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Customer Reviews of DeVoe Buick GMC of Naples

Review type:

Overall rating

5.0
5 out of 5 stars

(4 reviews)


Customer recommendations:

Yes (4)|No (0)

Knowledgeable & Helpful

5 out of 5 starsby Pkelton on 02/23/2024

Had a wonderful experience with our salesman. Adam Sandy. He understood what I was looking for and explained the options. He worked with us to incorporate discounts and my trade in. A great experience .
  • Thank you for sharing your wonderful experience with us! We're delighted to hear that Adam Sandy provided you with exceptional service. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

    by Monica Stuart on 02/27/2024

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The following reviews are more than two years old. They are not included in the overall rating.
43 reviews
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  • Excellent Customer Service

    5 out of 5 starsby Jo on 08/04/2019

    I was so impressed with the excellent customer service I received ! Each and every staff member is knowledgeable, friendly and helpful . They are honest and fair when purchasing a vehicle, No pressure, they showed be several different vehicles and are very educated. I will never go anywhere else when purchasing a vehicle ! Devoe is top notch and best all around.
    • We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by DeVoe Buick GMC on 08/08/2019

  • Another Seamless Experience

    5 out of 5 starsby JBecker10 on 07/10/2019

    This is the 4th vehicle that I have purchased from Devoe. As in the past, the experience was spot on and timely. A big thanks to David Parker and Matt Colla for the professionalisms and courtesy to get me in and out as quickly as possible. If time is important to you, go see Dave and his team.
    • It is great to hear everything was done quickly and to your satisfaction! We're happy you found our staff to be so supportive during your experience here at DeVoe Buick GMC.

      by DeVoe Buick GMC on 07/12/2019

  • PERFECT SALES EXPERIENCE

    5 out of 5 starsby STEVE on 05/07/2019

    This is my second experience buying an automobile from DeVoe. My first experience was flawless, but my second and recent purchase was even better. I am a discriminating auto buyer, who checks out every competitive auto, brands and dealership before I make a decision. My choice of the Buick Envision was actually made simple by Rex, my salesman, and the associated staff. It has to be the right auto for your needs, but an experience that instills confidence in your relationship with the dealership. I am a truly happy and satisfied customer, who has already recommended Rex and DeVoe GMC & BUICK to friends and family.
    • We're pleased to know we have been able to exceed your expectations and really help you out! Thank you again for choosing DeVoe Buick GMC and we hope to see you again.

      by DeVoe Buick GMC on 05/14/2019

  • Happy car buying

    5 out of 5 starsby jangaf1234 on 05/05/2019

    My experience with DeVoe Buick was outstanding. My sales rep, Justin, was everything I would want when purchasing a car. He was extremely helpful in all aspects of the purchase. Everything was handled professionally and courteously.
    • Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

      by CustomerRelat on 05/08/2019

  • We love our new vehicle

    5 out of 5 starsby Melissa22 on 04/19/2019

    Our purchase of our new Acadia with DeVoe was so smooth and fast. We love our new ride and would recommend DeVoe GMC to everyone looking for a new vehicle
    • Congratulations on your new vehicle! We sincerely value your business and look forward to your next visit!

      by CustomerRelat on 04/25/2019

  • Very Pleasant Experience

    5 out of 5 starsby Vance on 03/25/2019

    Truly enjoyed the purchase of my new vehicle. Rick DeVoe, Gary Minor and the rest of the team were very professional. Perhaps, the best car purchase I've ever experienced.
    • Vance, we're happy to hear you had such a positive experience with our team! Thank you Vance; we're always happy to help!

      by CustomerRelat on 04/12/2019

  • Super Service

    5 out of 5 starsby Ron on 03/15/2019
    updated 03/22/2019

    Prompt and pleasant.
  • Reliable and Professional as Usual

    5 out of 5 starsby DDB on 03/12/2019
    updated 03/19/2019

    As usual the service was complete, professional, and hassle free.
    • Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at DeVoe Buick GMC.

      by CustomerRelat on 04/17/2019

  • Super Service

    5 out of 5 starsby Ron on 03/15/2019

    Prompt and pleasant.
    • We're glad everything was completed quickly and to your satisfaction! Thanks for taking the time to leave a review.

      by CustomerRelat on 04/17/2019

  • Always awesome!!!

    5 out of 5 starsby Arleth on 02/17/2019
    updated 02/27/2019

    Entire team always makes my service excellent!! David is wonderful!! Very clear when explaining the issues found!! Always great experience!
    • We're glad to hear you found our staff so knowledgeable and helpful! We are always happy to get you back on the road!

      by CustomerRelat on 02/28/2019

  • Always awesome!!!

    5 out of 5 starsby Arleth on 02/17/2019

    Entire team always makes my service excellent!! David is wonderful!! Very clear when explaining the issues found!! Always great experience!
  • Satisfied customer

    5 out of 5 starsby pam on 02/11/2019

    Purchased our second car from DeVoe Buick. Our experience with Mike K once again was exceptional. The only thing that could have gone better was getting the proper paperwork for registering our vehicle in Ohio in a more timely manner.
  • Satisfied again

    5 out of 5 starsby Debbie on 01/23/2019

    Always treated with respect and I feel confident in the work being done.
  • Battery

    5 out of 5 starsby Battery on 01/08/2019
    updated 01/15/2019

    We unexpectedly needed a battery immediately and DeVoe had us out in less than an hour.
    • We're pleased to see we have been able to exceed your expectations and really help you out, Battery! Let us know if anything else comes up.

      by CustomerRelat on 01/22/2019

  • Battery Change

    5 out of 5 starsby Roy on 01/01/2019

    Greg got my battery replaced ASAP
    • It is great to hear everything was done quickly and to your satisfaction, Roy! We're always here with the same great team if anything else comes up.

      by CustomerRelat on 01/22/2019

  • Warantee Repair

    5 out of 5 starsby Hugmuller on 10/12/2018

    Great response. Communication was excellent. Timely repair. Loaner vehicle was not available, however repairs completed in 24 hours.
  • Great service

    5 out of 5 starsby Huntress on 09/16/2018

    Great service. No problems with getting appts or speaking with my service rep. Ron.
  • Easy lease experience

    5 out of 5 starsby Bhlangdon on 09/09/2018

    Matt always makes any car lease or purchase an easy and pleasant experience. He responds to emails quickly and does everything he can to make his customers happy.
  • DeVoe Buick GMC is the best!

    5 out of 5 starsby americk on 06/15/2018

    This dealership is nice, clean and stocked with a staff that knows their stuff! Outstanding service - always fun to work with Mike K.!
  • License plate bracket

    4 out of 5 starsby georgedanz on 06/18/2018

    I purchased a 2018 Acadia a few weeks ago. It didn't come with a front license plate bracket. Service put one on for $69.99. I thought that was outrages. $29.97 for a plastic bracket. $29.95 labor to drill 2 holes and screw the bracket on. $1.19 freight. $2.03 disposal fee (Probably to throw away the bag that the bracket came in). $2.99 shop supplies (probably use of the drill and screw driver). Anyway it did not make my day. George Danz [contact info removed]
  • The Pleasure of a DeVoe Deal

    5 out of 5 starsby 2BuickOwners on 06/07/2018

    The purchase of our new Buick Enclave Avenir was an easy, courteous and detailed experience. We really appreciate the time spent by Matt Colla to fill us in on the new additions to our 2018 Enclave, which is a real change from the 2012 Enclave we were changing from. We also want to tell you how courteous each and every person we encountered were, from the moment we spoke on the telephone to the time we drove away from your dealership with our new DeVoe Buick. Rarely does that occur in a business you deal with, and it shows that your company is one that works together as a family, one that we will be happy to return to again. Thank you for a great experience, Robert & Barbara Courson
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