Greenway Ford
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Customer Reviews of Greenway Ford
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The following reviews are more than two years old. They are not included in the overall rating.
268 reviews
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Great service
by Jojosmith49 on 06/01/2016The service was exceptional as always. Have purchased 3 vehicles from Greenway. They are great to deal with & the service is 2nd to noneService experience!
by Expopo1 on 05/19/2016updated 05/31/2016I arrived with no appointment and the employees took care of me in a professional matter.Great service as always
by Jlewis19 on 05/27/2016My experience at Ford is always the best. They take my car in, and I take a nap in the waiting area. Within a half an hour to an hour my car is finish, they give me a run down of what's good and what should be fixed and I'm on my way.Awesome stuff
by johabe1 on 05/25/2016Went to Greenway Ford not expecting to just choose and buy a car there, but I did. Tito was unbelievably helpful and made the long tedious paperwork segment a breeze. I would definitely refer my friends to you guys.SUV
by eselmer on 05/10/2016updated 05/23/2016Baylee in Sales was extremely helpful. I have had trouble with my SUV since I purchased it. He totally owned the situation and helped me get the car front hood painted.Awesome service and efficient with getting me in and out!
by CavzRock on 05/18/2016Super helpful,thank you! I mentioned to Becky my predicament with my work schedule and she exceeded my expectations! Thank you!Quick and Efficient
by Ivanorlando on 05/18/2016Took Ford Explorer in for 6 month maintenance check. Upon arrival, staff was quick to assess my needs and an agent was located. Left vehicle at dealership and was called about 2 hours later that vehicle was ready for pick up. Requested… agent to explain minor issue I had with the car and was promptly explained how issue was resolved. Nice staff.Best Customer Service
by MoxieMom on 05/18/2016My service agent, David Addison, was the best agent I have worked with at Greenway Ford. I will always ask to work with him in the future. He was able to get me into a rental vehicle while mine was being serviced. I have twin toddlers and… can't be without transportation. He even was able to to get me help to move heavy items from my car to the rental. Something I would not have been able to do on my own because I am disabled.Thank you for the amazing review! Check our social media pages to stay in the loop on product news and updates so we can help you again on your next visit! We look forward to seeing you again soon!
Mustang
by Sharon123453 on 05/12/2016I came in to have my brakes checked because they were squeaking and at the same time I decided to get my oil changed and rotate my tires everything was done in a timely manner and I was very please with the service department including… Mark Foster. The only thing I was upset about is I have a 2014 Mustang with Brembo brakes and the car has 20,530 miles and can't believe the brakes need to be fixed Kylie I'm trying to do this you and the car has 20,530 miles and can't believe the brakes need to be replaced with this amount of miles. I a hoping I want need brakes every 20,000 or so miles. Mark Foster gave me the option to go purchase my own brake pads and Greenway would install them for me so I won't lose my warranty on the vehicle. I have also opened a case with Ford Motor Company letting them know my concerns, Hoping for and will come through with the help of the cost to getting them fixed. Thank you for all your help and I'll be seeing you soonNew to Florida-Service excels at this dealership
by 2010fusion on 04/17/2016updated 05/11/2016Service was great. Being new to the area we weren't sure who to patronize but this dealership had great reviews and hours. The service rep was friendly, reassuring and polite. The only suggestion I can make is that at the Ford dealers we… dealt with in Michigan, all gave the cars a quick wash before returning to their owners. Thank you.Escape service
by bsam6969 on 05/10/2016Becky the service writer is always pleasant and knowledgable, she goes the extra mile to help.Great Sales Guys!
by Alinda1951 on 05/09/2016I worked with Mike J. (and Joe) in my search for my perfect car...which turns out to be a 2012 Ford Escape Limited...in the exact color I wanted. They were both so easy to work with and very pleasant and polite and took the time to explain… the purchasing procedure to me. I found the exact car I wanted and I couldn't be happier.Our number one goal is attaining 100% customer satisfaction in all aspects of our dealership. If there is anything else we can do to assist you, please let us know! Take care!
Great Serves
by Kidrkat36 on 04/26/2016updated 05/08/2016I was having a big problem and not knowing what to to do. Becky in your serves department helped me so much. She take the time to give me her undivided attention. Knowing how Busy it was when I came in. It means so much to know how much… she cared about me and my car. The gentlemen Who looked at my car found what the problem was and he also take the time to talk to me about the issue. I bought my car from you and I will never do any were els. Thank you and you team!!Good service
by DiannaJ92 on 04/12/2016updated 05/02/2016I got "The Works" for oil change and tire rotation.. my vehicle is only a year old so no other maintenance needed so I was in and out with in 35-40 min which is all it should take for that service so I was pleased.Installed grip handle
by showtimelady on 04/14/2016updated 05/01/2016I was in and out in less then five minutes yes I said 5 min thanks to Kevin the general manager of maintenance. Great job Kevin you are the Bomb.Great Service
by lacrosse81 on 04/28/2016The first service on my 2016 Escape went very well. Ron did an excellent job.Warranty work & recalls
by orlandomom13 on 04/28/2016Terry was fantastic! I was in, off to work, picked up promptly and my car was done when I got there. Thanks Terry!We are so pleased to hear your experience with us was such a positive one. Thank you so much for choosing Greenway Ford as your first choice for service!
Great staff and service
by rbmungal on 04/26/2016The staff is very courteous and informative. The dealership itself has areas for folks to work remote (I will add, maybe some charging areas or more plus be available). By the time the car was complete, I didn't realize the time had… passed.I'm impressed!
by Teauna7 on 04/26/2016Very informative and courteous staff! I am impressed with how fast they provide stellar service!Our Staff works hard to go the extra-mile for our valued guests, Teauna7! Thank you again for your business and we look forward to your next visit! Safe travels!
Service
by Butterflytc on 04/22/2016Every time I come in no matter the reason I am there everyone id's polite and makes sure I am taken care of.Friendly staff
by CarrieRenee on 04/20/2016Becky was so nice and made me feel comfortable and at ease! Would recommend Greenway to all my ford lovers....We really appreciate your feedback of your recent visit with us at Greenway Ford! If there is anything else we can do to assist you, please let us know! Take care, CarrieRenee!
About our dealership
It is great to hear you get back on the road with confidence because of your trust in our business! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
by greenwayford on 05/22/2016