Customer Reviews of AutoNation Nissan Pembroke Pines
Review type:
Lloyd was amazing AutoNation Nissan Pembroke Pines!
2014 Nissan Rogue
by Neal King on 11/20/2023Great customer service with professional help. He was empathetic with me.Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Buying a 2023 Nissan Rogue
by AnnaHUMP on 11/18/2023Overall the process was good, although the final purchase took longer than I wanted to wait. I also changed my mind about the exterior color of the SUV. I had to have an application, be approved sign multiple documents etc. It has been 14… years since my last auto purchase. The best benefit was the 0% interest rate for 3 years. My credit union couldn’t match that deal!Hi, thank you for taking the time to leave us feedback. If you are willing, please call our General Manager at (954) 949-0421 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Service
by Drea0211 on 11/17/2023Champ was great! Service was quick and efficientHi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Servivio excelente
by Jorge Ochoa on 11/15/2023Muy bien atendido Muy bien explicado todo GraciasHola Jorge, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Conduce con cuidado y nos vemos en la carretera.
AutoNation Nissan Pembroke Pines
by NoMoreNissan on 11/13/2023Hands down, the most horrible dealership to do business with. I recently took my car in because it said engine malfunction. To be completely honest with you your entire team at the Pembroke Pines, AutoNation, Nissan are extremely… unprofessional for starters the manager in charge of the loaner vehicles Rob is one of the worst human being I’ve ever dealt with in my life, he makes getting a rental seem like pulling teeth. I went for days without having a car when I pay for a package That includes loaners, extremely unprofessional. I wish I could say otherwise for your service advisors but it seems like your team doesn’t even understand what packages cover what, Rob and his team told me one thing and your service advisor told me another thing. At this point I’m extremely frustrated and deeply regret purchasing a car from this dealershipHi, we are deeply disappointed by your experience at AutoNation Nissan Pembroke Pines. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (954) 949-0421 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.
Great service attention
by FeeshaP on 11/13/2023Got to the dealership earlier than my appointment. I was taken care of right away. Since I leave my car instead of waiting, I was out of there within 15 minutes. My car was ready within the next couple hours, and was all ready for me when I… went to pick it up. My service advisor, Keri, was awesome and. I’ll be asking for her assistance on my next visitHello, thank you for sharing your positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Fast Service
by Ginandall on 10/25/2023Greg the Nissan tech was very helpful. Diagnosed the problem very quickly and had it done in no time at all. Thank you!Hi, we appreciate you taking the time to leave us a response, Ginandall! Don't hesitate to call us if you ever need anything. Be safe on the road!
Back to the past
by Cardenas on 10/24/2023The service we received reminds me of the excellent service we were used to 20 years ago. Thank you for all of your efforts. It is truly appreciated.Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!
TOTALLY GREAT SERVICE DEPT BUT THERE SALES DEPT ARE VERY VERY PROFESSIONAL
by GUILLERMO on 10/11/2023IVE LEASED 3 vehicles at this dealer Auto nation of Pembroke Pines Fl. And they were very very helpful very honest with me on all 3 of my leases no tricks or lies honesty goes a long way. I just leased a 2023 FRONTIER PRO X AND FROM THE… SALES REP WHO HELPED Mr. Neema El Hadad who was very very professional and very detailed with me and also THE GM AND THE FINANCE MANAGER ARE AWSOME VERY VERY PROFESSIONAL you can’t go wrong leasing or purchasing at auto nation Nissan Of Pembroke Pines Fl.Hello, it means so much to us that you chose our dealership! If you ever need help, just give us a call. Happy motoring!
Multi Point Check Service
by ShivaRamanan on 10/10/2023Service was excellent and timely. I was explained on the repairs that are required and the options clearly. Would recommend this as a go to place for any Nissan maintenance service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Oil change
by Mailde’s on 10/09/2023It was relax and friendlyHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Great Costumer Sevice
by Marisol on 10/08/2023The experience was great. Mr. Quinonez was very helpful and treated us very good, professional and corteous.Hi Marisol, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great care
by Edrica R on 10/09/2023Anthony Rosales made my service process an ease and answered any questions with confidenceHi Edrica, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
Car purchase from AutoNation Nissan Pembroke Pines
by Adarsh S on 10/02/2023I bought new Nissan Altima and had a great experience with Oriana Rodriguez (Sales). She was kind and helpful before and after purchase. Thankyou Oriana & AutoNationHi Adarsh, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Pembroke Pines. Please don't hesitate to reach out if there's anything additional we can do for you.
Car Salesman
by SandyJo on 09/29/2023I had been to a lot of dealerships for the past few months and most salesmen were either in a rush to sale the car & not worried about my personal needs or just very conniving, but Jerry Quinonez was kind, funny and treated me like a human… instead of a paycheck! I would definitely recommend him again & have already started bragging to my friends and family about his compassion! JERRY was an awesome salesman and still text me about the car satisfaction til this day!Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Pembroke Pines. We hope you have a great day!
Exceedingly slow process
by JordanVT on 09/19/2023I am normally reluctant to post anything but a positive review; but our experience in buying a vehicle from Autonation Pembroke Pines Nissan was not easy. We chose from existing inventory of used cars online and pulled the trigger on the… deal with a $500 deposit. It took more than a month to have the sales agreement prepared and to execute it with a mobile notary. Then 10 days to have the car dispatched and delivered to our location. We still do not have the title and registration paperwork. The vehicle is great, just as described but the process of getting it was glacially slow.Hi, we are deeply disappointed by your experience at AutoNation Nissan Pembroke Pines. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (954) 949-0421 to discuss what we can do to help.
I appreciate your quick response. I tried the number provided at 1PM today and think that you'll be interested in what happened. When I called, the greeting message game me the 0 option to speak with the operator, which I pressed. But no-one picked up after five rings and the call looped back to the greeting message. This cycle continued seven more times as I continued to work within the phone tree by pressing 0 to wait through five rings and start again. Eventually your phone system just hung up the call. I am open to discussing this with the General Manager, but there are roadblocks to our communication on your end. Keep me posted if you are able to solve the phone problem.
Professional service
by Igor Go on 09/16/2023If you want quality service for your car, then this is the place for you. From the first minute you arrive, your car is already in operation. Each employee has his own tasks and they are completed clearly and quickly. While your car is… being serviced, you can taste any coffee. The local coffee machine will prepare any coffee for you.Hi Igor, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Nicole at service
by Jonathan on 09/13/2023Nicole helped me with all my concerns of questions relating my car issue and was helpful and got me in and out of there in a timely manner.Hi Jonathan, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Pembroke Pines. If you need more help, our team is available to talk -- safe travels!
Mr.
by Johnsm1 on 09/11/2023My battery didn't start up that day. And nissan sent a tech to boost it up to take the car to the dealership for service.Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Great dealership
by KSmitty on 09/09/2023This has been a great experience from purchasing to leasing cars as I have done 3 times at this location. AutoNation really is extremely customer friendly and makes you as the consumer feel important.Hi, we are pleased to hear you had such a positive experience with us. If you ever need help, just give us a call. Happy motoring!
Service
by Shantoyria on 09/08/2023I went in for a service i was there for two hours and for the price they charged me they didnt even give me back my car cleaned! A complimentary wash should have been included with this service i honestly feel like i was over charged! WASTE… OF TIMEHi, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (954) 949-0421 to discuss what we can do to help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hello, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
by Rhett Rogers on 12/11/2024