Rick Case Acura
Customer Reviews of Rick Case Acura
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123 service reviews
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Mack RC Acura Plantation Service Rep.
by TDH on 04/20/2025Once again I had a great experience with Rick Case Acura Service Dept, specifically Svc Rep Mack. The service was thorough and the billing was transparent. Mack was helpful, attentive and more importantly, knowledgeable. The commitment to… going over and above made me feel like they truly cared about my car and my needs. Rick Case Plantation has a very impressive service team. To be more precise, Svc Rep Mack. Stop in and check out the team, you won’t be disappointed.Phenomenal
by Raad Albassam on 04/14/2025Great service, fair, quick, and quality 👍🏼Love Rick Case Acura! Have bought my last three cars with Terry!
by Silas E on 03/13/2025I also live Service at Rick Case, they have the best waiting room experience with drinks, snacks, and entertainment while you wait! Better than other luxury car dealerships.Ease
by John C on 02/06/2025My 5th car. My first salesman moved and recommended Edney to handle my needs. He took excellent care of me over the last two purchases. I’ve seen many of the same salesman there over the many years. Which tells me that Rick Case is… doing something right for its personnel and its customer. Also have gotten to enjoy knowing Francisco and the service dept. Relationships are important to me.Lexus gs
by Bill 568 on 01/08/2025They gave there best discounts and fixed what they could! Overall good customer care!Awesome team!
by Frank on 01/03/2025Original plan was to get an oil change by end if day came out with a new vehicle. Aaron assisted me throughout the process never felt i was being pushed in a direction he was patient and gave me all all the options and suggestions needed to… make a decision.Great Service.
by Bee Andre on 11/06/2024updated 11/21/2024Felipe was very helpful and great at communicating all that was needed. The follow-up and speed of service was wonderful.Friendly but do not listen
by JW on 11/05/2024I was there for an oil change friendly service. I however spoke with them about my brakes and they just kind of ignored it and told me everything was fine. The brakes got worse and now I would have to have a service fee just for them to… look at it instead of them having looked at it when I was already there. Not what I would expect from what is supposed to be a luxury dealership.Great service!
by Mark on 10/30/2024Juan was super friendly and helpful throughout the whole service process, thank you so much. Please give him praise and a recognize his positive efforts!Efficient and professional
by Marie on 10/30/2024Ronald was a great help! He fixed my steering wheel issue on my MDX and it’s working perfectly now. Definitely recommend.👍
by Arlene on 10/30/2024Francisco at service department is highly recommended!Satisfied with service
by Berna Dominguez on 10/30/2024The technician Felipe was very professional and courteous and made sure all was taken care of in a timely manner.Always a positive experience
by Carlos C on 10/29/2024The staff is friendly, prompt, and professional. Felipe was very helpful and communicated with me what was needed before any job was done. The waiting area is clean, comfortable, and offers great wifi service.Lori's awesome experience
by Lorry on 03/05/2024My experience at Rick Case Acura was amazing the technician Mike Ng got me in and out I watch the movie and was giving snacks and drinks my experience here was totally awesomeType S service day!
by T Wolf on 03/05/2024As soon as I arrived at service, I was greeted by Felipe! He looked my car over from back to front top to bottom and told me, “Don’t worry your car will be taken very good care of”! I was there for just an oil change, but it was completed… in a very timely matter! Always a pleasure to have the car service d at RICK CASE!Service advisor
by Yurii Burunov on 03/05/2024I went to get my car serviced and we had talked to Mack, the service advisor. He was extremely helpful, considerate and friendly. He was the reason my experience during the service was very easy and likeable.My Thoughts
by Kerry on 03/02/2024Seating area provided interesting movies, complimentary beverages sodas tea water coffee snacks. Games to entertain the kiddos and friendly staff. Good experience!Excellent service
by Craig P on 02/27/2024Took my car in for its first service. I was in and out 1 hour, car was washed. The service department is a efficient and friendly. I highly recommend them.Pleased!
by Dee on 02/26/2024I am very pleased with the professionalism, the speedy, and treating with respect.Francisco is very professional and attentive to my vehicle's needs. THANK U
by Danny C on 02/22/2024They have a great waiting area with multiple TVs, comfortable furniture and plenty of snacks to choose from. There's a well stocked coffee machine, or water/ sodas available.
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About our dealership
Rick Case Acura has a massive selection of new and used vehicles in-stock, with endless options available. Known worldwide for our customer service and brand recognition, each member of our team works tirelessly to make our customers feel like family. It's the core value we live by each day.
We are conveniently located just off Sunrise Boulevard, along State Road 7, minutes away from any location in Broward County. Don't wait! Find your new Acura at our dealership today!
What sets us apart
Early Lease Return or Exchange Program - no matter how much you owe, even if over mileage.
Double the nationwide factory warranty to 12 years / 120,000 miles on all new Acura vehicles. 10 year / 24-hour nationwide roadside assistance on all used vehicles.
With Rick Case Acura Rewards, you can save hundreds, even thousands, on future purchases and expenses. Plus, get free car washes anytime and discount gas from our Honda store.
Our guaranteed lowest price or your money back. If you are not completely satisfied, return the vehicle within 3 days or 300 miles (whichever comes first).
Rick Case Acura is proud to participate in charity events year-round, including The Broward Heart Walk, the Drive for Supplies Back to School Event, and Bikes for Kids.
Amenities
- Complimentary Loaner Cars
- Shuttle Service
- Complimentary Car Wash
- Television
- Express Service
Languages Spoken (1)
- Spanish