Mercedes-Benz of South Orlando

Today 9:00 AM - 8:00 PM*
*At this time store hours may vary.
Sunday
11:00 AM - 7:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM

Customer Reviews of Mercedes-Benz of South Orlando

4.9
Overall Rating
(557)
Recommend: Yes (553) No (4)
Write a review: Sales | Service
sales Rating

Scott Hoch

by Scott on 07/02/2020

They were knowledgeable about all their product and were easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
579 Reviews
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service Rating

Best dealership and services

by Edward on 07/26/2020

Well, it's a different experience with drivers picking up and returning my car after servicing. One thing is sure is there was no anxiety involved. The drivers were very professional and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Efficient and Safe

by Sandra on 07/07/2020

everything clean, sanitary and simple. Staff all very helpful and polite

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

SLK renewed

by Jeff on 07/05/2020

Chris and his team did a great job My SLK looks like new.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Eric William's Service

by Joey on 07/04/2020

Eric is great attention to detail always very professional.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Phenomenal Service

by Latoya on 07/04/2020

I drove from Ft. Lauderdale to Orlando and on my journey noticed the car was shaking. Surprisingly most locations had closed their service department already on a Sunday. I brought it to Mercedes of South Orlando and was treated with outstanding customer service. Chris truly made me feel comfortable and cared for. My tire was seperated and thankfully I had Chris to save the day.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

Attentive

by Kelly on 07/04/2020

Carmelo was very attentive

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
service Rating

VIP

by Summer_rose7 on 07/04/2020

The staff was very helpful and went above and beyond

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
sales Rating

Scott Hoch

by Scott on 07/02/2020

They were knowledgeable about all their product and were easy to work with.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
sales Rating

Hector is the best!

by KellyAnn on 07/02/2020

Working with Hector was fantastic! I knew going in that I was in great hands since my Dad and Brother have gotten their cars from him. He was able to help me find a vehicle that would work with the budget I had. Each person we spoke with and worked with was great! Great dealership!

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
service Rating

Wow - Service.

by David on 07/01/2020

James was an excellent advisor and all our items were fixed in one day. Also, you brought the car back to me which as a huge help. Your service department was very helpful.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Harold Worrall

by Harold on 07/01/2020

friendly, competent, focused

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Mercedes - Benz of South Orlando is Great!

by Brian on 06/30/2020

Very professional staff and they great waiting areas for customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Awesome service

by Mouamen on 06/30/2020

Amazing experience and my service advisor is super helpful and very professional. Overall service is great.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Thank you

by Lorena on 06/29/2020

Our sales agent Justin was exceptional and worked hard to earn our business. We are actually looking to get another car with him already since he did such a great job with our last deal. The whole team at Mercedes Benz made us feel valued and earned our business.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

I love MBSO

by Sashauna on 06/27/2020

Salesman Imran was very great and knowledgeable. He made sure we found a car that best suited our needs. We received everything we were promised. That is, tints, crystal fusion etc with our VIP package. We will definitely be buying MBSO again.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

sales Rating

Very Happy Customer

by Patricia on 06/26/2020

This is like my fifth car from these guys in a row. No hassle no upsell or BS. Low stress great deals. I always shop these guys and no one gets near.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Great Service

by Rafael on 06/26/2020

The service,the easy access. the great attention from the service advisor.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable

1 Comments

service Rating

Great service!!! Aaron the best... period!!!

by Marlon on 06/25/2020

Attention, care of the details. Aaron was simply the best guy to deal with. Incredible experience

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

service Rating

Very good service.

by Marcelo on 06/24/2020

Excellent. No flaws.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

sales Rating

Mr. Darrin Begley

by Darrin on 06/24/2020

The professionalism and time management.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

1 Comments

service Rating

Mercedes is great

by Dwanna on 06/22/2020

Friendly service advisor , easy access to shuttle driver . Great communication/updats during the service . Beautiful and clean facility.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

1 Comments

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