Greenway Chrysler Dodge Jeep Ram
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Customer Reviews of Greenway Chrysler Dodge Jeep Ram
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WORST car shopping experience EVER!
by sjm01089 on 02/22/2012updated 06/13/2025I was there receiving a van for my parents. Sales contracts signed, credit card forms filled out, even bought insurance! After waiting over 3 hours "FLAVIO" the used car manager informs us that while we were sitting there, someone else… arrived, test drove the same van, and that he was selling it to them because they were paying by check. The other buyer did not offer more, nor had they started paperwork. Even though the card had been authorized, he cancelled the sale. Our salesperson, Rob, was very kind and did everything in his power to try to complete the sale for us. He was as upset as I was that the vehicle had been sold out of under me while I was sitting there. I give kudos to Rob, but because of the actions of Flavio, I will not be using this dealership or any of their partners ever again. IF YOU GO THERE TO BUY A CAR, BRING CASH OR THEY WILL SELL IT OUT FROM UNDER YOU!!! Do Not Trust This Crooked Dealership!Happy with the used car we purchased
by jolenem on 03/18/2012updated 06/13/2025We purchased our used vehicle from Greenway after searching ALOT of used car websites. Greenway had the best advertised prices. We travelled from Citrus County to Orlando to buy a car (an hour and a half drive). When we arrived, we found… there were not any hidden fees. Just the usual tax, tag, title and a dealer fee that I think was around $600 or $700 and is not uncommon. The car we decided on was not even on the sales lot yet, and it still had a minor dent and scrape in the driver's door that they had not had a chance to fix yet. We agreed to take it, and to my suprise the sales manager told us after we agreed to buy it that he would give us a promissory note to have the dent and scratch fixed at no cost. We brought the car back a few weeks later and as promised the repair was made at no cost. You can't even tell work was done on it. They even vaccuumed it out for me while they had it for repair. We are very happy with our experience at Greenway, and we will likely purchase our next car from them.Youve been warned!!
by xcarley on 02/01/2012updated 06/13/2025First of all, all of the good reviews for this dealership are written by the employees of the dealership. This place was a joke. I found a car I liked and it took 2 hours to get them to come down 200 dollars on the price. Once we signed… the contract we were as good to them as a bum off the street. They forgot to mention that the car only came with one key. When we questioned why we were only given one key, they simply shrugged us off saying "you already signed the contract, theres nothing we can do". There was a big chip in the windshield when I bought it, we made a stipulation that when I purchased the car, I would bring it back and have the windshield replaced. On the form for the service center they put "Fix windshield"... so they filled it with some goop and never replaced it. When we questioned this at the service center, they sent us to the sales center.. where a "manager" told us he'd have his manager call us the next day.. we never got a call. We've just given up, honestly. All I can say is that I've learned my lesson. If you do end up buying from this dealer, make sure you have everything stipulated PROPERLY.. "fix"ing something is different than "replace"ing it.. make sure you have 2 keys.. if it sounds like a stupid question, its probably a smart one because thats how they rip you off. And yes, I'm still driving around with a big chip in the windshield of my car.2011 Jeep Wrangler Unlimited Rubicon
by satisfiedcus on 09/01/2011updated 06/13/2025Very nice sales people - Adriana & Ben! Thank you! I got the trade in I wanted, the vehicle I wanted and the payment I wanted. Very painless and fun! Would definitely recommend!
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