Customer Reviews of Mercedes-Benz of North Orlando
Mercedes Benz of North Orlando
byon 01/16/2024
Thank you to Will for his persistence in locating my C300 . It was a pleasure working with him through the process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
New 2024 GLE350
byon 07/05/2023
The new vehicle purchasing experience at Mercedes-Benz of North Orlando was excellent. our sales Manager was on top of his game and was able to get us the vehicle that we wanted with the options and color we wanted, and they were able to deliver the car before the expected date. this was by far the best dealer to order a new vehicle from.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
40,000 check up
byon 07/03/2023
Josh was wonderful to work with, took great care of me. Arranged transportation to Dicks Sporting Goods and back while vehicle was serviced
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Excellent Service
byon 07/02/2023
Bianca at MB of North Orlando is absolutely phenomenal. I brought my GLC300 in for a last minute alignment and to buy 4 new tires. I had my car back in an hour and the overall price was great
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Ms
byon 06/30/2023
Polite and quick
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great dealer
byon 06/27/2023
After a bad experience at another dealer it was a real pleasure to deal wit France, John, and Michel for an used car with their one price sales policy
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service Review
byon 05/29/2023
A little further from my house, happy to do the drive due to the professionalism of the Service team. They are honest, trustworthy and will not waste your time. Will definitely go back to this dealership for service and purchase!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 05/25/2023
My favorite part of getting my car serviced at the Mercedes of North Orlando Dealer is the courtesy loaner car they give me while I wait for them to fix mine. I love that I can test drive another Mercedes that I may not have otherwise considered buying in the future. Not to mention the team members are professional, friendly, and super accommodating, and sensitive to my family's needs. Life is hard as it is. It is nice to know that when you have to part with your baby it is going to get taken good care of and you're getting back a car that you know is safely maintained by the best in the industry. Although it is pretty expensive in comparison to other service shops, they do make it fun to visit with a great showroom to see fabulous new cars and lots of snacks and coffee to feel comfortable. Also, many other service shops feel dirty, dingy, and as if they are doing YOU a favor by being there, my dealer is just the opposite. They are inviting and pleasant to deal with. I never mind having to take my car to Mercedes of North Orlando because I know me and my family will be treated right and I will have no worries when I get my car back. Now thatto me is priceless!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Wonderful experience at Mercedes Benz North Orlando
byon 05/09/2023
I had a wonderful, pleasant and interesting experience at the sales office. The staff over there are courteous nad ready to help. Jordon was very informative and helpful.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Service/ installation
byon 05/05/2023
Dave persad did an outstanding job in coordinating the install on my sprinter chassis and even advised me of an emission modification which he scheduled for next week. Great job overall.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
2 Comments
Weird sound
byon 05/01/2023
Weird noise coming from engine bay, it was resolved within the approximate time. Excellent customer service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2 Year Service
byon 05/01/2023
My experience was great until I got in my car and there was dirt and grease all over my white leather interior.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
Fuel filter service
byon 04/28/2023
I dropped of the vechicle off and they texted me that it was done. It was finishe before it was promised.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Great Service
byon 04/19/2023
Friendly and Professional Advisor Bianca Mason was very nice friendly and professional she was awesome…
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Warranty item and service B
byon 04/03/2023
Went smoothly. Replaced speed sensor and did oil change plus filters. I was able to wait for the service and work went well.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Owner
byon 03/23/2023
The Sales Rep was very professional, personable and set the expectations ahead of time. Great service. Thank you.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Serviced 2020 Glc amg
byon 03/02/2023
Top notch service, my service advisor went above and beyond was very professional and, gave me additional information about my vehicle that I wasn’t aware of. Thanks
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Gordon From Canada
byon 03/02/2023
Very prompt, repaired the problem, in time frame that was discussed. Robbie was very organized , polite and respected my car.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Sprinter 3500 service “B“
byon 02/25/2023
I have less than 19,000 miles on this 2014 sprinter 3500 Winnebago RV. Service B is required and the service manager identified time based service items such as belts and hoses as well as transmission service and filter replacement. While I was quite shocked by the quote of $3900 out the door, I did agree to it. A mistake was made on my bill and I received a request to pay $4600 for service “B“ Fortunately, I was working with an honorable man and even though he had indicated not remembering exactly what we talked about he did honor the original agreement and the final bill was under the $3900 we agreed to. Since this vehicle is kept in the garage and does not see harsh weather conditions I am doubtful about the need for all of the extra items that were added to my bill. In the future, I will not be so accommodating when I am given a list of items that need to be replaced, and or adjusted. As far as the work that was done, the work was done accurately and correctly.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
1 Comments
New Tires and Back on the Road!
byon 02/16/2023
Bianca is a great service adviser. Helpful and communicative.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
B Service in Sanford, FL
byon 02/16/2023
Service technician, Anderson De Leon, was polite, well spoken, clear on what was being done. Assured me the work would be done before end of day, and it was. Waiting area was spacious, clean, and quiet. Snacks and drinks were provided.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
A client much more than satisfy
byon 02/13/2023
We are Canadian travelling in Florida with a Mercedes Sprinter cab chassis motorhome. As a result of bad reparation in a tire shop we found our differential leaking, momentally stopping our travel. Without appointment, Mercedes-Benz of North Orlando accommodate us for diagnosis, then ordered parts and made reparation on a Saturday. Warm and efficient service permit us to continue our vacation. Thanks Dave and all the team.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
1 Comments