Germain Honda of Naples
Customer Reviews of Germain Honda of Naples
Review type:
SW Florida Honda Dealer
by TC on 06/11/2025Seref Denizeri was my Salesman at Germain Honda Of Naples and he made purchasing 2 vehicles at this Dealership the most pleasant experience. His professionalism and knowledge was truly appreciated. My husband & I love our new vehicles.Jorge Lorenzana Review
by John Lara on 05/30/2025Jorge Lorenzana provided excellent customer service was very knowledgeable regarding Hondas and was extremely professional through out the process. He made buying my new car a painless process and I look forward to working with him again… in the future.Congratulations on your new car! We are so appreciative of the opportunity to work with you, and we are glad that Jorge provided you with 5-star service and made your experience with us an all-around success. It is our pleasure to assist you in any way possible. Thank you and safe travels! Best Regards, James Koser General Manager
STARS
by Dick on 05/03/2025Germain Honda is a first class dealership up to date in every way and customer friendly. I like the fact that they give me a 10% discount and a car wash with every service. I recommend Brandon McAvoy and his associate Anthony in the sales… department.It is an honor to have you as part of our Germain family. We are thrilled you had another extraordinary experience with our team. Thank you for sharing. Best Regards, James Koser General Manager
No hassle car buying experience.
by PRD on 04/07/2025Steve Zaremba was our salesperson. He was respectful of our time. He worked with us to get us the best deal. He was responsive to all our questions and concerns.Thank you! It's great to hear that your car-buying experience was so pleasant and efficient, and that you got a great deal on your new car. We appreciate your business and hope to work with you again. Best Regards, James Koser General Manager
Great Service at Germain Honda in Naples, FL
by Frank M on 03/19/2025I had my Honda Accord in for its annual service at Germain Honda in Naples, FL last week. Outstanding service and customer treatment is always the focus at Germain. Michael Lovejoy was my Service Advisor, and he was awesome. Michael was… friendly & courteous, kept me informed along the way and made sure the work on my car was completed expeditiously. I highly recommend Michael Lovejoy and Germain Honda.Thanks for sharing positive feedback on Michael. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, James Koser General Manager
Julian Pro
by James on 03/11/2025This dealership operates in a professional and courteous manner. It will do everything to accommodate a potential customer and that customer will be treated in a respectful, proper way.It's important to all of us that every customer receives only the best in customer care. We all look forward to continuing to provide you with the quality and respectful service you deserve as a valued customer. Best Regards, James Koser General Manager
Great service!
by Andrea on 02/13/2025I dreaded going to buy a car because it can take hours and you deal with so many people. However, I had a great experience here. I only dealt with one sales person, Luis Ramirez and he was excellent! He helped me to get a new car that I… loved .Thank you for leaving Luis this wonderful review! He will be honored to hear of your very kind words and to know how confident you are in his efforts! We wish you safe travels. Please do not hesitate to let us know how he and the team may serve you again! Best Regards, James Koser General Manager
2025 pilot
by Torpey on 02/05/2025"I recently had the pleasure of working with Ryan Shirk at Germain Honda, and I must say, the experience was nothing short of exceptional. From the moment I walked into the showroom, Ryan Shrik made me feel welcomed and valued. His… knowledge was impressive; he didn't just know the specs, but they also understood how each feature would fit into my lifestyle. He listened intently to what I was looking for in a car, and instead of pushing for a sale, he genuinely wanted to find the best fit for me. What really stood out was his transparency. There were no hidden fees or last-minute surprises; everything was explained clearly, from the car's history to the financing options. Ryan Shirk was extremely patient, never making me feel rushed. His follow-up after the sale was equally commendable. He checked in to ensure I was satisfied with my purchase and offered assistance for anything I might need post-sale, which is a rarity these days. In a world where customer service often feels like an afterthought, Ryan Shirk at Germain Honda goes above and beyond, making the car buying process enjoyable and stress-free. If you're in the market for a new vehicle, I highly recommend visiting them. You won't just drive away with a car; you'll leave with a positive experience and a sense of trust in the dealership."Can't thank you enough for honoring us with this fantastic feedback on Ryan and your buying experience! Thank you for taking a moment to explain how satisfied you were with all the care and attention Ryan provided in order for you to get the exact vehicle you wanted. We wish you all the best in your upcoming travels! Best Regards, James Koser General Manager
Brandon and Luis!
by Gage Caryl on 12/03/2024Brandon and Luis - Ask for them. They know their stuff and are very transparent with everything. They will take care of you!Hearing that you had a stellar experience is the best thing we could hope for! Your recommendation means a lot to us. We look forward to serving you for many years to come! Best Regards, James Koser General Manager
A really good experience.
by Jim D on 10/30/2024A very professional and personable sales team. I will be back.Thank you for choosing Germain. We look forward to serving you again. Best Regards, James Koser General Manager
My almost new hybrid cr-v
by Sharon H on 09/17/2024I finally found the SUV that I wanted at a price that I feel was fair. Amel Sanchez was very helpful and knowledgeable. The paperwork was seamless considering all the moving parts, and was finished in a couple of hours. I also felt… confident that if there were any issues down the road that they would be taken care of professionally.Thank you! It's great to hear that your car buying experience was so pleasant and efficient and that you got a fair deal on your new car. Our team is always here to support you. We appreciate your business and hope to work with you again. Best Regards, James Koser General Manager
Germain Honda Naples
by Roy B on 07/31/2024I am totally impressed with Germain Honda of Naples and Mr Soren Oliva who was my salesperson. Their service was outstanding, the very best I've ever experienced from a dealership. I will add, the went above and beyond to ensure that my… experience was the very best, and actually he exceeded what I expected. Thank you Soren OlivaThank you! We're glad Soren made sure you had a great car-buying experience, and that he went above and beyond to help. We appreciate your recommendation and hope to work with you again. Best Regards, James Koser General Manager
Walked in with one car and left the dealership with two
by ccirrone on 07/26/2024We visited Germain Honda due to our lease ending just to see what was available and what the current deals would offer. We ended up leasing two Hondas from Valentino Leon. The deal on the Honda Accord was so good that my son also decided to… lease a Honda Civic. Valentino and the entire team made the experience exceptional. From the moment we walked in, Valentino, Jose, and Audrey were super professional, extremely courteous, and attentive to our needs. Valentino made sure we understood all our options and worked diligently to get us the best deals. Jose was incredibly helpful with the paperwork, making the process seamless and quick. Audrey ensured that we were comfortable and well-informed throughout the entire process. We are thrilled with our new Honda Accord and Honda Civic. The features and performance of both cars have exceeded our expectations. We can't thank Valentino and the team enough for their outstanding service and dedication to making this a great experience. If you're in the market for a new car, we highly recommend Germain Honda and their fantastic team. Thank you, Valentino, Jose, and Audrey, for everything!Thanks for stopping by to share positive feedback on our team! It's very important to us that each client is treated to an individually attentive buying experience where all of their needs and wants are addressed and anticipated. We are delighted we gave you such an experience. Your complete satisfaction is why we're here. Please let us know if there is anything we can ever help you with. Thank you for choosing Germain Honda! Best Regards, James Koser General Manager
Accident means new car
by Paul Beck on 07/18/2024I was shopping for a new car as a result of my car being totaled in an accident. I was not looking forward to the shopping experience since in the past is was always painful. However, I was pleasantly surprise with my interaction with… Anton Rybalka at Germaine Honda. No pressure, just lots of helpful information and guidance. Definitely recommend doing business with Anton.Paul, We are sorry about your accident and are thankful you are okay. Buying a vehicle is a big deal and we are very excited to see everything went well. Thank you for the kind words about Anton and our team. We appreciate your kind recommendation and business. Best Regards, James Koser General Manager
Fantastic Salesman in Seref!
by Kara Jean on 05/29/2024I’ve bought 2 Hondas in the last few years at Germaine. My salesman, Seref Denizeri, is great. He’s knowledgeable, always available and takes the time to explain everything; and so very kind. Anthony in finance is awesome too.Thank you for leaving Seref and Anthony this positive review! We are pleased that they took great care of you throughout your visit! If there is anything more that they or the team may help you with, please don't hesitate to give us a call. We wish you the safest of travels! Best Regards, James Koser General Manager
Total Satisfaction
by Frank on 03/26/2024They have always been trustworthy and provide complete satisfactory service. Jeanne Smith, Sales Rep negotiated with Manager and me to my satisfaction.Frank, your continued business and trust in our team mean so much to us all and we are very excited to see everything went well. Thank you for the kind words about Jeanne. We look forward to seeing you again soon. Best Regards, James Koser General Manager
Great Service
by LJ on 02/18/2024Jesus was awesome no pressure showed us what we wanted and was very professional.We are happy to know your visit met your expectations. Please let us know if you need anything further. Best Regards, James Koser General Manager
Surprised
by Mike B on 02/01/2024We went into Germain Honda just to see what a new CRV looks like compared to my 2021 CRV. I had several payments left on my lease. We were met with Patricia Rodriguez from sales. I had a lot of questions and caveats. Patricia remained calm… throughout the process and she said a deal can be made. We then met with Mona Janic, business manager, who walked us through all the figures. We ,of course, had a back and forth and we actually came up with a lease deal to our liking. Mona learned that I like to cross the t’s and dot the i’s on every form and when there was a minor discrepancy it was immediately handled. Patricia has always been there to answer my questions and there usually are many. I am happy it’s Germain’s staff and the CRV that I leased..Thank you for your terrific review of Patricia and Mona! Nothing means more to us than your satisfaction, so we're thrilled they did everything they could to make sure your transaction was seamless and found the perfect vehicle that met your needs. Congratulations! Best wishes for amazing travels in your new Honda! Best Regards, James Koser General Manager
Awesome job!
by Peter Marascio on 01/19/2024Brandon my sales advisor was great! He advised me of the process and kept me posted about the timing of the completion of my service. Thanks Again Brandon!We are happy to know Brandon took great care of you during your recent visit with us here at Germain Honda of Naples. Please let us know if you need anything further. Best Regards, James Koser General Manager
FRIENDLY & PROFESSIONAL EXPERIENCE
by MICHELLE BARBEE on 01/05/2024Morgan Savage my sales person was easy to connect with. Morgan made the buying experience easy, fast and made sure i was well taken care of. i appreciate the clean , friendly, and welcoming environment. The sales manager Melvin was funny… and willing to negotiate. Very personable. Mona with the finance department was so kind, patient and efficient. She was wonderful with explaining everything to me. ive been to several dealerships shopping , Morgan Savage and his team make you feel valued and appreciated at germain honda naples. Great buying experience with Morgan, he will go the extra mile for youOur team works hard to ensure your complete satisfaction. We thank you for taking the time to share your experience and leave us this kind review. Best Regards, James Koser General Manager
Good car buying experience
by Mike on 05/05/2023Morgan Savage was great to work with throughout the buying process. He was respectful, thorough, very personable and not pushy which I appreciated.Thank you for taking the time to share your 5-star experience with Morgan, It's wonderful to hear that you had a positive buying experience with Morgan and our sales team! Best Regards, Don Nelson General Manager
Thank you for sharing. Seref is truly a wonderful representation of Germain. We are thrilled you had a great experience with him. Thank you for choosing Germain, and congratulations on your new vehicle. Best Regards, James Koser General Manager
by Germain Honda of Naples on 06/17/2025