easing my mind.
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