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Customer Reviews of AutoNation Nissan Pembroke Pines

Review type:

Overall rating

4.7
4.65 out of 5 stars

(58 reviews)


Customer recommendations:

Yes (53)|No (5)

Lloyd was amazing AutoNation Nissan Pembroke Pines!

5 out of 5 starsby IsaiahR on 12/03/2024
updated 12/09/2024

Great experience I had with Lloyd. He attended to my every needs in finding the perfect car with the best deal on the lot! I got to walk away with a unique Altima SV at an amazing price! I was absolutely having laughs and fun picking out my… car. It was the best experience I’ve had at a dealership in my life.
  • Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

    by Rhett Rogers on 12/11/2024

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The following reviews are more than two years old. They are not included in the overall rating.
187 reviews
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  • 4th car from AutoNation Nissan

    5 out of 5 starsby EKB91180 on 07/28/2017

    This is our 4th car from AutoNation Nissan. We are big fans of Nissan vehicles and AutoNation has always taken good care of us. We will definitely return for future car purchases.
  • Service of front brakes

    5 out of 5 starsby moreluisr on 07/25/2017
    updated 07/31/2017

    Very helpful representative. Punctual and polite for the service appointment. Honored discount coupon recently expired. Recommended future service and responded thoughtfully to several maintenance and repair questions. Very professional.… Thank you.
  • GREAT CUSTOMER SERVICE

    5 out of 5 starsby Maydat955 on 06/08/2017
    updated 06/18/2017

    From the moment I walked through the door at the AutoNation in Pembroke Pines, everyone was friendly and courteous, especially my salesman Abby Ganges. He was a pleasure to deal with.
    • We are glad you chose our dealership. We always strive to provide personable and excellent customer service. Thank you for the review!

      by autonation on 06/19/2017

  • Arturo DeCastroverde

    5 out of 5 starsby arturosan on 06/09/2017
    updated 06/18/2017

    From the time we drove in, we were greeted right away and turned over to LaMar, the service advisor who took really good care of us. The service was excellent.
  • Frederick Pantin (Sales Consultant)

    5 out of 5 starsby NissanMurano on 04/08/2017

    Frederick Pantin was my Sales Consultant for my recent new car purchase at Auto Nation Nissan Pembrooke Pines. He provided exceptional service from begining to end and beyond. His excellent customer service/knowledge skillS provided a… pleasurable and professional experience. I would highly recommend him to family and friends.
  • Dishonest and rip customer off

    1 out of 5 starsby yunisphotos on 02/08/2017

    Dishonest and rip customer off. Be careful before putting one step on the dealer. Do your homework. I contacted AutoNation Nissan because I’m shopping for a specific car. I used the chat on the website told them about leasing the car, what… was the Residual value, money factor and best offer for a 2017 Pathfinder SL. Got an email from Frederick P. with a quote saying “AutoNation” price was $30,036. Which I thought it was a good deal. Then I got a call from Robert H he got more details of what I’m looking for. Asked him to send a final invoice with fees etc.. so, got the invoice first thing I notice was the “AutoNation” sales price went up to $31,406.18 including a $180 fee for wheel locks the dealer installed. When I asked, the response was that rebate lease was lower than retail. BS! I asked about the wheel locks. And he said that the dealer installed all of them in the car and there will be a $120 fee to remove it. BS! And $150 rip-off Also, they included all sales tax amount on the quote when in lease you pay taxes on monthly basic. Which he removed after I mentioned. Otherwise another rip-off. Also, when I do the match with the number provided there was like $60 dollar lower compared to them. So, something else was hiding that they didn’t mentioned. When I asked, the response was. I don’t know where you came out with those numbers. Bottom line this is our price…. Is actually called MATH. Plus, there is a lot of tool available you can use for this now day. End of the day. good thing I didn’t waste my time going to the dealer. And will be tacking my business someone else. First impression is what matter. Mine was horrible dishonest. Good thing about this country. There are plenty of dealers out there. also website is misleading/false when showing the price. is says AutoNation price. but do not says is for Purchasing rebate only.
    • Thanks for the feedback. We strive to provide excellent service to our customers at AutoNation Nissan Pembroke Pines. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (954) 949-0421 -- we hope to hear from you soon.

      by autonation on 02/09/2017

  • Service

    3 out of 5 starsby Jamie1515 on 11/29/2016
    updated 12/06/2016

    Visit was nice the representative Chris that helped me was very nice and informative. He explained everything my car needed and the cost. The only thing I did not like is that my tires was supposed to be rotated but they were not only air… was put in them and I know this because one tire is bad and it's in the same place. Otherwise visit and service was good.
  • Excellent service

    5 out of 5 starsby JudiR77 on 10/08/2016
    updated 10/14/2016

    Very professional and experienced staff. I quickly received a quote online and did my research and realized it was the best deal in town. I'm very happy with my purchase.
    • We're happy to hear that our staff was able to provide you with exceptional service and an overall pleasant experience! If you have any additional needs or questions, we will be more than happy to assist you. We look forward to your next visit!

      by autonation on 10/14/2016

  • Wilfredo Cordero - salesperson Autionation Nissan

    5 out of 5 starsby Ajsturtle350 on 08/25/2016
    updated 09/06/2016

    Wilfredo Cordero is a great salesperson. Not only did he work with me on a great buy, but he picked me when my old car broke down on the way to Nissan to get the new one. His professionalism and personality is a great asset and I would… recommend anyone buying a car from Autonation Nissan to ask for him.
  • Another great visit!

    5 out of 5 starsby Nolace79 on 08/12/2016
    updated 08/24/2016

    I have been coming to this Nissan for years on all my purchases and service needs. I spoke to my advisor Chris L. over the phone about my concern with some lights flashing on my dash. I was expecting the repair to be costly but I scheduled… my appointment and met with him promptly. We reviewed the service my vehicle needed an oil change, tire rotation, battery terminal check and brake check. Shortly after he called me over to give me an update on the lights on my dash, it was confirmed to be a brake issue. He notified me of the cost and I approved afterward, he informed me that the battery terminal wasn't just corroded on the surface but all the way to the fuse link. I can always rest assured that he will keep me informed with everything during my visits. I left with the service done on time at a reasonable price too! Along with the same friendly and professional demeanor that myself and family continue to receive here.
  • Mrs. Z. Gerrold

    5 out of 5 starsby gerrold on 08/11/2016
    updated 08/23/2016

    I arrived at AN Nissan earlier than scheduled, and for the first time came in contact with Robert Pena/Customer Care Consultant. From beginning to end Mr. Pena was professional, took note of what I wanted done, answered my questions… clearly, and to put the icing on the cake, the car maintenance was done ahead of schedule!
  • Purchased a Nissan Rogue

    5 out of 5 starsby MissPaula13 on 08/02/2016
    updated 08/17/2016

    Thank you to everyone at automation Nissan! I had a great experience purchasing a new car. Thank you to Robert for your great service.
  • Oil Change Great Service

    5 out of 5 starsby tc23aqua on 08/02/2016
    updated 08/16/2016

    I came in for an oil change & was greeted by the autonation staff & welcomed towards an available service advisor. He wrote up my request. My SUV was taken care of & I my wait time was quick.
  • Nissan Services

    4 out of 5 starsby MsJuBeans on 07/18/2016
    updated 08/09/2016

    Never had an issue with my service or the people that help me but on this particular day, not sure if the cashier was having a bad day but she was not professional to me. Her gesture that she made has me thinking to have my services done… elsewhere.
  • Abby Granges/ David Le Bella

    5 out of 5 starsby Meena1085 on 07/23/2016
    updated 08/03/2016

    The best experience that I have ever had. I was very impressed with the overall professionalism attitude of everyone. I would highly recommend this dealership to my friends and family. When I was ready to see it in person, I met With David… Le Bella and Abby Granges 100% hassle-free experience, extremely personable and professional . I was in and out with a new vehicle in no time. I highly recommend this dealership and Abby Granges as a product expert. David Le Bella general manager great asset to the dealership.
  • Best thing I ever did!!!!

    5 out of 5 starsby Jelexi1 on 07/30/2016

    I highly recommend coming to this dealership. Ask for Wilfredo Cordero. He was able to assist me and placed me into a beautiful car with a minimal down payment and reasonable monthly payments. The entire staff is friendly and eager to… assist.The entire process was very smooth. I will definitely recommend this dealership.
    • We are glad you chose our dealership. If you need more help, our team is available to talk -- safe travels!

      by autonation on 08/02/2016

  • Car purchase

    5 out of 5 starsby Jaymillz23 on 07/23/2016

    Wilfredo over at autonation pines was a blast to work with. He made my first car buying experience as easy as possible. I walked in there with a budget and he was able to accommodate me in every way.
    • Thank you for your positive review. We're happy to have been of service to you. Thank you for taking the time to share your feedback with us.

      by autonation on 07/26/2016

  • Fantastic Cur Buying Experience!

    5 out of 5 starsby rentasalbert on 07/14/2016

    I had the best car-buying experience of my life at Autonation Nissan of Pembroke Pines! My Sales Consultant, Diana Peach, and the Sales Manager, Theo Cameron, were very knowledgeable, attentive, and easy to work with. They took the time… to understand our specific needs and helped us to get into our desired vehicle within our budget. Most importantly, they delivered on all of their promises, and continue to do so even after the sale was completed. If you are in the market to purchase a Nissan (even if you are not in the Pembroke Pines area), I recommend you to seek out this dealer!
  • Excellent!!

    5 out of 5 starsby edmunds2913 on 07/12/2016

    Excellent service!! I was a little concerned because the A/C on my 2014 car was acting up. I spoke to Robert who was very helpful. My A/C was fixed in a few hours and it was covered by the guarantee. Val and Robert were very helpful… Thank you so much guys.
  • Great Service.

    5 out of 5 starsby louloulemon on 07/10/2016

    Fantastic experience...In and out in a jiff..Mr Marius was very knowledgeable and courteous...Excellent experience.
  • Very positive experience

    5 out of 5 starsby Nesferatu on 07/05/2016

    Worked with Ms. Diana Peach from verifying that the car we wanted was available through a site visit, test drive and purchase. The entire experience was great. Ms. peach was very helpful and very good at what she does. I would strongly… recommend this dealership and salesperson to anybody looking to buy a car. We drove about 80 miles to get there and it was well worth it!
    • We are happy you had a pleasant experience here at our dealership. Please let us know if there's anything else we can do for you. Drive safe and see you on the road.

      by autonation on 07/11/2016

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi