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Mercedes-Benz of South Orlando

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Customer Reviews of Mercedes-Benz of South Orlando

Review type:

Overall rating

4.1
4.13 out of 5 stars

(31 reviews)


Customer recommendations:

Yes (24)|No (7)

Happy customer.

5 out of 5 starsby Bob on 04/23/2025

Nice people, at a all encompassing dealership, offering good prices, on some of the best vehicles.
  • Thank you for being a Mercedes-Benz of South Orlando customer, Bob! We appreciate your support and look forward to seeing you next time!

    by Mercedes-Benz of South Orlando on 04/24/2025

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The following reviews are more than two years old. They are not included in the overall rating.
615 reviews
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  • Shuttle service and same day online payment

    4 out of 5 starsby Stephanie on 07/30/2019
    updated 08/05/2019

    Everyone is always very nice and tries to ensure complete customer satisfaction. However the online payment system doesn’t sync with the invoicing system and caused frustration for me and the service associate.
    • Thank you, Stephanie! The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 08/06/2019

  • Not sure what you are looking for.

    5 out of 5 starsby Richard on 07/30/2019
    updated 08/05/2019

    The folks were friendly and responded to my requests.
    • Thank you, Richard! The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 08/06/2019

  • Mr. Alfonso Rodriguez

    5 out of 5 starsby Alfonso on 07/30/2019
    updated 08/05/2019

    Your courtesy, Knowledge and service
    • Thank you, Alfonso! The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 08/06/2019

  • First time purchase of a Mercedes-Benz

    5 out of 5 starsby Dennis on 08/05/2019

    The professionalism and the willingness to explain the differences between features in different models.
    • Thank you, Dennis! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 08/05/2019

  • Great service experience every time

    5 out of 5 starsby Teresa on 08/05/2019

    Professional service rep, no high pressure, honest, knowledgeable
    • Thank you, Teresa! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 08/05/2019

  • Amazing

    5 out of 5 starsby Amanda on 07/25/2019
    updated 08/01/2019

    Absolutely amazing service! Great job with the care and amazing job taking care of me!
  • My truck

    5 out of 5 starsby Maurice on 07/25/2019
    updated 08/01/2019

    Your service manager who helped me he kelp me updated on my truck
  • Great Dealership for your next Mercedes Benz

    5 out of 5 starsby Brian_S on 07/31/2019

    I was treated like a valued customer and everyone was extremely professional. I would like to thank the great service I received from Mr. John Sulano as well.
    • Thank you, Brian! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 08/05/2019

  • Great Service. VIP Attention.

    5 out of 5 starsby Morris on 07/30/2019

    Prompt, courteous reception upon arrival. When I called expecting to be late I received a return call from the Service manager that I would be taken care of as soon as I arrived. I was well received upon arrival and my car was serviced and ready well before the estimated time given.
    • Thank you, Morris! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Best car salesman ever

    5 out of 5 starsby Ripton on 07/29/2019

    Robert was amazing, well mannered, friendly and willing to answer all my questions
    • Thank you, Ripton! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • satisfied with the experience

    5 out of 5 starsby Enrique on 07/29/2019

    The attention of the sale person
    • Thank you, Enrique! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Mr

    5 out of 5 starsby Ronald on 07/29/2019

    It was very good experience. Victor was very knowledgeable about what his doing and very professional.
    • Thank you, Ronald! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Great experience w/James @ MB South Orlando

    5 out of 5 starsby Cheryl on 07/28/2019

    Prompt welcome, prompt discussion with service manager and he kept me informed via text along the way. No unexpected delays, which I've previously experienced with this service department. He even made sure I got a soda upon departure, because the inside cafe didn't have soft drinks, just waters and coffee and maybe tea... I really appreciated that!
    • Thank you for your honest feedback, Cheryl! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • excellent service

    5 out of 5 starsby Melinda on 07/20/2019
    updated 07/29/2019

    nice staff and they offer transportation a+
    • Thank you, Melinda! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Recall service

    5 out of 5 starsby Tauni on 07/20/2019
    updated 07/29/2019

    Good customer service and resolve the issue at hand.
    • Thank you, Tauni! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • MB of S Orlando

    5 out of 5 starsby Mark on 07/19/2019
    updated 07/29/2019

    Because of my personal schedule, I had to wait for repairs to my car to be completed. MB of SO completed the work as efficiently as possible in order for me to be on my way. I really appreciated that.
    • Thank you, Mark! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Loyal to this Deaership

    5 out of 5 starsby Myrlene on 07/28/2019

    Being treated like VIP by staff.
    • Thank you, Myrlene! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Mercedes Service

    4 out of 5 starsby Robert on 07/27/2019

    Everyone was customer oriented once I got their attention and the dealership was certainly clean and welcoming.
    • Thank you, Robert! Regards, The Mercedes-Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/30/2019

  • Wipers replaced

    5 out of 5 starsby Doreen on 07/18/2019
    updated 07/24/2019

    The dealership was very clean and comfortable. They took care of our problem in a very short time period. Jeff Summer was extremely polite and helpful.
    • Thank you, Doreen! Regards, The Mercedes Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/25/2019

  • Dead battery

    4 out of 5 starsby Antonetta on 07/18/2019
    updated 07/24/2019

    The Service Manager Victor is always there to help and assist especially in the time of stress as I've mostly been in with flat tires and recently had my car towed due to a dead battery. Upon Victor learning of my daughter in the hospital and I was on my way to see her he quickly got an Uber to ensure I got there quickly and back again when car was ready. That to me is going above and beyond and why I tell so many this is the best dealership I've ever bought a car from.
    • Thanks for your nice review! Regards, The Mercedes Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/25/2019

  • Car service

    4 out of 5 starsby Shannon on 07/23/2019

    I liked the fact that the issues with my vehicle were addressed and fixed during the service time allotted for my car. Everyone was very helpful and professional.
    • Thank you, Shannon! Regards, The Mercedes Benz of South Orlando Team

      by Mercedes Benz of South Orlando on 07/25/2019

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