Ken Ganley Kia New Port Richey
Customer Reviews of Ken Ganley Kia New Port Richey
Review type:
Great Experience
Don't expect the online price
by C Ellis on 05/10/2025The manager couldn't sell the car at the online price because they added the $$2495 package to the car already. That's false advertisement.Great Experience
by Songbirdcb on 02/19/2024From the moment we got out of our car and walked up to the door, a great experience started with our Salesman Darnell greeting us and taking excellent care of us throughout our purchase of our beautiful new Sportage. Darnell our Salesman… was very knowledgeable and friendly. He and Carl made sure we got all the features that we needed. And Mike made the finance process very easy and fun! All in all you have a great caring team in those three very talented people.Songbirdcb, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ken Ganley Kia New Port Richey! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconte svisconte@ganleyauto.com
This dealership rocks!!
by Tommy L on 02/05/2024This was truly a wonderful experience for us. There was no feeling of pushiness from the Adam or other salesman. I really felt like you had our best interest in mind.Tommy, We appreciate your review and are glad to hear that you had such a wonderful experience with us. We look forward to working with you again! Sincerely, Shawn Visconte svisconte@ganleyauto.com
Not your traditional car dealer
by not a chevy girl anymore on 01/31/2024Everyone was very friendly and helpful. Bill Sizemore knew the features of my new car and explained a lot of them to me. Skye in financing was very helpful also.Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Shawn Visconte svisconte@ganleyauto.com
Quick & Easy - Low Pressure
by Van H on 12/30/2023Dealership is beautiful and spacious. Great inventory. Clear, linear sales process. Smooth and quick transaction.Van, thank you for taking the time to write us a great review! I am thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, Curtis Tucker, General Manager, 727-815-9611
Nice customer area, but needs work coordinating online appointments
by ButterflyLady68 on 11/02/2023The waiting area is very nice and you have a nice assortment of amenities. But they need work on coordinating online appointments with their main computers. On my recent visit, I booked my appointment online, but when I arrived, they could… not find it, even though I received a text confirming it. I was disappointed that they didn't ask me if I had any other concerns for them to address, which I did and as a result the other issues were not addressed.Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience. Sincerely, Kenan Smiley Service Manager
Best ever
by Richard B Gibbons on 11/02/2023Staff low pressure and helpful. Was best car buying experience I have ever had.Thank you so much for taking the time to share your feedback with us, Richard! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Curtis Tucker, General Manager, 727-815-9611
Love my new Niro
by Kathy Hutto on 09/22/2023This was the best auto buying experience I’ve ever had. No pressure to buy, quick purchase, and very friendly employees!Kathy, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that our team provided you the best dealer experience ever! Thank you so much. If you have any further needs, do not hesitate to come back to see us. Sincerely, Curtis Tucker, General Manager, 727-815-9611
Bill Sizemore is the Man at Kia!
by Mary Jo and Herman Brames on 08/06/2023Bill Sizemore was an excellent salesperson!! He was down to earth, easy to talk to, treated us like family, and we will definitely go back to Bill if we buy another Kia.Mary Jo and Herman, hello, and thank you for this fantastic review! Family is just what you are and I am very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. I look forward to the opportunity to work with you in the future! Sincerely, Curtis Tucker, General Manager, 727-815-9611
Low pressure sales
by Jess M on 07/28/2023Low pressure sales, loved Robert Kim our sales person. Very knowledgeable. Appreciated that we could put a no risk deposit on an incoming car, that means a lot.Jess, we sincerely appreciate your feedback. Each employee is a valued member of the Ken Ganley Kia New Port Richey team and we all strive to provide excellent service! We look forward to seeing you again in the future. Thanks again! Sincerely, Curtis Tucker, General Manager, 727-815-9611
“Friendly” Ganley
by Kevin on 07/24/2023Don, at the service desk, was attentive, professional and personable. Kept me informed on progress and was spot on with recommendations. Excellent facility with customer comfort a priority.To say thank you is not enough, Kevin! We are thrilled to read your kind words about our employees, facility and overall experience with us. Please stop by Ken Ganley Kia New Port Richey again! Sincerely, Donnie Pelkey Service Manager dpelkey@ganleyauto.com
Stress Free Environment
by Pier B on 07/21/2023My wife and I had a great experience with Kia. Best part was the no sales pressure approach. If so, my wife and I would have walked away and purchased the Mitsubishi Outlander that was waiting for us to sign. For that reason we came back… and purchased the vehicle. Had a great experience with Brandon, Carl, and Skye. Looking forward to buying more cars at Ken Ganley in the future.Thank you so much for sharing your positive experience with us, Pier! We are thrilled to hear that you had a great time at our business. Your kind words mean the world to us, and we can't wait to see you again. Sincerely, Curtis Tucker, General Manager, 727-815-9611
so good I bought TWO!
by Andrea W on 05/22/2023I got a great number$ for my trade-in.We appreciate you for letting others know about your experience, Andrea! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Great Buying Experience
by denmarfl on 05/20/2023Excellent Buying experience; quick, easy....no issues...just a New Lease and out the Door with a new car. All personnel that I came in contact with were great, next car I will definitely return to Ken Ganley Kia New Port Richey....Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Don Mullis, General Manager, c: 252-503-8299; w: 727-815-9611
Trustworthy
by Sue Hardy on 05/14/2023Best experience we have had at any car dealership. The information we were given on the phone was never changed. And the sales manager addressed a minor problem in the most helpful manor we could have asked for. This was a long way from… our home...but we would definitely do business here again.Thank you so much for your feedback, Sue. We greatly appreciate the opportunity to work with you and earn your business. I will be sure to share your feedback with our team. Please let us know if we can ever help you in the future. Sincerely, The team at Ken Ganley Kia New Port Richey
New name but same great service.
by Heidi on 05/05/2023No pressure. I just leased my 4th Kia here. Thank you Bill S for all your help.Thanks for your outstanding review, Heidi! I'm very happy to hear that Bill was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The team at Ken Ganley Kia New Port Richey
Songbirdcb, thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Ken Ganley Kia New Port Richey! If there is anything else we can do for you, please feel free to give us a call. Sincerely, Shawn Visconte svisconte@ganleyauto.com
by Ken Ganley Kia New Port Richey on 02/21/2024