Brickell Buick & GMC

by Sue Alvarez on 08/28/2023

Excellent experience. Everyone was extremely courteous, very knowledgeable and a definite asset to organization.

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by Disappointed on 07/15/2023

The dealership advertised a 2023 GMC Yukon XL Denali Ultimate VIN 1GKS2KKL4PR293837. The vehicle is listed with 1,579 miles. They listed every option in the description to include all of the options and dealer-installed options that appear on the window sticker for this VIN. I negotiated a purchase price of $XX with the New Car Sale Manager, Miguel DeLeon. Come to find out, they never installed most of the dealer-installed options that appear in their description at all, to the tune of $3,550 worth of missing items. When I brought this to Miguel's attention, he said, "Sorry pal, this vehicle is as-is." I said, "Miguel, you can't advertise this vehicle using a window sticker and description that includes all of these items, let me negotiate a price with you based on that information, then tell me that that's too bad for me, the vehicle is sold as-is. That's beyond deceptive." He said, "That vehicle is sold as-is." This is a classic bait and switch - any reputable business would either install the items the customer thought they were buying, or renegotiate the price based on the $3,550 worth of missing parts.

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by la_flakii on 06/06/2015

I had the choice of either Williamson or Brickell when I wanted to get my Regal and took the time to go to both places. Honestly, there is no comparison I got the same price in both dealers but the attention to detail and customer service at Brickell Buick and GMC was astounding they got my deal done within 2 hours! Very friendly staff, kind salesman that wasn't pushy and a manager that went above and beyond to provide me the price I needed to be within my budget.

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by mcarcas on 12/11/2014

Purchased a new 2015 GMC Terrain SLT-1 from Brickell Motors. Overall very satisfied with the whole process. Very courteous and professional staff.

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