Germain Lincoln
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Customer Reviews of Germain Lincoln
Review type:
Germain Lincoln Naples
by Tonya J on 04/02/2025
Second purchase over 3yrs Pietro and Steven were both extremely professional,highly knowledgeable and easy to work with. From the moment of arrival I was pleasantly greeted by Barbara who is warm and welcoming.
Highly recommend this dealer… and associates.
47 reviews
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Amazing service
by TJ on 04/12/2025Austin was extremely professional and courteous.TJ, thank you for sharing a positive review of Germain Lincoln of Naples!
Germain Lincoln Naples
by Tonya J on 04/02/2025Second purchase over 3yrs Pietro and Steven were both extremely professional,highly knowledgeable and easy to work with. From the moment of arrival I was pleasantly greeted by Barbara who is warm and welcoming. Highly recommend this dealer… and associates.Tonya, thank you for your continued trust in Germain Lincoln of Naples! We're delighted to hear that Pietro, Steven, and Barbara made your experience exceptional. We appreciate the recommendation and look forward to serving you again in the future!
Service consultants are the best!
by Excellent Service on 05/10/2020We love the quality of service we get from Germain Lexus. Our service consultant , Danny Rusinik is the reason we keep coming back to purchase our vehicles there. He is knowledgeable, honest and we know we are getting the best care for our… vehicles when we walk in.Buying a used car
by buying a used car on 04/22/2020My wife and I recently had a very pleasant and professional experience with John Stone. We purchased a certified used Lincoln. Because of the staff cut back John was multitasking and handled our transaction in a very satisfactory way.Great Service
by Bob on 02/22/2020Everyone I have dealt with at Germain Lincoln has been professional, courteous, and helpful. Cheryl Rehkopf assisted me with my last service appointment and is an outstanding employee.my service experience
by 2016 lincoln mkz on 02/06/2020I always have a pleasant time there and Justin yoeger is a fine service manager and makes sure my car is repaired correctly the first time. He always keeps me apprised of the progress.Great Experience
by Germain Lincoln Service on 02/04/2020I recently had my MKC serviced at Germain Lincoln in Naples, FL. My service manager Justin Yoerger was extremely helpful and exceeded my expectations. I could not be any happier with the great experience I had with Justin and Germain… Lincoln. Thanks again Justin!Quiet excellence
by Jim on 12/31/2019updated 01/06/2020I took my MKZ in for the airbag recall. The dealership is beautiful. Very clean, calm and quiet. Well thought out from the minute you pull onto the lot. A wonderful host has high quality coffee,treats and more to hel you with your wait.… My service agent Cheryl R from Toledo. Ohio was perfect. Not only was the air bag replaced I had 2 Michelin Energy Saver tires replaced at a fantastic price. No need to price shop. This dealer has already done that for you. If you want a smooth clean well tuned dealership this is the place.Excellent service at Germain Lincoln
by Tim Maliszewski on 12/07/2019My recent service at Germain Lincoln was an excellent experience. Mark Hill was professional and everything was completed on time and fairly priced. I will continue to use Germain Lincoln for all my future needsReview of service
by Tom Usher on 11/08/2019Very professional. Met every expectation. My service rep was Cheryl Rehkopf. Very good.Always Excellent Service
by Lyniece on 04/13/2019Mark was excellent. Brought 2017 Lincoln MKC with a screw in the tire. Replaced the tire. There was a minor miscommunication, but Mark handled it very well and didn't charge me for the oil change for my inconvenience.Best service staff
by Marie on 04/02/2019Scott Moessnet is absolutely the best! I have had my cars serviced here for many year and I have no plans of changing! You will not be disappointed!Service
by RobertGerlick on 03/12/2019updated 03/19/2019I was most welcomed by Cherie Rehkopf who quickly understood my request. She easily understood my situation and proceeded to comply with my request. I was very impressed by her professionalism and competence.Germain Lincoln is All Around Best Dealership
by Robbin on 12/28/2018The entire team at Germain Lincoln is the best! They are very professional and efficient when scheduling service. Scott Moessner does a great job along with the entire service team including Justin and Joe. I highly recommend a visit to… Germain Lincoln for anyone shopping for a new car this year.Germain Lincoln
by JAGambino on 11/13/2018Cheryl Rehkopf and her service team are very professional and run an excellent service department. Their outstanding customer focus is a model for others. Regards, James Gambino5 Star Experience!!! Ask for David Kern
by Jilliane on 09/26/2018From the moment when you first walk in this dealership it is a 5 Star ⭐️⭐️⭐️⭐️⭐️ Experience- if it werent for the vehicles you may mistake the Greetings Hello Madam,… Welcome to our dealership may I offer you a coffee perhaps? And the Sales/Service gentleman David Kern - OUTSTANDING - from that of The Plaza Hotel in NY city! And I had the retiree plan from Ford - mine was a straight forward deal here - But they Treated me like I was a VIP! Cant say enough about Mr.David Kern - his authenticity reminds you of the good ole days. Lovely man, Glad I made the 2 hour drive - like my friend said - Its worth it!Germain Lincoln is the best
by Fazionaples on 09/26/2018Cheryl Rehkopf Is such an asset to the company along with gm Leslie and all the way down!! Just the best dealership around by far!!! Thank you all so muchGermain Lincoln Highly Recommended
by RobbinCook on 11/28/2017I just leased the 2017 Lincoln MKC from Germain Lincoln and am very pleased with the entire experience. This is my third Lincoln and my loyalty is in large part due to those who work at this dealership. I would like to thank Leslie Sass,… the General Manager, who is responsible for building a great team of amazing sales and service professionals. Also, a special thank you to Jim Barbarotta, Sales Manager and Yves Remillard, Leasing Consultant. They were both very helpful and professional. Thank you everyone for making this a pleasant experience.I highly recommend this dealership! Best regards, Robbin CookA pleasure to deal with Germaine Lincoln
by Ilovelincoln on 10/01/2017With only 30 minutes until closing time, Justin Yoerger made sure that my flat tire was taken care of. He sold me a new tire for under the going price and completed the remount flawlessly. Terrific service!Germaine always great
by MichelleB on 08/22/2017John Stone & everyone at Germaine provide friendly & dependable care. Justin in the service dept is super.THANK YOU, JUSTIN, FOR OUTSTANDING SERVICE
by ESTENTER on 08/03/2017Do you dread having your car serviced? Dread no more if you take your car to Germain Lincoln. First you pull right up to the door and are greeted by this young man in dark pants & a white shirt & tie, looking more like a banker than a… parts person. He greets you by name, tells you what can be expected and then ushers you into a spotless dealership with comfortable seating and a very friendly nicely dressed employee offering you a variety of soft drinks and snacks. Very soon after that, another nicely dressed young man from Enterprise Car Rental greets you and explains the terms of the rental and takes you out to a sparkling clean almost new auto. And then remarkably, less than 24 hours later, you get a car that your car is fixed and ready to be picked up. When you cannot offer a single suggestion on how your experience could have been improved, you know you have had the best service experience of your life. Thanks again, Justin and the rest of the outstanding employees at Germain & Enterprise!!!!!
Lincoln Corsair
Lincoln Aviator
Lincoln Nautilus
About our dealership
Tonya, thank you for your continued trust in Germain Lincoln of Naples! We're delighted to hear that Pietro, Steven, and Barbara made your experience exceptional. We appreciate the recommendation and look forward to serving you again in the future!
by Germain Lincoln of Naples on 04/02/2025