Capital Eurocars
Customer Reviews of Capital Eurocars
Review type:
Great buying experience
Capital Eurocars Service is the BEST!
by ranipdude on 03/02/2016Tony Taylor in Mercedes Service does his very best to ensure you are completely satisfied with the service work and quality parts provided. They have been servicing my 1999 Mercedes ML430 now for over a decade and 147,000 miles. A top… notch dealer is one directed by Joe Gruen and his superior service staff...capable of not only resolving any issues with your vehicle. Courteous care, concern for your driving safety and undeniable ownership satisfaction is what continues to bring me (and my Mercedes) back to them each time. Quality workmanship at a fair price every time! A+ Service TeamExceptional Service
by barbarafranz on 02/29/2016Parke Stafford is my service rep and he provided excellent service. My vehicle was having a very unusual issue with the heater and it was in and out several times. It took several people, including me with copious notes, to rectify the… problem. I was provided with a loaner vehicle so my inconvenience was limited. My opinion on this company has changed dramatically to the positive.quality service
by Bob_K48 on 02/29/2016I can't say enough good things about Tony Taylor and the service department. If the service advisers at other dealerships were as good, it would make my car buying decision a lot tougher. As it stands now, I will be a loyal MB customer for… a long time!This was the best experience I have ever had buying a car
by 1stbenz1 on 02/26/2016My salesperson was Claude Rabbath. He was absolutely wonderful. Took his time. We took the car on a extended test drive and he told me about the car, himself and the dealership. I have been looking for a long time for a salesperson like… him. He kept me up to date on the whole process. I can tell that he is very successful at his job. He seems to truly enjoy it. Mandy Barnard was also outstanding. She gave me my options and got me a great interest rate. Truly the best experience I have ever had at a car dealership.Sweet and sour
by Tallybuyer on 02/24/2016Andrew Brew is a great sales person that helped us with find the right car, so he get the 5 stars. I had a bad experience at the delivery with the management as the car had a bad body work that it was not reported in carfax. Management… agred to fix it after a rough discussion. No serious discounts gave during the deal they just inflated the fees and then adjusted to the real numbers to show a discount. Great certified car.Dear Tallybuyer, We appreciate you taking time to post a review, and we apologize if there was any confusion over the pricing of the vehicle. The original asking price and the discount were based on the live market price at the time. Live Market Price is a proprietary software that allows us to search thousands of automotive websites every hour to determine the lowest 10% of prices in the market place for similar vehicles (same equipment, same mileage, and same condition), and we price based on the results to be as competitive as we can be. Wed be happy to explain this further if you have any concerns. With regards to the body work, we pleased that we could resolve that for you. Sincerely, John Sipay Pre-Owned Manager, Capital Eurocars
Great Service
by michael229 on 02/11/2016Parke Stafford was my service rep at Cap Euro Cars and he was both informative and generally knowledgeable about my car and its needs. Service was excellent and he is a nice person. Will be looking for him to help me in the future should I… have any problems with my car.Check Engine Light - Again
by johna8246 on 01/27/2016Tony Taylor responded to my call upon check engine light illumination in my 2015 GLK 350 and set me up for service asap. A quick check found that additional service was needed. Tony ordered the part and scheduled repair the next business… day. The service was completed quickly and the check engine light off. This has been a recurring issue with this GLK and Tony has been great each time it has occurred. My thanks to Tony and the Capital Eurocars Service department.Fantastic Service
by tallahasseet on 12/25/2015Anthony Taylor is amazing!! He made sure we understood everything that would be done and how. He stayed in communication with us and could have charged us for a service that we would have considered fair. However, he said it wasn't yet… needed and he didn't feel comfortable performing a service that wasn't yet needed. We appreciate the level of service and communication we receive from him. We feel very comfortable with him as our service provider.Quality Service
by ubieshar on 12/06/2015Im a first time Mercedes Benz owner and I have to say that my service visit with Capital Eurocars was nothing short of excellent. Service Consultant Parke Stafford provided timely service and thoroughly explained the maintenance details… pertaining to my vehicle. He was very knowledgeable and provided details and recommendations that will maximize my vehicles performance and life span. Thanks for your commitment to quality service, Parke!Tire Replacement
by PembrokeBound on 11/23/2015I was almost 500 miles away from home and needed emergency service due to nail in tire. Ian Wyre was my service advisor and I can't say enough positive things about his customer focused attitude. I was able to get back on the road in a… reasonable time and extremely happy with the price and service!Satisfied customer
by LisaHofstad on 11/07/2015I have always been pleased with the service provided by Mr. Parke Stafford at Capital Eurocars In Tallahassee. Lisa Hofstad Quincy, FLLuke Barnard
by starbright1 on 11/05/2015Luke was personable & a pleasure to do business with. The entire process was hassle free. Luke went above and beyond to make sure I was satisfied with the perfect vehicle for me.2016 GLE 300d Purchase
by Tallest on 11/01/2015Great support by all at Capital Eurocars, particularly Bruce Parker, in ordering and delivering a new 2016 GLE 300d with the new safety features, including assisted driving.Tony Taylor 5 Stars
by BennyML350 on 10/29/2015Tony Taylor has been my service advisor for the past two years. He is polite, professional, and above all else he communicates well. I know what the work will cost before it is done and it is explained in detail. My warranty has expired… and Capital Mercedes has never taken advantage of that when repairs have been necessary.Service always top-notch!
by Nolevic on 10/22/2015Some people avoid getting service at a dealership due to the perceived higher cost. I found early on that it SAVED me $$ when repair shops diagnosed problems incorrectly and it cost me more money over a team that totally knows my… car! Tony Taylor is my primary service provider and is always friendly, prompt, and eager to put me first as a customer. There have been times when Tony is unavailable and Park steps in and my experience has been seamless. I totally trust this dealership with my car and my wallet!Diesel Emissions Repair
by MLBluetec on 10/19/2015Anthony Taylor is our service rep at Capital Eurocars - Mercedes Benz. He was very thorough in assessing the problem and helping the mechanics zero in on the problem. Our car was repaired and nicely cleaned-up for my pick-up.. They were… also kind enough to provide shuttle service to and from my home. I would definitely go back.Parke Stafford is great
by notbob1 on 10/12/2015Took the R Class to Capitol Eurocars for a check engine light. Parke took me without an appointment, on a Monday, got the problem diagnosed and repaired when promised and provided a loaner car to boot. Parke kept me informed and delivered… great service!Parke stafford
by believer6 on 10/07/2015I have always been pleased with the courteous and professionalism of Parke Stafford. He seems to care about customers as well as their vehicle upkeep.Above and Beyond
by ctafret on 09/30/2015Scott Stanley worked diligently to complete the sale - even driving our purchase over 2 1/2 hours to our home and picking up our trade-in. It was a pleasure doing business with him.Good Job.
by Onmyown40ish on 09/20/2015Anthony always takes care of my cars needs. Pretty painless service visit if there is such a thing.Anthony Taylor is Awesome
by go_topless3 on 07/22/2015I have been a client for quite a while and I thing that the service is as close to perfect as it can get. I was told up front what to expect. I was given a estimate that Tony reviewed with me, then it was completed when he told me it would… be. I am 2 hours from the dealership and would never go to anyone else to service me MB.
Thank you for your positive review and recommendation, Rick! We are so appreciative of the opportunity to work with you, and we are glad that Claude provided you with a 5-star experience. Your satisfaction means so much to us. On behalf of the entire team- congratulations on your new EQS450+!
by Capital Eurocars on 08/06/2025