Mercedes-Benz of South Orlando
Customer Reviews of Mercedes-Benz of South Orlando
Review type:
Happy customer.
Mercedes-Benz of south Orlando Excellent Excellent Excellent
by Ronny on 02/21/2020The friendly atmosphere and pricesWe appreciate your marvelous feedback, Ronny. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Mercedes-Benz of South Orlando Team
Nice facility and staff
by SMReynoldsBrown on 02/21/2020Complementary meals and refreshments, nice staff in dining area, cleanliness and design of facility, teamwork of service dept, kept me informed, provided options, and fixed my service concerns. Other advisors did well with engaging my child… with conversation while my service was written up.We appreciate your marvelous feedback. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Mercedes-Benz of South Orlando Team
Electric System Repair
by Jared on 02/18/2020Friendly people with a great atmosphere.Jared, thank you for writing this amazing review for our team! We always appreciate customer feedback, and we are pleased to hear that our team provided a comfortable and welcoming visit. We hope to earn the opportunity to work with you again in the future. Please let us know if you have any questions. Sincerely, The Mercedes-Benz of South Orlando Team
A+++++++ for MB of South Orlando
by Bart on 02/17/2020Extremely professional and fastThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Mercedes-Benz of South Orlando Team
Rachel
by Rachel on 02/17/2020Sales team went above and beyond. Best experience buying a car ever. Will repeatThank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Mercedes-Benz of South Orlando Team
My first Mercedes experience
by Julie on 02/17/2020Loved the extra special personal touch, outstanding customer service, knowledge around the vehicle, quick transaction. Janet, Robert, Kyle, and Margie were all wonderful to work withThank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Mercedes-Benz of South Orlando Team
Tire replacement
by CHARLES on 02/17/2020Austin was very efficientWe are pleased to hear that you had an excellent experience with Austin and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Sincerely, The Mercedes-Benz of South Orlando Team
Car
by Karen on 02/17/2020Nice place to relax...waiting for your vehicle. Everyone was helpful.We appreciate your marvelous feedback, Karen. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Mercedes-Benz of South Orlando Team
Annual service
by Clyde on 02/15/2020The luxury of having your vehicle service and the convenience of having a valet picked up and returned it to your door at no extra cost. Also the the interest of the Service department to keep me informed of the status of work down and the… time it is expected to finish. Thanks to the service manager for keeping me in the loop at all times.Thanks for the kudos. It is gratifying to hear that you were received quickly and kept informed of the progress of the work on your car. Please feel free to stop in or reach out to us if you have any questions for our staff. Sincerely, The Mercedes-Benz of South Orlando Team
Outstanding service
by Doreen on 02/13/2020Cindy the service representative we t out of her way to help my wife and I get our car fixed while we were vacationing in Orlando. Thank you Cindy!We appreciate your kind words, Doreen. We are glad that we could get your car fixed up and back in good running order. Thank you for your recommendation as well. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Mercedes-Benz of South Orlando Team
AAA+ experience
by Karen on 02/12/2020Beautiful showroom and welcoming atmosphere. The staff was exceptional from the initial reception through the test drive and the patience and product understanding was greatly appreciated.We appreciate your marvelous feedback, Karen. It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Thanks again! Sincerely, The Mercedes-Benz of South Orlando Team
Perfect fix on my older MB
by Thomas on 02/12/2020Viktor did a great job in assisting thruout the entire process.Thomas, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Viktor does for Mercedes-Benz of South Orlando and our customers. Hope to see you again soon! Sincerely, The Mercedes-Benz of South Orlando Team
Gls 450
by Juan on 02/11/2020I already had an appointment but the car"s break got really bad before the appointment and Mr. Anthony help me out so I can get a lowner before the appointment. so that was a relieve.Juan, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, The Mercedes-Benz of South Orlando Team
Great Experience
by Donna on 02/11/2020Great service and very accommodating to my situation. Job well done!!Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, The Mercedes-Benz of South Orlando Team
Mercedes Benz of South Orlando has earned a lifetime customer
by Gregory on 02/10/2020Low pressure and very professional. They look to build lifetime customers instead of pure sales transactions. I will do business with them again.Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Sincerely, The Mercedes-Benz of South Orlando Team
Excellent Service Department
by Gabriela on 02/10/2020Courtesy and professionalismThank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, The Mercedes-Benz of South Orlando Team
Customer Service
by Kamaljit on 02/09/2020VIP Customer Service! Mr. Derby - Sales Specialist, Kyle- Finance Manager, Darrell - Finance Manager, Kauai- Customer Relationship were awesome and made our Dream Car possible to lease, we are so thrilled about Mercedes Benz South Orlando;… We had some Credit Hick-ups due to not having job for a while ! But since I just got a good job! Mercedes Benz Made it happened! We love you guys and will recommend you guys to friends & familyWe cannot thank you enough for your wonderful review of Mercedes-Benz of South Orlando and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Mercedes-Benz of South Orlando Team
New Tires
by Michael on 02/06/2020I came a bit early but they got me right in. Breakfast was fresh and the staff friendly. All staff was friendly and kept me informed by text on the status of the car. Lyft option was used and helpful.Thanks for the kudos. We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Mercedes-Benz of South Orlando Team
Going above and beyond to keep customers happy
by Holly on 02/05/2020The efficiency, communication and professionalism continue to impress me. Everyone that works there genuinely cares about your experience at Mercedes Benz.Thank you for writing this fantastic review and giving our dealership such an excellent star rating! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Mercedes-Benz of South Orlando Team
Dave ramlal
by Mukash on 02/05/2020Service rep was very helpful and professional he made me comfortable ,I will be returning customerThank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Mercedes-Benz of South Orlando Team
Quick efficient service by the tech and the service team
by Betty on 02/04/2020Tech was readily available for my 8:00 am appt., Tech knew all details of my vehicles history, best part of all is that my car was not at the dealership all day!!! drop off at 8:00am for 50,000 check up and pick up at 1:30!! I was prepared… to wait ALL DAY as I have in the past and was PLEASANTLY surprised to get it back sooner than usual!!Betty, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, The Mercedes-Benz of South Orlando Team
Mercedes-Benz GLE-Class
Mercedes-Benz GLA-Class
Mercedes-Benz EQB
Thank you for being a Mercedes-Benz of South Orlando customer, Bob! We appreciate your support and look forward to seeing you next time!
by Mercedes-Benz of South Orlando on 04/24/2025