Customer Reviews of Vera Buick GMC
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18 service reviews
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by Tracy p on 02/25/2025I scheduled an oil change and tire rotation with Mikell. As always Mikell was professional and kind. My car was serviced within the hour. Thanks again Mikell.Service department
by Rodriguez on 01/02/2025Morning I wanna say thank you to Mr conard in the service department for his assistance and excellent service extremely helpful truly will recommend anyone to Vera Cadillac Buick & gmc overall great staff in all departmentsRegular Car Service
by Vanessa on 12/03/2024The Service personnel was pleasant and knowledgeable. The waiting lounge was clean and comfortable. It was an excellent experience.Excellent Service
by Chavez52 on 11/25/2024updated 12/03/2024Best service! Conrad is always helpful and polite, he goes above and beyond. Highly recommend service department at Vera Cadillac.Service review
by Guy on 11/15/2024Been servicing my cars at Vera for 20 plus years. Always a good experience. Service advisor Giovanni keps me up to date on status as they were waiting for a part. Car returned timely and cleaned! Only negative would be that it's a bit… expensive, but what isn't these days. Highly recommendDavid is a great service advisor, he's doing a great job for Vera motors
by Ginger78 on 10/14/2024David is a great service advisor, he's doing a great job for Vera motors And for that I thank himCustomer service #1
by Marielle on 07/18/2024We take our vehicles to be serviced and we recommend our friends and family to this dealershipService Maintenance
by CL Johnson on 04/25/2024I have consistently had positive experiences with my advisors and the service team. They have always been knowledgeable and professional.Another great service experience.
by William on 04/07/2024My service writer Eric Tellechea and his team @ Vera did a great job servicing my vehicle. The visit was quick and efficient. And I left with my truck looking better than when I arrived. Thank you Vera.Weird break noise
by My Acadia on 03/25/2024I went in because there was a weird noise coming from the break area. I took my vehicle in and waited 4 1/2 hours only to hear a noise that was worse 1 day later. I'm scheduled to return for the same issue.Ok service
by Natenasty on 09/06/2023It took longer than expectedService replacement
by Acadia 2020 on 08/19/2023Since the day I bought my Acadia in Vera, I take it for all kinds of maintenance and repairs and they are excellent. Conrad Hernandez is the best, he always goes above and beyond to help me and resolved any service for my car needs.… Excellent customer service. If I have to buy another GMC Verá is the right place to go.Vera Cadillac the best dealer!!!
by Adriana on 07/28/2023They have a great customer service. Make you feel welcome. They offer complimentary car wash with oil change and tire rotation. Their installations are very 😍 🤩Vera is great
by Catherine on 04/22/2023Completed timely as promisedOil change
by Joseph P on 02/12/2023My car was done and expedient manner, and they are for a car washSurvey
by Fiedler on 01/11/2020To whom it may concern: I’m writing this letter to let you know there I will recommend Vera Buick (dealership) to friends and family. At the dealer they have the best Technicians working on your vehicle. This is one of the best dealers… there I will recommend to family and friends for the great service.Hi, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!
Excellent Service writer and service
by caddybuick on 06/28/2013updated 06/11/2025Carlos the Service writer kept me in communication with what was done and what had to be ordered for my 08 LaCrosse. Very polite and made me fee that I would be well taken care of. When I picked up the car it was as clean as when I brought… it in, important factor. The Service Manager Gus R. makes sure the service is done correctly. You can count on him and Vera.We appreciate your review of working with Carlos, Gus and the Vera team. Thanks so much for your business and your recommendation.
LOVE IT
by fortune1st on 03/15/2011updated 06/11/2025I had an issue with my vehicle and I was helped with no problems it was a great experience and the service of Vera Cadillac and staff is for me the best. Very happy thank you guys..
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About our dealership
Welcome to VERA Cadillac-Buick-GMC. At VERA, we are different from the typical car dealership. It all starts with our VERA Philosophy, “To treat every single customer as you would want to be treated, and provide an unforgettable luxury experience, regardless of purchase.” We train our staff to treat every VERA customer as they would family members, friends and neighbors. It is our promise to you, and part of the VERA Difference.
The decision to buy or lease a vehicle is one of the biggest financial decisions people make, and we strive to help you make the best possible decisions in a relaxed, friendly, no-pressure environment. We also offer a full line of services, from maintenance to collision repair and everything in between.
What sets us apart
Customize your payments and calculate your trade-in value online to save time when you arrive at the dealership.
Select your vehicle online, schedule your test drive and we will complete your in-store transaction in under an hour.
Clear and transparent pricing for all vehicles on our website.
Buy with confidence, we offer the following: 3 Day Money Back Guarantee 30 Day vehicle Exchange Program
No hassle, no haggle buying process. We will show you our best price up front before you come in.
Amenities
- Complimentary Loaner Cars
- Instant Financing
- Complimentary Coffee
- Rental Car Service Onsite
- Cable Television
Languages Spoken (3)
- English
- French
- Spanish
Joseph, thanks so much for leaving Vera Buick GMC a five-star review! We are happy to hear your services went smoothly and that you are satisfied with our work. Until next time!
by Vera Buick GMC on 02/13/2023