Mercedes-Benz of South Orlando Customer Reviews of Mercedes-Benz of South Orlando all sales Reviews service Reviews
4.9 Overall Rating
(557)
Recommend: Yes (553 ) No (4 )
sales Rating
They were knowledgeable about all their product and were easy to work with.
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Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes Close review
service Rating
Best dealership and services
Well, it's a different experience with drivers picking up and returning my car after servicing. One thing is sure is there was no anxiety involved. The drivers were very professional and courteous.Read more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
service Rating
everything clean, sanitary and simple. Staff all very helpful and politeRead more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
service Rating
Chris and his team did a great job
My SLK looks like new.Read more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
service Rating
Eric is great attention to detail always very professional. Read more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
service Rating
I drove from Ft. Lauderdale to Orlando and on my journey noticed the car was shaking. Surprisingly most locations had closed their service department already on a Sunday. I brought it to Mercedes of South Orlando and was treated with outstanding customer service. Chris truly made me feel comfortable and cared for. My tire was seperated and thankfully I had Chris to save the day.Read more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
service Rating
Carmelo was very attentive Read more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
service Rating
by Summer_rose7 on 07/04/2020
The staff was very helpful and went above and beyond Read more
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes Close review
sales Rating
They were knowledgeable about all their product and were easy to work with.
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Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes Close review
sales Rating
by KellyAnn on 07/02/2020
Working with Hector was fantastic! I knew going in that I was in great hands since my Dad and Brother have gotten their cars from him. He was able to help me find a vehicle that would work with the budget I had. Each person we spoke with and worked with was great! Great dealership! Read more
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes Close review
service Rating
James was an excellent advisor and all our items were fixed in one day. Also, you brought the car back to me which as a huge help. Your service department was very helpful. Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
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service Rating
friendly, competent, focusedRead more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? No Did the dealer honor all commitments made? Yes
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service Rating
Mercedes - Benz of South Orlando is Great!
Very professional staff and they great waiting areas for customers.Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
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service Rating
Amazing experience and my service advisor is super helpful and very professional. Overall service is great.Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
Close review
sales Rating
Our sales agent Justin was exceptional and worked hard to earn our business. We are actually looking to get another car with him already since he did such a great job with our last deal. The whole team at Mercedes Benz made us feel valued and earned our business. Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
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sales Rating
by Sashauna on 06/27/2020
Salesman Imran was very great and knowledgeable. He made sure we found a car that best suited our needs. We received everything we were promised. That is, tints, crystal fusion etc with our VIP package. We will definitely be buying MBSO again. Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
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sales Rating
by Patricia on 06/26/2020
This is like my fifth car from these guys in a row. No hassle no upsell or BS. Low stress great deals. I always shop these guys and no one gets near. Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
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service Rating
The service,the easy access. the great attention from the service advisor.Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Not Applicable
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service Rating
Great service!!! Aaron the best... period!!!
Attention, care of the details. Aaron was simply the best guy to deal with. Incredible experienceRead more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
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service Rating
Excellent. No flaws.Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
Close review
sales Rating
The professionalism and time management.Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Purchased a vehicle from this dealer? Yes
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service Rating
Friendly service advisor , easy access to shuttle driver . Great communication/updats during the service . Beautiful and clean facility. Read more
Dealer Response 1 Comments
Recommend this dealer? Yes Were you satisfied with the quality of work performed on your vehicle? Yes Did the dealership complete the work within the timeframe promised? Yes Did the dealership provide you with an accurate quote of the work to be performed? Yes Do you feel the price paid for service(s) was fair and appropriate? Yes Did the dealer honor all commitments made? Yes
Close review
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