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Customer Reviews of Hyundai of St Augustine

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64 reviews
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  • Great Dealership " First Class "

    5 out of 5 starsby mrjinx51 on 08/07/2013
    updated 06/03/2025

    Before I started writing this review I looked at a few others. The dealers in Jacksonville should take note because they do it right. No B.S. or pressure and they work with the customer from the salesman to financing. Our salesman was Ron, he was great to deal with.
  • Great experience buying a car

    5 out of 5 starsby Beachdrivin on 06/19/2013
    updated 06/03/2025

    We came to Huyndai of St. Augustine only knowing that our old car needed to be replaced, and we wanted something reliable and comfortable. Gordon helped us find something perfect for us; a car that was both practical and sexy. Gordon was friendly and knowledgeable. The process of buying our new car was fast and painless, with none of those miserable negotiations that you find at other dealers.
  • Best Car Buying Experience Ever

    5 out of 5 starsby JAX_John on 09/17/2013
    updated 06/03/2025

    This was simply the best car buying experience I have ever had thanks almost entirely to our salesman, Gordon B. He did everything right. He answered our questions. He was forthright in the negotiations. There was zero pressure. He communicated just enough, but not too much. He took care of every detail. In the end, it was Sales Manager Wade W. who approved the lowest price of the five dealers we visited. That is why we purchased the car from Hyundai of St Augustine and not from Jacksonville's Key Hyundai, not from Hyundai of Orange Park, not from Jacksonville's Westside Hyundai, and not from Headquarter Hyundai of Sanford. - After visiting these five Hyundai dealers, I chose Hyundai of St Augustine and would recommend them to a friend.
  • Awesome

    5 out of 5 starsby rubynjohn1124 on 10/07/2012
    updated 06/03/2025

    We were looking to trade in our 2004 Dodge Darango, due to the cost of fuel. We are new to the area and not familiar with the dealerships. St Augustine Hyundai was highly reccomended. Well to say the least our experience with them "awesome". First, Paul greeted us and not with an overwhelming pushyness, he made us feel comfortable. We explained to him what we were looking for and our financial situation. He never gave us the feeling that because of our situation nothing could be done. Only because we were at the dealership late in the evening did we have to wait until the next day to have all the paper work done. Bright and early the next morning did we receive the call from Paul, he said I have great news for you. Our new 2013 Hyundai Sonata. Nothing else to say only that Paul went above and beyond we are very happy with our new car and the friendship that we have made with the St Augustine Hyundai Family.
  • Proud owner of new Hyundai!

    5 out of 5 starsby TiffanyKY on 06/28/2013
    updated 06/03/2025

    Everyone that I worked with at Hyundai of St. Augustine were cooperative and obviously wanted to put me, the customer, first. They listened and tried to satisfy my needs and wants in purchasing a new car, not just want they wanted most to sell. In addition, they were really knowledgable about their products and didn't mind explaining what I didn't know. They followed up with anything about which I asked them. Although they were not "hard sell" and did not camp on my doorstep, just nice, friendly, informative, patient sales people, the kind with whom you want to remain friends and continue to do business. I would certainly recommend Hyundai of St. Augustine to my friends.
  • My Best Car buying experience ever!

    5 out of 5 starsby shanesinnott on 07/31/2012
    updated 06/03/2025

    I bought a 2011 Hyundai Sonata brand new from Joey Cassata at Hyundai of St. Augustine ealry last year. It was the 2nd best car buying experience I have ever had. The best car buying experience I have ever had happen last night when I got a 2012 Hyundai Sonata from Joey Cassata at Hyundai of St. Augustine. We ran the numbers over the phone, I filled out the credit app on their website and within 10 minutes of that, Joey called me back and told me the deal that they could do and the payment that I would have. I then drove 35 minutes to the dealership last night and arrived at 7.05pm and I was done and driving the car off the lot at exactly 8pm....55 minutes later! The figures we agreed to on the phone were exactly what they were in person when I showed up. If they continue providing this type of excellent service, then I will be a lifelong customer of Hyundai of St. Augustine!
  • New 2013 Santa Fe

    5 out of 5 starsby towneyk on 10/16/2012
    updated 06/03/2025

    The wait for the right color & model was well worth it! The new Santa Fe is a significant leap forward and a great vehicle. My wife loves all the features, but it's not overwhelming! Working with Paul S. was outstanding - met all of our needs and requirements.
  • New Car Purchase

    5 out of 5 starsby Dleli on 09/18/2013
    updated 06/03/2025

    My husband and I currently own a 2007 Elantra and were in the market to buy another used one. We met David B. and he showed us many used vehicles and options for new ones. We told him what we could afford monthly and he along with Wade W. made it happen, I am now a proud owner of a 2013 Hyundai Elantra. Thank you David for making our shopping experience a very pleasant one. I would recommend David when buying your next Hyundai. Keep up the great work!!! Thank you, Tom and Debra Leli
  • hyndai

    5 out of 5 starsby mat_1497 on 06/23/2012
    updated 06/03/2025

    emetrius was patient, knowledgeable, and worked very quickly to get us in and out as we let him know we were short on time. This is the very first time I can honestly say I enjoyed my car buying experience. I would highly recommend Demetrius and Hyndai of St. Augustine if you are looking to buy a new car. They were both awesome and worked hard to meet our needs.
  • Happy, Happy, Happy

    5 out of 5 starsby winnie10 on 07/25/2013
    updated 06/03/2025

    Great People, very pleasant experience not your typical car sales. No high pressure sales, the prices are very fair. Love the Elantra Limited, We Will be back!
  • Really Fabulous Experience, So low stress!

    5 out of 5 starsby tmfoster on 05/22/2013
    updated 06/03/2025

    I just wanted everyone to know what a wonderful low pressure experience I had with the Hyundai of St. Augustine team. I dealt with both Charles B. (on line) and Robert G. (at the store) and had the best experience I've ever had purchasing a vehicle (including private sales!) I would also like to commend David M. for his superb organization and getting the paper work done with no muss or fuss and still kept the experience very pleasant. The team was wonderful and as a customer who is quick to to say no and walk out when given any 'sales jargin' I thought it important folks know what a great job the St. Augustine team is doing for Hyundai! Have a wonderful day all and God Bless,
  • Great Customer Service

    5 out of 5 starsby juieknowles on 06/11/2013
    updated 06/03/2025

    This is the second car that I have leased with Joey. He is a great person to work with. He makes sure that everything he promises is taken care of. This is the place and the person to see for your next automobile purchase or lease! Thanks, Joey.
  • AWESOME

    5 out of 5 starsby Fsukat724 on 04/08/2013
    updated 06/03/2025

    This was by far and away the best car buying experience I have every had. The guys that I worked with were top notch and true, honest professionals. I will recommend every person I know to go to Hyundai of St. Augustine. It was well worth the 30 minute drive.
  • So happy!!

    5 out of 5 starsby bunzchew on 07/30/2013
    updated 06/03/2025

    My husband and I just recently purchased our new Hyundai Veloster on the 17th of July. Paul was great. He took his time, we test drove a couple different options and he explained everything about the car. He was friendly and patient and the total time at the dealership from getting there to pulling out with our new car was 2hrs. Very quick. We will be recommending Paul and this dealership to both friends and family.
  • Excellent Dealership!

    5 out of 5 starsby cyndilade on 06/29/2013
    updated 06/03/2025

    I was extremely pleased with the way I was treated. Charles (sales) was so very nice and personable and not pushy at all! I felt very comfortable with him. Jack(finance) was easy to talk to and I felt had my best interest at heart. Wade(manager) helped with a math error and fixed it immediately. He also spoke with my mother and I and told us why he likes his job so much. He says the dealership is like a family. I think that's great and in the future I will bring my business back there! My car deal was done in a timely manner and I never felt pressured into anything! I have purchased MANY cars and this by far was the easiest ever.
  • A suprising auto dealership

    5 out of 5 starsby jokersride on 09/17/2013
    updated 06/03/2025

    David B. was exceptional; from his initial call through the sale and his follow-up call. I have never before been into a dealer and out with a car in a little over two hours. The whole process was smooth and easy. I felt that my desires were important and taken care of in every way. It's no wonder this is the number one dealership in the country. I am looking forward to a lasting relationship. Thank you. The car is fantastic
  • Good experience

    4 out of 5 starsby dke on 03/13/2012
    updated 06/03/2025

    I would deal with this dealership again. Professional, courteous sales person, informative without being pushy.
  • Up front best price in florida!!

    5 out of 5 starsby baldassassin on 12/09/2012
    updated 06/03/2025

    After haggling with hyundai dealers in central florida for the best price on a 2013 Veloster, I expanded my search and was surprised that Andrew D.'s first price was better than the prices I was quoted from the dealers in central florida. Just over invoice for a sought after blue turbo veloster without NAV. Andrew, a very pleasant gentlemen conversing through email and over the phone, earned my trust instantly compared to all the other dealers I was haggling with. I wish he had the vehicle I was after, but after 2 months hunting for a blue turbo veloster without NAV I was reluctant to go with Univeral Hyundai who had the vehicle. Andrew made every effort to get that vehicle from Univeral Hyundai in Orlando. I wish I could've done business with Andrew and recommend anyone interested in Hyundai product to deal with him and save time haggling with all the others. St Augustine also delivers for free in Florida and will give the best price!! If I didnt want the car so bad I would not have purchased with Univeral Hyundai.
  • Great experience!

    5 out of 5 starsby biketrailrider on 05/12/2012
    updated 06/03/2025

    After a terrible experience at a high pressure, game playing dealership, we decided to look for a no-haggle dealership and found Hyundai of St. Augustine online. After sending an inquiry about a vehicle, we got an email from Eddie Schupke. Upon our arrival, Eddie greeted us and took us on a test drive. He was professional and knowledgeable, and answered our questions without making us feel pressured or stressed--which was a nice change from the dealership we'd recently left. He was also very friendly and patient as my wife changed her mind a few times... We highly recommend Hyundai of St. Augustine for their no-haggle sales style and we recommend our new friend, Eddie Schupke. We didn't find the exact car we wanted on the lot, but we'll be back and we'll refer our friends.
  • 2013 Elantra

    5 out of 5 starsby herby4 on 06/06/2013
    updated 06/03/2025

    I was in the market to purchase a fuel efficient car. Upon completing several hours of internet research, I decided that the Hyundai Elantra was the car for me. I was dreading the normal car shopping hassles; high pressure sales people and street market haggling. A friend told me about how good his recent car buying experience was and suggested that I try Hyundai of St Augustine. When I arrived at the dealership I was greeted by a friendly salesman named Ron C. Ron was very courteous and professional. He took extra time searching their large inventory to find the exact vehicle I was looking for. Within minutes of test driving the car we arrived at a selling price; no high pressure and no street haggle! By far the absolute best car buying experience I have ever had.
  • Husband Finally Gets it Right on Third Choice

    5 out of 5 starsby beachbob on 10/12/2012
    updated 06/03/2025

    Terrific new car for my wife! I had been in earlier in the week looking at Genesis and the new Santa Fe Sport. Both were very nice but my wife decide she was interested in a mid-sized sedan this time. And .... she LOVED the Irridescent Blue Pearl color available on the Sonata. So, Shawn (who I had worked with earlier) located a Sonata with all the bells and whistles for her and a turbo for me in Tampa. It was at the St Augustine dealership that night and we took possesion the next morning. I hadn't seen in cash incentives during my research, but Shawn informed me a military (retired) discount was now available as well as a $1000 cash back with Hyundai financing (at less than my banks rate). So... we had a no hassle, low price through my banks buying service, a color that wasn't available locally and $1500 in cash incentives thanks to Shawn. Not a bad day!

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