Customer Reviews of AutoNation Chevrolet West Colonial
Review type:
Sales person
Hello Brandon, we're happy you found Manny to be so supportive during your experience here at Autonation Chevrolet West Colonial. If you ever need help, just give us a call. Happy motoring!
Junk Fees
by Mark Caruso on 08/18/2023We were happy with the car we purchased and the price, the only thing we were not happy about was the junk fees, $995 dealer fee, and $199 Electronic filing fee.Hi Mark, thank you for taking the time to leave us feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (407) 680-0751 at your earliest convenience to discuss how we can turn your experience into a positive one.
I called the number you provided and when someone finally answered I asked for you and they didn't know who you were. They passed me on to a Manager and no one answered there as well, so I left a voicemail and of course no call back.
Great sales team
by KenyaAA on 08/11/2023Overall my experience was great. The staff was pleasant and welcoming.Hi Kenyaaa, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Mr
by Angel Cortes on 07/28/2023Friendly and professionalHi Angel, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!
Not so happy
by Leo Ara on 07/22/2023Very good and polite service, however I was offered a car in 72 payments, and when I signed the papers I believed I had been distracted and the payment was in 84 months with the same amount as it would have been in 72, I was very… disappointed, I requested Wheather mat and was not answered. Overall I was not very happy with the whole experience.Hi Leo, we are deeply disappointed by your experience at Autonation Chevrolet West Colonial. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
Reginaldo Lima Customer
by Reginaldo on 07/15/2023Again excellent service on my 45,000 mile oil change. Quick and professional service. Without a doubt, it continues to be my best store option since I decided to buy my 2022 Chevrolet Suburban. Thank you all!!!Hi Reginaldo, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Great service
by Donna H on 07/13/2023I was greeted quickly and service done well.Hi Donna, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!
Love my new camaro!
by CBankuty on 07/13/2023Malcom and the entire team made car buying an enjoyable experience. I never felt pressured or overwhelmed. My 2023 camaro is exactly what I wanted and well worth the wait!Hello, it means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great!
by CPWalker on 07/07/2023I was called for a day to have my car evaluated and I was praying they were honest and they were!!! Everything they said matched my personal mechanic. No more or less. Felt great to not and try to be hustledHi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
I bought an Equinox SUV
by Autonation on 06/29/2023Armando Cancel (Sales Consultant) is a excelent proffesional and showed me different alternatives until I decided for an Equinox. After that, with Armando and Jorge Quilon (Finance Manager) we went through financing options and also showed… me other services to add. I added the 100 miles/72 months guarantee and the dent insurance. Pretty happy with my pucrhcaseHi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
great job and timely
by walks tall on 06/22/2023Always a pleasureHello, Thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!
Great Experience Overall
by DanielleIrigoyen on 06/22/2023Jon Grant was an excellent salesman and Rodney made the financing aspect of my new car purchase very seamless. Both were very helpful with answering my questions, getting me the best rates and protection plans, and staying late on a Monday… night to get everything finalized for me. I’m very happy with my purchase and their service was a big part of that.Hello, We are pleased to hear you had such a positive experience with us,If you ever need help, just give us a call. Happy motoring
Chevy Autonation West Colonial
by Crink543 on 06/20/2023Jon Grant was an Excellent sales person. He was patient, kind, no pressure and had great customer service. Derrick the General Manager was very helpful. Rondey made finance and filling out the paperwork a easy.Hi, we're happy to hear you had such a positive experience with our team! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Alexandre Figueiredo
by Alexand on 06/18/2023Everything was perfect, oil change and they also fixed my reverse bulb.Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Multi point checkup
by JoeyBeer on 06/19/2023Was told my battery had a lot of life left in it… the next morning it was totally deadHi, thanks for leaving us this response. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (407) 680-0751 to discuss what we can do to help.
Great
by Superb!! on 06/12/2023Fast serviceHi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
10+ Stars in my opinion
by stacey12976 on 06/01/2023It is funny as I work in relationship marketing to help companies get more reviews, repeats, and reviews. This team has it all together in all aspects!! I started my journey with another used auto dealer, that was in the end a liar and… shifty, so at that point was not real optimistic about my used car journey, especially since I don't "need" an additional car, but just wanted one. Dave, Mo, Rodney, and the entire team were very upfront, and helpful. When I did come in with out notice, they were still so welcoming. The car we had discussed was already being pursued by another person. TO save my time I was told this upfront, and that if that deal didn't work that I would have 1st dibs, and if so could I come back in? I let them know I would want it, but it would be difficult to line up a ride since I work FT remotely from home, and my husband has his car for his work. No problem they said they would arrange a ride for me!!! I was blown away and knew I made the right choice. The next day an Uber came 43 miles to my home and took me into the dealership. Where all my information was ready, the car was impeccable and ready to go, with a FULL tank of gas by the way!! Great service, great warranty, and AMAZING people! Thank you for giving me some faith in used car dealers again!! Kudos to you, and P.S. I am in love with my 2014 QX 60, I even named it Gabby, lol! Thanks, guys you rock!!!Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Service for oil change
by Tarriesha on 05/04/2023Courteous and informative about my carHi Tarriesha, thank you for taking the time to share your feedback with us. Thank you, and have a fantastic day!
Service
by Frank65 on 04/27/2023Great service quick and friendlyHello, Thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Awesome car buying experience
by Tom Corey on 04/26/2023I bought a used Mustang Mach E at AutoNation West Colonial Orlando and can honestly say was the best car buying experience I've ever had. Between the salesman Tim and the finance manager Rodney I couldn't have asked for a better team.Hello Tom, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great service
by Hanley777 on 04/23/2023Always honest and accurate with timing of service. Keep me posted on progress and the car wash at the end is a nice touchHi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
Service
by Unknown RTRV on 03/01/2023My experience with AutoNation service department - Brian is always a peace of mind. He explains in detail everything and also does a wonderful job following up letting me know the status of my vehicle every step of the way.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
We are pleased to hear you had such a positive experience with us, Brandon! Thanks for the recommendation, and have an amazing day!
by Patty Sow on 03/21/2025