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Customer Reviews of City Kia

Review type:

Overall rating

4.6
4.64 out of 5 stars

(33 reviews)


Customer recommendations:

Yes (30)|No (3)

Sales

5 out of 5 starsby Daniel on 11/25/2024

Excellent service, the treatment was wonderful, 100% recommended Marilyn Santos the saleswoman, the best… you won't regret it.
  • Daniel, Providing excellent service is so important to us here at City KIA of Greater Orlando and we are glad that Marilyn's efforts could meet your satisfaction and recommendation! We are thrilled to know that she is the best and treated you wonderfully. Congratulations on your new vehicle- behalf of the entire team!

    by City KIA of Greater Orlando on 11/27/2024

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The following reviews are more than two years old. They are not included in the overall rating.
170 reviews
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  • Anthony George was great!

    5 out of 5 starsby Celena on 02/15/2023

    It was one of the smoothest car services I have experienced! Anthony was very communicative, accurate and very professional. Thanks!
    • Celena, Thank you so much for your positive review! We are so glad that Anthony could provide you with a smooth and efficient experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

      by City Kia on 02/17/2023

  • Very Helpful and Informative

    5 out of 5 starsby Bvail on 02/15/2023

    Great dealership to work with. Omar was great to work with. Fast reply.
    • Thank you so much for your positive review! We are happy to hear that Omar could provide you with top-notch service. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by City Kia on 02/17/2023

  • Excellence In Service

    5 out of 5 starsby lxv1 on 02/09/2023

    Service was fast and easy, my car was returned clean, and Anthony was courteous, answering all my questions.
    • Offering quality and efficient service is so important to us, and we are glad that Anthony provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. We thank you for your positive review and we hope that you do not hesitate to give us a call if you ever have any further questions or concerns.

      by City Kia on 02/13/2023

  • Amazing customer service

    5 out of 5 starsby E N on 02/07/2023

    When to change oil, Keith Parker was very sweet and informed me there are other things my car was due for which was very helpful. He was training a new employee named Shay, and she was very sweet as well. Very customer oriented and they informed me I could take a lyft back home for a couple of hours and would call me and have a lyft bring me back once everything was done. Amazing, fast, attentive customer service
    • Thank you for taking the time to leave us this positive review! We are so glad that Keith and Shay could provide you with quality and efficient service throughout your visit. It is our pleasure to serve you and your automotive needs in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by City Kia on 02/09/2023

  • Installation of cat back exhaust on the Kia K5 GT

    5 out of 5 starsby Jim Reddick on 02/07/2023

    First, working with German Valencia. , the order for a Borla cat back with lost was placed . Ordered process was quite easy. German took very good care of me and the bottle exhaust came in less than five working days but surprise me happily. appointment was made for the installation at City Kia,. The cat back exhaust was installed in two hours, and was done a very professional job. I was very pleased with the service I received from German. He is an outstanding representative for City Kia. I will be repeat customer on my next modification to my Kia, K5 GT.
    • Jim, Thank you for your 5-star rating! We are so glad that German took great care of you. He will be delighted to hear of your very kind words and to know that you deeply valued his assistance. Please do not hesitate to let us know how he and the team may be of further service to you!

      by City Kia on 02/08/2023

  • Great Service

    5 out of 5 starsby Barbara on 02/06/2023

    The service was excellent and Germain was very helpful after we bought the Tellluride SUV. Eric our salesperson was awesome and extremely helpful. Actually every person we encountered when we bought our car went out of their way to be helpful and was very friendly. My husband is going to buy an KIA from this dealership as well. This dealership is far from our house but believe me it is well worth the drive. Barbara G.
    • Barbara, Thank you so much for your positive review! We are honored that you made the drive to visit us, and we are so glad that our team could provide you and your husband with top-notch service. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new Kia Telluride- on behalf of the entire team! Please do not hesitate to let us know how we may be of further service to you and your husband in the future.

      by City Kia on 02/08/2023

  • Went to look but I got hooked 😁

    5 out of 5 starsby Mr Alexis on 01/19/2023

    They do their best to make sure you leave with something without the pressure while treating you with integrity the whole way
    • Mr. Alexis, Thank you for your 5-star rating! We are so glad that our team took great care of you throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

      by City Kia on 01/20/2023

  • Repair Experience

    5 out of 5 starsby LS on 01/16/2023

    Henry Machin has been the most attentive rep since going to Kia. He listens and takes care of his customers quickly and professionally.
    • LS, Thank you for leaving Henry this positive review! We are delighted that he could provide you with the quality care that you deserve. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know if there is ever anything more that we may help you with.

      by City Kia on 01/19/2023

  • They did more than I expected. Anthony promised a time and it was ready ali

    5 out of 5 starsby Clay fleury on 01/11/2023

    They just need to update the furniture.
  • Ashan Hack

    5 out of 5 starsby George B on 01/09/2023

    Very knowledgeable and understanding
    • George, Thank you so much for your positive review! We are so glad that our team took great care of you throughout your visit. Please do not hesitate to let us know if there is ever anything more that we may help you with.

      by City Kia on 01/10/2023

  • Smooth experience

    5 out of 5 starsby SR on 01/03/2023

    I got the tyre and tyre kit installed to my car and German Valencia was really patient and helpful in the process as there were many times I postponed the appointment.
    • Thank you so much for your positive review! We are happy to hear that German took great care of you. It is our pleasure to serve you. Please do not hesitate to let us know if there is ever anything more that we may help you with!

      by City Kia on 01/05/2023

  • Sales

    5 out of 5 starsby Adrian Santiago on 12/31/2022

    Our sales person, Mr. Omar Quintana, was really knowledgeable, explaining the ins and outs of the Carnival. He was courteous and behave in a professional manner. Really recommend him and City Kia to anybody.
    • Adrian, Thank you so much for your positive review! We are so glad that Omar took great care of you throughout your visit and he will be honored to have earned your kind recommendation. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future! Take care!

      by City Kia on 01/05/2023

  • Fast and complete

    5 out of 5 starsby Tommy T on 12/28/2022

    Carlos Inoa did a fantastic and complete job!
    • Tommy, Thank you so much for your positive review! We are happy to hear that Carlos took great care of you. It is our pleasure to assist you in any way possible. We hope that you continue to choose us for all of your future automotive needs!

      by City Kia on 01/03/2023

  • Great Customer Service

    5 out of 5 starsby Dee on 12/27/2022

    Carlos Inoa and the team at City Kia are professional and friendly. Carlos had listen to my concerns and act accordingly. The wait time was less than I was told it would be and during the wait, I received text detailing the status of my car.
    • Dee, Thank you for sharing the positive experience you had with Carlos! Offering thorough and efficient service is so important to us, and we are glad that he provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by City Kia on 01/03/2023

  • Phenomenal Service!

    5 out of 5 starsby Nelsa on 12/21/2022

    As soon as I walked into the dealership it was a warm welcoming. Yamil Aviles from the beginning helped me out tremendously. Very knowledgeable answered all my questions. Was upfront and helped me get the car I want. I would absolutely go back to this dealership and purchase another vehicle. Thank you!
    • Nelsa, Thank you so much for your wonderful review! We are so glad that Yamil took great care of you throughout your visit. Our guests' satisfaction is our utmost priority. Congratulations on your new vehicle! We hope for an opportunity to work with you again in the future.

      by City Kia on 12/22/2022

  • Best dealer service in Orlando

    5 out of 5 starsby Vashti H on 12/20/2022

    My service advisor Mr. Anthony George at City Kia Orlando is the best!! I got my service done in the time promised. The customer service associate was also very professional and helpful. It is the best service customer service at a dealership that I have experienced so far!
    • Vashti, Thank you so much for your wonderful review! We are overjoyed that Anthony and the team could provide you with a 5-star experience. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to let us know how we may be of further service to you in the future!

      by City Kia on 12/22/2022

  • Joao Gomez

    5 out of 5 starsby Joao Gomez on 12/15/2022

    City kia is an excellent establishment Our dealer give us no hassle Everything was smooth
    • Thank you so much for your positive review! We are so glad that our team could provide you with a smooth, hassle-free experience. It is our pleasure to assist you in any way possible. If there is ever anything more that we may help you with, please do not hesitate to give us a call!

      by City Kia on 12/19/2022

  • Excellence

    5 out of 5 starsby Harold Weaver Jr on 12/14/2022

    The dealerships attention to detail, professionalism and common courtesy is undeniable. My advisor Mr. Keith Parker was amazing with keeping me informed in a timely matter of the status of my vehicle and it’s services needed.
    • Harold, Thank you so much for your wonderful review! We are delighted that Keith could provide you with thorough and efficient service. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

      by City Kia on 12/15/2022

  • Kia for the Win!!

    5 out of 5 starsby Jay Bizz on 12/05/2022

    From the time we walked in the dealership, Armando Rosado was the best!! No pressure on trying to make a Sale, He gathered our Info, listened to what we wanted, and Delivered!! Thank you!!
    • Jay, Thank you for leaving Armando this positive review! We are so glad that he took great care of you and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again in the future!

      by City Kia on 12/07/2022

  • Plain awesome

    5 out of 5 starsby Gaston Perez on 12/05/2022

    Erick Disla was plain amazing, make the entire experience awesome happy with my purchase
    • Gaston, Thank you for leaving Erick this positive review! We greatly appreciate the opportunity to work with you, and we are so glad that Erick could provide you with a 5-star experience. Our customers' satisfaction is our utmost priority. We warmly congratulate you on your new vehicle- on behalf of the entire team!

      by City Kia on 12/06/2022

  • Great Sales Service

    5 out of 5 starsby JF on 12/02/2022

    Carlos Sanchez was able to make our purchase extremely easy. He was able to work within our budget and was informative about the vehicles we were interested in. He made the experience enjoyable. Thank you for the great service, Carlos.
    • JF, Thank you for sharing the positive experience you had with Carlos! We are so glad that Carlos could provide you with the quality care that you deserve. It is our pleasure to assist you in any way possible. We warmly congratulate you on your new vehicle- on behalf of the entire team!

      by City Kia on 12/06/2022

About our dealership

Are you in the Greater Orlando area and on the hunt for a new or certified pre-owned Kia? Come check out our huge inventory of vehicles at City Kia of Greater Orlando located at 9550 S Orange Blossom Trail in Orlando.

We work closely with all our clients to match you with the SUV, crossover, sedan, or efficient compact car that best fits your busy lifestyle. Our sales staff are trained to listen to all your needs and desires to find the right ride at the right price. Proudly serving Deland, FL. Come in today and Experience a whole new way to purchase or lease a Brand New Car and receive 100% Customer Service !

What sets us apart
With every New or Pre-owned vehicle receive 2 year FREE MAINTENANCE from City KIA OF GREATER ORLANDO
Amenities
  • Complimentary Loaner Cars
  • Instant Financing
  • Complimentary Coffee
  • Cable Television
  • Express Service
Languages Spoken (2)
  • English
  • Spanish