Customer Reviews of Mercedes-Benz of Pompano
Review type:
Car purchase
by Milagros on 07/22/2024
Customer service was very professional
Knowledgeable
208 reviews
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Great Sales Experience!!
by GLTauber on 10/18/2015I just wanted to say Thanks to Bob for a Great Job! He was Fast and efficient and had me out of the Dealership in about an hour. I thought that was impressive. I Love my New Mercedes!!! :)Mercedes Benz of Pompano Beach, FL
by Diors on 08/12/2015I had an altogether amazing experience. The Staff is friendly and courteous and our interactions were very pleasant. I was made to feel very welcomed and that they delighted in making me satisfied. I truly have no misgivings whatsoever and… shared how wonderful my experience was with my colleagues. Everyone that I encountered was simply lovely and my Sales Representative was awesome. I expected to have a good experience, instead I had an outstandingly amazing experience. Thank you, Mercedes Benz of Pompano. I am so looking forward to a continued wonderful relationship as you attend to my vehicle maintenance needs. Thank you.Great Services
by jremy7025 on 05/25/2015It was great experience. I would like to thank Moody for helping me.Driving My Dream Car
by JBR15 on 05/19/2015I have dreamed of having a convertible sports car and added it to my bucket list. For two years I have thought about it and finally decided this was the time before my son takes the keys away. (I am 69 yrs old) I came across an AARP… auto email and put in my model of choices in my area. I got several choices and picked 6 cars that met my critique. Two were at the Pompano Mercedes-Benz. I called and was immediately assigned an agent and made an appointment. He explained everything about the car, price, warranty, financing, safety, service, gave me a tour of the facility and gave me a copy of the CarFax. I told him I had other dealers to see. There was no pressure for the three days I was shopping. I went to the other dealerships but the Pompano facility stood out above the rest for information and making me feel like part of the family. They answered all my questions and really busted the bad car salesman reputation. I am driving my dream car and loving it. Thanks Mercedes-Benz of Pompano.A shining star
by raven0626 on 05/17/2015With three other Mercedes-Benz stores between my home in the Florida Keys and Pompano you may ask why I chose this one. The phone response to my internet request was immediate. The follow up to finding me the car I wanted was spot-on. Every… detail was covered and the car was in perfect condition upon my arrival to pick it up. The whole process effortless and enjoyable. You get the feeling these people love what they do and it shows.Awesome people !
by marise1976 on 03/18/2015Great people,also a awesome Brazilian sales man ;Ivan Silva ; he was willing to help from start to finish, I love it ; thanks you guys for my almost brand new Mercedes Benz C250 ,2014 , very pleased !!Most Pleasant Car Buying Experience
by MB_Enthusiast on 03/11/2015Great sales assistance by Ivan Silva at Mercedes Benz of Pompano Beach made for a pleasant car buying experience. A very easy and honest rapport quickly established by phone led to a fast and efficient deal.Surprised beyond expectations
by mikes81 on 03/05/2015I initially purchased a used SUV from this dealership in mid December (2014). However, 70 days after the purchase (and 10 days after the warranty expired), my vehicle experienced an engine failure so extensive that it required a… replacement. After talking to the salesman who initially sold us the vehicle, and the manager, they offered to pay off the current car loan (via trade in value), and made me a great deal on a replacement used SUV. This was a one in a million surprise, and they came through beyond our expectations. Will be sure to purchase future used cars from this dealership.David Byles - A Consummate Professional !!!
by D_elaney1 on 02/27/2015I recently purchased a Mercedes-Benz C Class at Mercedes-Benz of Pompano Beach. Our salesman, David Byles was pleasant, professional, patient, and very knowledgeable about the vehicle. My son and I stayed at the dealership well past… closing making a decision on which car to buy. We never felt rushed, or pressured into making a decision, nor did we feel pressured into purchasing a vehicle. I am very pleased with the final selection!! I am confident that my family, friends and I will definitely be returning to Mercedes-Benz of Pompano for all future car purchases. Thanks David! You are the best!!. On another note, Phil (unknown last name) made my son and I feel very uncomfortable. He came over commenting about the time, and informing our salesman that other employees were preparing to leave. Of course, hearing this I quickly apologized for the late hour, and prepared to leave. Phil's comments were rude, and should never have been voiced in front of a potential customer. If it were not for David Byles' exemplary customer service throughout our visit, I may NEVER have returned. I sincerely hope Phil's actions are addressed!Fast, Fair, and Smooth
by DaMilvo on 02/19/2015Chip Snyder oversees the online sales connections for MB of Pompano and I worked with him last week to grab a used, low-mileage Audi allroad Prestige Plus, which is a rare car to find and even rarer at a decent price. Chip and Billy, the… manager there, offered me the car for an extended test drive and two days later I brought it back convinced it was as good as it seemed. Normally this is when things get sticky and tricky. Trade-in valuations, credit lines, paperwork, titling and registration. Not this time. A bit more on the trade-in, ridiculously smooth financing, and only a small wait (by car buying standards) for all the red tape to be dealt with and off I drove with a gorgeous (almost) new car with more bells and whistles than I could have hoped for. Fair, fast, and no hassle.First timer
by drnono509 on 02/17/2015I bought my first ever Mercedes Benz, my salesman was Abrahams. R. Who landed me to the one and only car I was looking for, he made the process so simple. Never tought It would be that easy, although I bought a 09 GL, the car was kept… inside felt in love with it the same moment. Car wash department didn't do a superb job cleaning the inside of the which result me pay an outsider 130 to detail the car. Overall I'm satisfied and enjoying the car so far.Totally satisfied
by Gi_gi2015 on 02/07/2015I would like to thank Virginia Aronson for helping me with the purchase of my Class C250 C Mercedes. She was extremely helpful in walking me through the steps of the sale's process and explaining all the features of the car. I would… definitely recommend this dealer.Top sales man Robert Abrahams
by Drgonzo on 01/15/2015I recently bought a Toyota tacoma from Robert Abrahams at Mercedes. Even though I wasn't actually getting a Mercedes they treated me just the same. The truck need new tires and oil, as well as a couple other part, and they took care of it… all for me. This was the best car buying experience I have had in a while and would recommend Robert Abrahams to help you find your vehicle.Steven Rahal Hits a Homerun for Mercedes-Benz of Pompano!
by TMCDN on 12/26/2014I purchased a Mercedes GL450 SUV last week. Steven Rahal did a fine job in helping us select the right vehicle, then in locating one in South Florida for us, and in arranging to bring it in so we could have a look at it and test drive it.… We were just delighted with his level of professionalism and how he took care of the entire process from A - Z. Steven is truly one of the very finest. We will certainly purchase our next vehicle from Mercedes of Pompano and look forward to dealing with Steven Rahal again!Rickman Johnson is the man
by johnkemp on 11/26/2014Worked with Rick, and he is a very professional individual. Really thorough, and responsive. If you need a service rep, ask for him by name.Above and beyond
by JohnKemp on 11/26/2014Russ Kerr, and Jack Fitzgerald are the coolest guys to work with. They will go to the ends of the earth to make sure you're happy.Used 2014 Audi Q5
by BalaR on 09/30/2014Great price. Delivered car as promissed.sales review Mark S
by brianneal on 09/19/2014Our experience could not have been any better. Mark was informative patient along with the rest of the staff. the sale and delivery of our new car went off without a hitch. We could see that Mark mad sure of this. would recommend mark… without a doubt.We have let Mark take care of our family auto business for 12 years and will keep doing so. If your in the market for a Mercedes go to Pompano Thank you s A2004 S430 service--8/28-8/30
by officeal on 09/01/2014All work done to satisfaction and service rep/Kevin D explained needed work and outlined the cost--always have maintenace on our Mercedes done with KevinWe're always happy to help our customers at Mercedes-Benz of Pompano. Hope you're enjoying your vehicle, and as always, drive safe!
The Best Customer Service Dealership in Pompano Beach, Florida
by MercedesR350 on 08/22/2014My service review, is not overated, this is how I truly feel about Mercedes Benz of Pompano Beach has the best customer service department in Pompano. Each and every time I call for a service appointment, they show me nothing but… extraordinary service. They are very attentive, customer orientied, passionate, quality customer service in their customers needs and wants. My serviceman is Armando "Mandy" R and the team that works under his is just awesome. I have to commend my tall basketball service attendant is Eddy, he is very humble, my little Mandy, he is so sweet, Michelle, Manny, Sala, Angna, Lus and Terry, what a great team! If you want to quality customer service take your vehicle to Pompano Mercedes off Copans Road East of I-95. Have a Great Day and keep up the work Pompano Beach Mercedes! We Love You, Mr. and Mrs. Breon and Wanda Brown The Brown Family Pompano Beach, FLPerfect buying experience!
by Sommer_Cherry on 07/24/2014It was a pleasure purchasing our new car from David M at Mercedes of Pompano. The entire process was quick and efficient. Everyone we dealt with there was more then accommodating. We were thrilled with the custom work they did for us on the… car as well. We plan on purchasing a second Mercedes from Dave in the near future. We love, love, love our new car! Thank you all.We are happy you found us so helpful! Feel free to stop by if you ever need any more help.
Mercedes-Benz C-Class
Mercedes-Benz GLE-Class
Mercedes-Benz GLC-Class
Mercedes-Benz GLA-Class
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About our dealership
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
- Complimentary Coffee
- Complimentary WiFi
Hello, thank you so much for the positive review! If you ever need help, just give us a call. Happy motoring!
by Nyla Silvester on 07/24/2024