Mercedes-Benz of Pompano
Dealership Sales Review
I recently purchased a Mercedes-Benz C Class at Mercedes-Benz of Pompano Beach. Our salesman, David Byles was pleasant, professional, patient, and very knowledgeable about the vehicle. My son and I stayed at the dealership well past closing making a decision on which car to buy. We never felt rushed, or pressured into making a decision, nor did we feel pressured into purchasing a vehicle. I am very pleased with the final selection!! I am confident that my family, friends and I will definitely be returning to Mercedes-Benz of Pompano for all future car purchases. Thanks David! You are the best!!. On another note, Phil (unknown last name) made my son and I feel very uncomfortable. He came over commenting about the time, and informing our salesman that other employees were preparing to leave. Of course, hearing this I quickly apologized for the late hour, and prepared to leave. Phil's comments were rude, and should never have been voiced in front of a potential customer. If it were not for David Byles' exemplary customer service throughout our visit, I may NEVER have returned. I sincerely hope Phil's actions are addressed!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes