Rick Case Kia
Customer Reviews of Rick Case Kia
Review type:
Great Experience with Frank at Sunrise Kia
by Lesley on 04/17/2025
Frank was great to work with in purchasing our new Kia. He was responsive, helped us secure a great deal and gave us white glove service. Highly recommend!
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Great service
by Oleksandra S on 04/21/2025I couldn't be happier with my experience at Rick Case Kia Sunrise. From scheduling to pickup, everything was seamless. I worked with Nestor Sarmiento, and he explained all repairs thoroughly, provided all the details of what’s gonna be… done. They completed the work ahead of schedule and their attention to details and customer service is what made me a loyal customer. Thank you, Nestor, and whole Kia Sunrise team.Service keeps getting worse at Rick Case Kia! for an oi
by Jose De Jesus on 04/19/2025Made an appointment for an oil change so I wouldn’t waste all day. They took 4 hours because the service department scheduled a meeting in the middle of their work day. At least that was the excuse I was given.Great service
by Yandrea Martinez on 04/19/2025My advisor was Jonathan Whaley, very attentive, super welcoming and helpful. Took care of me and vehicle. 10/10 service!Great Experience with Frank at Sunrise Kia
by Lesley on 04/17/2025Frank was great to work with in purchasing our new Kia. He was responsive, helped us secure a great deal and gave us white glove service. Highly recommend!Juan Carlos is Great
by David S on 04/17/2025Working with Juan Carlos was fantastic. We walked in and explained what we were looking for in cars (just to look around) and he immediately took us to the models we were interested in. He explained the issues with the cars on the lot,… listened carefully, was very honest and helpful, and has a great personality. Happy to have bought a car from him!Sorrento Service
by Patrick on 04/17/2025Zack Ramos my service advisor was very professional. Vehicle was ready when promised and all work was completed. I would recommend Rick case service.Best car buying experience ever!!!
by Woodsy on 04/16/2025Working with Joshua and Caroll they made my experience so smooth, and they were really there to assist in any way possible to make sure that I left with my car that I really wanted.Great
by Helen on 04/16/2025They worked with me so that’s why I could have the car that I wanted. Great workIVAN WAS THE BEST!
by Ivan on 04/15/2025Ivan sold me a 2025 Kia Sportage EX on Sunday, and he made the whole process very smooth. We were in and out in three hours—the fastest I've ever bought a car. Thank you for being amazing.I love Rick Case Kia
by Isabel de Medeiros Vidal on 04/15/2025I have financed a car few years ago at Rick Case Kia in Sunrise, and now I wanted to change the car then I came back to Rick Case Kia because I love how they deal with customers, the quality of the cars and also you can feel that they… really put effort to make their clients happy and comfortable. And I always ask for Juan Carlos. Juan Carlos is great!!! My husband and I are already planning to come back soon when it is time to change the other car that we have.great experience
by tianni vidal on 04/15/2025Ivan was absolutely amazing, he made the process of buying a car so easy and pleasant. he wasn’t pushy at all and was very helpful and understanding!Rick Case KIA is the awesomeness!
by Sean Coleman on 04/15/2025They will give you great deals on your brand new Kia.Always friendly and great quality service!
by Melissa on 04/14/2025I trust in the service department 100% to provide the best deals on servicing my KIA K5 whenever I drop it off.Slow service
by Pablo on 04/12/2025Had to wait 3 days for a water pump for windshield wiper fluid’s That was after they gave me an appointment on a Friday morning and told me they wouldn’t be able to see my car until Tuesday. So I returned Monday afternoon and got my car… back on Friday.Recent Service Upgrade Adds Even More Efficiency To This Kia Service Dept!
by C Bender A Bender on 04/14/2025My daughter and I just had both are Kia's serviced. We absolutely love the new Workorder, Multi Point inspection checklist and required repairs and suggested repairs check list. This provides the customer with transparent information, and… places the customer in control of the services requested and services to be performed, etc., and gives the customer up to date information through the process. This is a very great addition and upgrade to the Service Dept., and we absolutely love it 🤩 Love the pictures of the findings as it makes it so much easier for the customer to approve or decline a service without the technician needing to keep track of calls and updates. This was an awesome idea and perfect addition to making repair service even more efficient, with even more peace of mind for the customer! C. Bender A. BenderGreat dealer
by Matthew on 04/12/2025If you want a great experience ask for Daniel. He is awesome and is always on your side. He will help you as much as he can. Thanks again Daniel.Perfect Sale đź‘Ť
by Karine Machado on 04/12/2025Great experience, good service, short time and I left driving my car, thanks to the sales team.Success 2 0
by Stewart on 04/12/2025This dealership apart from having the doubled warranty on their cars powertrain is very professional, friendly, sell great cars and overall gave a great experience for the Kia we recently purchased and for the one we also bought years ago.Ultimate Experience
by Stacie Phillips on 04/11/2025I was extremely happy with my experience with Rick Case Kia. There was no pressure and they had the Vehicle I wanted for the price I wanted. 5 star experienceExcellent
by Chris G on 04/11/2025The salesperson did not pressure us and walked us through entire process. The finance department also was patient and answered all our questions. Way to go Ivan and Ted.Herb is THE MAN
by BB on 04/11/2025Had been working with Herb for a couple of months. Buying a new K5 had been challenging, since Kia was in the process of moving K5 assembly back to South Korea. But Herb stayed on top of available inventory, and reached out when a car… meeting my wishlist checkpoints finally showed up. Way to go, Herb, and thank you!
About our dealership
Rick Case Kia Sunrise has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.
We are conveniently located just off the Sawgrass Expressway, along Sunrise Boulevard, minutes away from any location in Broward County. Don't wait! Find your new Kia at our dealership today!
What sets us apart
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
With Rick Case Kia Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Double the nationwide factory warranty to 20 years / 200,000 miles on all new Kia vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Rick Case Kia Sunrise is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
Amenities
- Instant Financing
- Shuttle Service
- Complimentary Car Wash
- Television
- Express Service
Languages Spoken (2)
- English
- Spanish