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Customer Reviews of AutoNation Nissan Miami

Review type:

Overall rating

4.8
4.83 out of 5 stars

(24 reviews)


Customer recommendations:

Yes (23)|No (1)

Excellence

5 out of 5 starsby Ileana T on 01/18/2025

If you want a serios person Luis De Los Santos is you sales person. I have Leases car for years and I not have any complaints. He is the best and also Jovanny the finance guy.
  • Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

    by EDUARDO SOCIAS on 01/21/2025

  • Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

    by Sandy Karon on 01/22/2025

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The following reviews are more than two years old. They are not included in the overall rating.
95 reviews
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  • Great dealer, even better sales rep: Carolina

    5 out of 5 starsby mache on 06/18/2014

    Carolina was amazing! she patiently showed us each model and vehicle we wanted to see. She went out of her way to find what we wanted :) thank you!!
  • Excellent Treatment!!!

    5 out of 5 starsby rlara51 on 01/07/2014
    updated 08/03/2025

    On December 31st we dropped by to look at cars. My wife fell in love with a black 2013 Armada. Rene I., the sales rep, turned the purchase process into a very positive experience. Kudos to Ronny V. in the finance department.
  • always a great experience!

    5 out of 5 starsby MB77 on 08/30/2013
    updated 08/03/2025

    I highly recommend Nissan Miami! This is my second lease from this dealership, for good reasons: 1. excellent sales person and sales experinece - Hector C. is the best. No car salesman baloney, just works to get you the car and the deal you want. The fiance experience has also always been fabulous -- friendly and seamless. Bravo! 2. great service - I have always had good, fast and friendly service there.
  • Amazing service and attention

    5 out of 5 starsby Jennybh29 on 04/30/2014
    updated 08/03/2025

    My husband and I have previously purchased from this dealer and had a great experience. However, this time around I had the pleasure of working again with Hector our salesman and David the GM. Words can not express how happy we are with our new Pathfinder and with the overall attention we received from everyone at the dealer. I want to thank David, Hector and Johnny for all there help and most importantly patients! We will from now on only purchase vehicles at AutoNation Nissan Miami (calle ocho). So if you want great service, attention to detail and the best prices go see Hector!
  • Great Service

    5 out of 5 starsby JorgeRod on 09/14/2013
    updated 08/03/2025

    I went with an advertised ad from their website with big discount and they honored the price.
  • Great service

    5 out of 5 starsby emc17 on 07/03/2013
    updated 08/03/2025

    Everything was done via email. Very professional. Just had to go to the dealer, sign the papers and drive. Time saver!
  • Great sales service!

    5 out of 5 starsby DiegoLucero on 04/24/2014
    updated 08/03/2025

    My wife and I were shopping for a second car and we couldn't find a car that totally pleases us, once we started talking to Luis D from AutoNation Nissan Miami we finally got closer to our goals and now we are the proud owners of an amazing Nissan Altima with all the features we wanted and the price that we were looking for since it is our second car, the budget was very limited but thanks to them and Luis specially, they made it happen. The whole process was also really fast, we went there late in the afternoon and after just a couple of hours we were driving our new baby! Thank you Luis D! and thank you AutoNation Nissan Miami
  • Five Stars Experience!

    5 out of 5 starsby Armadas on 02/25/2014
    updated 08/03/2025

    This dealership is the place to solve your car needs. Everybody involves in the trasaction tries to work with you to reach a deal. Diomil A., our sells person, is excellent! He conducts himself professionaly and does whatever it takes to accomodate your needs and likes. This is the second Nissan Armada lease he helped us with. If you are looking for a Nissan go to this dealership and ask for Diomil.
  • great!!!!

    5 out of 5 starsby jdm1302 on 03/27/2013
    updated 08/03/2025

    Thank you so much for making my purchase a great experience!!! Everything went great and I got a great deal!!!
  • Buying a New Nissan Rogue a Breeze

    5 out of 5 starsby eddieaur on 03/21/2013
    updated 08/03/2025

    Worked with dealer through the internet and found it efficient, quick, cordial and the most pleasant buying experience I have ever had. The dealer contacted me with 24 hours of my e-mail stating my intentions to buy and had a bottomline quote within minutes. The number was fair, very much in my budget and a win-win for both of us. We made up our minds to buy the Rogue on Friday morning, made an appointment to meet at 5:00 PM and drove away in the new vehicle at 7:30 PM! We coundn't have been happier with the service we received from Mr. C. (Sales) and Mr. C. (Finance). The information they gave us was accurate and honest and cleared away any reservations we may have had about buying this car. The showroom was immaculate and we enjoyed looking over the vast array of cars as we waited to sign all the pertinent documents. Definitely a dealer you should see if you are in the market for a Nissan in Miami. Thanks for your help, you have made a customer for life. Ed & Cindy
  • Excellent Service

    5 out of 5 starsby meo85 on 09/24/2013
    updated 08/03/2025

    I had an amazing experience. Great prices and great service.
  • sales person

    5 out of 5 starsby lou79 on 03/26/2014
    updated 08/03/2025

    Alain N. in sales is an excellent sales person took the time and did everything possible for me to be able to buy the Altima I wanted. Answered all my questions and phone calls. In the service Dept. Manny R. OLM was just as helpful, Both highly efficient and customer service oriented employees.
  • Negotiated price on line

    4 out of 5 starsby didier1 on 03/22/2013
    updated 08/03/2025

    I negotiated the price on line and then by phone, walked in, gave keys to salesman of my trade in, 30 minutes later he came back, the numbers were right and 30 minutes later I was in the finance manager's office. So far so good until the finance manager "Ronnie" looked upset when I refused to buy his extended warranty program. Oh well, can't win them all.
  • Best thus far in car purchasing for me...

    5 out of 5 starsby BSomonte79 on 07/02/2013
    updated 08/03/2025

    I have been buying cars for myself for the past 14 years and I have to say, this was the best one so far. I started the process online, inquiring about a Nissan Altima SV. From that inquiry started the negotiation process. I advised them I was coming with a trade-in, my own financing and additional money down, so I was looking for the best possible deal on the car. I have to say they gave me what I wanted on the trade-in, they found me a better financing deal than I located on my own and the customer service throughout the buying process was wonderful. When I arrived at the dealer for my appointment, my paperwork was already there, and ready for final processing to sign, all I needed to do, was pick the car I wanted. At the time of signing, the finance manager ever found me a slightly lower rate, than the one they had already found for me, so I honestly can't complain. I got what I wanted, the way I wanted and there was no time wasting or haggling involved. I highly recommend them.
    • Hello and thank you for this honest feedback. We're glad you had a positive experience at our dealership. Happy motoring!

      by autonation on 07/06/2013

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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi