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Customer Reviews of Jenkins Acura

Review type:

Overall rating

5.0
5 out of 5 stars

(3 reviews)


Customer recommendations:

Yes (3)|No (0)

Professional Service

5 out of 5 starsby Patricia Potocsnak on 09/17/2023

Very professional service. Staff was very helpful. I do think some of the prices are a little high.
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The following reviews are more than two years old. They are not included in the overall rating.
236 reviews
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  • 1,000 Mile Check Up

    5 out of 5 starsby davicong2769 on 04/12/2016
    updated 04/26/2016

    The experience was great. We received a loner car that was nice and new even. The service department was courteous and helpful. This was a wonderful experience. We even got our car back clean. Thanks you.
  • Usual Service Experience At Jenkins Acura

    5 out of 5 starsby ealtchek on 03/20/2016

    Service on my first-owned Acura was, as usual, excellent as service on the last 6 Acuras that my significant other has owned and purchased at Jenkin's Acura.
    • Thank you for the positive review! We appreciate your business.

      by jenkinscars on 03/24/2016

  • Really good experience

    5 out of 5 starsby AcuraOwner16 on 03/14/2016

    We just purchased a TLX from Jenkins. From start to finish, it was a very good experience.
    • Thank you for being part of the Jenkins Family! We appreciate your business and this wonderful review.

      by jenkinscars on 03/16/2016

    • Thank you for the positive review. We appreciate you being part of the Jenkins Family!

      by levarner on 08/30/2016

  • Great service, Fair price. Bobby is the man.

    5 out of 5 starsby captmac57 on 03/08/2016

    Bobby always takes care of my wife and our Acura. This is our second "TL" and we never have taken them anywhere else for service.
    • Thank you for the 5-Star Review! We appreciate you trusting us with the maintenance of your vehicle.

      by jenkinscars on 03/10/2016

    • Thank you for the 5-Star Review! We appreciate you trusting us with the maintenance of your vehicle.

      by jenkinscars on 03/10/2016

  • Acura service quick and easy

    5 out of 5 starsby JimmyCFl on 01/20/2016

    Bobby was professional as always and took care of all my concerns.
    • Bobby is a great member of our team and a valued adviser to our customers. Thanks for being part of the Jenkins Family!

      by jenkinscars on 01/22/2016

    • Bobby is a great member of our team and a valued adviser to our customers. Thanks for being part of the Jenkins Family!

      by jenkinscars on 01/22/2016

  • Always happy with Jenkins

    5 out of 5 starsby max906 on 12/19/2015
    updated 01/08/2016

    The staff at Jenkins Acura are always professional and courteous. I travel from Citrus County and appreciate how well I am treated!
    • Thank you for the positive review. We appreciate you trusting us with your vehicle's maintenance.

      by levarner on 08/30/2016

  • Acura TLX - great car

    5 out of 5 starsby golfnut18 on 12/27/2015

    I found the staff to be friendly and helpful. Test drive and explanation of the vehicle technology was excellent. The dealer puts a lot of extra on the cars you need to be careful of the pricing on the extras.
    • Thank you for the five star rating! Welcome to the Jenkins Acura Family. We appreciate your business!

      by jenkinscars on 12/31/2015

  • The Usual Outstanding Performance

    5 out of 5 starsby Central_Fl on 12/12/2015

    As a regular customer at Acura Jenkins I enjoy the satisfaction of knowing I will receive the best possible care of my vehicle. And, this service was no different from all the other times Jenkins has worked on my MDX.
    • Thank you for trusting Jenkins Acura with the maintenance of your vehicle. We value your business and appreciate the positive feedback!

      by jenkinscars on 12/17/2015

  • Friendly

    5 out of 5 starsby Maureen816 on 12/04/2015

    I always enjoy going to Jenkins Acura to get my car services done. The people are very friendly and they call you by name. The Atmosphere is always pleasant. Making it very comfortable and relaxed.
    • Thank you for trusting us with the maintenance of your vehicle. We appreciate your business and the positive review!

      by levarner on 08/30/2016

  • Another Great Job by Jenkins Acura Service Department

    5 out of 5 starsby WVductman on 11/28/2015

    Jenkins Acura may not be the cheapest game in town. But you do receive Great Service. The service staff, sales people and all that work behind the scene create a great dealer and owner relationship.
    • Wow! Thanks for the kind words. We appreciate you being part of the Jenkins Acura family!

      by jenkinscars on 12/03/2015

  • Acura RDX

    5 out of 5 starsby BettyBan on 10/21/2015

    Love our new Acura RDX. Still struggling with learning how to use all the features. Our salesman has been very helpful! We are very happy with our experience. We chose to lease the car rather than buy.
    • Thank you for the kind words! We appreciate your business and welcome you to the Jenkins Acura family!

      by jenkinscars on 12/03/2015

  • Great service

    5 out of 5 starsby 1234goorgone on 10/13/2015

    The service made a big difference in the car, and thanks to Liza for helping me out and also Carl
    • We are so glad you're happy with our service department! Your business is appreciated and so are the kind remarks.

      by jenkinscars on 10/16/2015

  • 2016 MDX

    5 out of 5 starsby nwmolin on 07/23/2015

    My wife and I are very pleased with our buying experience at Jenkins Acura in Ocala, Fl. Our sales person (Karl Dejean) was very polite and assisting throughout the delivery of our new MDX. Karl was also very helpful with the setup of our phone pairing and the onboard electronics. This is our third MDX bought at Jenkins Acura.
    • Thank you for the kind words! Your business is appreciated. We look forward to seeing you around the dealership!

      by levarner on 07/31/2015

  • Leasing of new RDX

    5 out of 5 starsby flesme on 07/07/2015

    Sean Nichols was very helpful and understanding of my situation in aiding me in leasing a new vehicle. I have nothing but praise for all of the staff at Jenkins Acura. They all were very professional and made the entire process run smoothly.
    • We appreciate your business and this positive feedback. Enjoy your new vehicle and stop by to see us any time!

      by levarner on 07/31/2015

  • Awesome and professional service

    5 out of 5 starsby Rudeboyz on 07/06/2015

    The service department with Bobby, Bobbie, John(tech) and the service Manager provides awesome customer service. They are willing to go beyond and do whatever it takes to provide quality Workmanship. My last visit on 7/3/2014, went in for 15000 miles service,spoke with Bobby and told him several issues I had. He quickly called for a tech(John) to take a ride with me,as to duplicate the issues I had. John immediately mentioned to me what he needs to do to fix the issues. After the issues were completed, we took another test ride and very was fine. This shows the service level,quality of work and professionalism of the service department. Keep up the good work guys..
    • Thank you for trusting Jenkins Acura with the maintenance of your vehicle. We appreciate your business!

      by levarner on 07/31/2015

  • Perhaps not fair or appropriate!

    5 out of 5 starsby Central_Fl on 07/02/2015

    Perhaps not fair or appropriate, BUT, to me a very necessary evil these days. After experiencing poor workmanship too many times at a local shop years ago I no longer gamble with such an expensive investment. I have had all servicing done by Jenkins Acura Ocala for the past 12 years and I can attest to their quality workmanship, attention to detail and technical expertise.
    • Thank you for this glowing review! We couldn't have said it better ourselves. We appreciate your loyalty and continued business!

      by levarner on 07/31/2015

    • Thank you for this glowing review! We couldn't have said it better ourselves. We appreciate your loyalty and continued business!

      by levarner on 07/31/2015

  • Awesome service department

    5 out of 5 starsby Kitchendiva72 on 02/05/2015
    updated 02/20/2015

    Always great service when I visit Jenkins Acura
    • Thank you for being a loyal Jenkins Family member!

      by levarner on 08/30/2016

  • Excellent Exerience

    5 out of 5 starsby Kirk121 on 02/19/2015

    I was very impressed with my buying experience at Jenkins Acura. I spoke to someone ahead of time to give him an idea of what I was looking for. I drove 40 miles because of the treatment I was given on the phone as well as in the past. I was greeted in a very nice manner and taken care of very well by my sales consultant. I am glad that I chose to go to Jenkins Acura and would do it again.
  • 60K Service

    5 out of 5 starsby captmac57 on 01/17/2015

    We have had our Acura's serviced @ the dealership for fourteen years, and are most satisfied.
  • Seat belt recall

    5 out of 5 starsby briannmills on 12/07/2014
    updated 12/29/2014

    All looked the same as I brought it in except I had new non defective seat belts. Problem solved, good job. Service guys are great to work with
  • Love my car

    5 out of 5 starsby tradebigred on 10/18/2014
    updated 11/08/2014

    I had a great experience buying my car. It was the first time negotiating alone. Tony and Sunny were so patient and gave me good information and tutorial on how to master the navigation system and other options on the car. I may need them to walk me through it again but I know they will be there for me.
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