Coastal Jeep Ram Dodge Chrysler
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Customer Reviews of Coastal Jeep Ram Dodge Chrysler
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Hard to get a call back!!!
by Jessica White on 04/11/2025They have great sales and good service after the sale. HOWEVER, I TRADED IN MY VEHICLE I BOUGHT FROM THEM AFTER 2.5 YRS. NOW, I CAN'T GET THEM TO RETURN MY PHONE CALL!!! I HAVE A QUESTION ABOUT MY EXTENDED WARRANTY THAT I PURCHAED FROM… THEM WHEN I BOUGHT THE VEHICLE. SINCE I BOUGHT A NEW VEHICLE ELSEWHERE, NOW THEY DON'T WANT TO HELP ME.Service Dept. is a JOKE!!
by CEG on 10/23/2024Took Jeep Cherokee in for service 3/24. Received it back after a bill of $2400.00. It is now October 2024, still having the same issues. Took it back in 10/24 for same issue. They have no loaner cars at all, I'm told. Meanwhile, I'm… still driving a vehicle with water on the floorboards, front & back, that should've been repaired in March. The carpet is beginning to smell old and moldy. I know the wires under the carpet are rusting from all the moisture. The communication between myself and service is deplorable. If I do not call them, I get no communication from them. I do not know the NEW owners, but I was told they own Capital Mitsubishi in Tally also. I need a loaner while they repair my vehicle for the 2nd time for the same thing. That's why I'm continuing to wait. Pitiful service. There's a gentleman in sales, Chris, that has really tried to help me, but he is in sales, not service. My patience is wearing very, very thin at this point.They are scammers in uniforms .
by Tayy on 09/05/2024I would never refer anyone else to dodge in Quincy again they don’t know how to talk to customers , they don’t know how to properly fill out paperwork , they lie about how much you have to put down and they also STEAL I REFERRED SOMEONE I… CALL A MONTH LATER ABOUT MY REFERRAL CHCEK BASICALLY TOLD ME THEY TOOK IT AND ISN'T GIVING ME MY CHECK THEY ARE full of crap I don’t recommend anyone goes here[non-permissible content removed]
by Kim on 08/08/2024Check all paperwork before leaving these people are [non-permissible content removed] me and my sister had to return our cars because they was adding other stuff to the argument and lied about it. Please be careful
The following reviews are more than two years old. They are not included in the overall rating.
2 reviews
Avoid this Dealership.
by Brian Gilbert on 03/18/2021We went in to purchase a vehicle for my wife. She was very put off by some staff members. We didn't like the attitude. Foreign languages were spoke to hide whatever. We found it rude. Bottom line. 2 out 4 we looked at in my opinion had… mechanical problems. My wife is an ex Air Force mechanic. FYIGreat service and dealership
by Rich on 08/21/2019We broke down on the interstate Our car was towed to Coastal, Our problem was correctly diagnosed and repaired.. The Service manager Clay communicated with us and was sensitive to our predicament. We would highly recommend this dealership… for personal service,
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