Bomnin Chevrolet West Kendall
Customer Reviews of Bomnin Chevrolet West Kendall
Review type:
Excellent service and professionalism
Needs better service
by Josh S. on 03/19/2025Made an appointment for an oil change and got there at the time and they were short of staff so they didn’t honor appointments they did first come first serve. Asked to see if they can top off coolant and the technician did just that and… didn’t put the cap back on to the reservoir. Went back later to check to see if it was done and notice the lid still off and hanging on a rubber hose. They also have free complimentary automatic wash after service and that wasn’t done. we had never had to ask for it until this time.Josh, thank you for taking the time to leave us your honest feedback. Would you please send us your preferred contact information so we can have a member of our management team reach out to you. Sincerely, Bomnin Customer Support Team. customerservice@bomnin.com
Excellent service and professionalism
by Bernardo on 02/20/2025Excellent service from David Valdes at Bomnin Chevrolet West Kendall. We tested the electric cars, the Chevrolet options, both the Blazer and the Equinox EV, are excellent. I appreciate the attention of David Valdes, who has great… professionalism in the knowledge of cars. In our case, we saw three different models, so he was very patient and in the end we stayed with this beautiful Equinox EV LT.Bernardo, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. Please let us know if there is anything else we can do for you; we are more than happy to help!
Brand new truck broke.
by Mlbuffalo on 02/20/2025My brand new Colorado with 200 miles had all the cameras stop functioning. It took 2 days in the shop to diagnose the problem and now the parts won’t be for at least a month. Absolutely no compensation has been offered. As a 40 year Ford… fan this is my first Chevy. I am not happy.Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you. Sincerely, Bomnin Customer Support Team. customerservice@bomnin.com
Excelent Service
by Marlene K on 02/19/2025I bought my car at Bomnin Chevrolet with an extended guaranty and for the first time in my life I was able to use a warranty. Michael was our service advisor, and he was very professional and friendly. The repairs were covered 100% with… the exception of the deductibleI was very satisfied with the service.Marlene, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. We are always more than happy to assist you if anything else comes up. Take care!
Service
by Craig12 on 01/09/2025updated 01/16/2025Horrible Bought car in for transmission oil and filter change Car was returned to me with the transmission skipping and shifting out of sequenceHello, we strive to provide excellent service, and apologize if you do not feel that you received it. Would you please send your contact information when you have time, so we can look into what happened, and reach out to you? Sincerely, Bomnin Customer Support Team. customerservice@bomnin.com
Great car dealer
by Armando on 11/18/2024updated 12/03/2024The entire process, from test drive to financing, was seamless and efficient. I also appreciated the transparent communicationBolt EUV service
by Lia Sanchez on 08/01/2024updated 08/08/2024I had Mr. Michael Sherota as adviser. 10 o clock appointment. He took me right in, explained what the car needed for service. Checked on my recall and promised the car within the hour. Really quick and easy process. Michael and team were… amazing. This dealership has really improved their services. Thank you!Lia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
New Vehicle purchase
by Erick Reyes on 04/29/2024Great pricing and selection of vehicles. Our salesman Andrew Leon was fantastic and everyone should ask for him.Erick, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. Please let us know if there is anything else we can do for you; we are more than happy to help!
Really happy
by Manuel Rod on 09/29/2023It was great from the first moment we entered the building, everyone was attentive, special thanks to Rolando and Franco for all their help, they make sure we felt comfortable and welcomed. We are definitely coming back to get our next car… from them too. Big thanks. 🙏🏻Manuel, your satisfaction is important to us, so we want to sincerely thank you for choosing Bomnin Chevrolet West Kendall and we hope to see you again soon!
Will charge you for nothing....not even a bag of air included.
by John Parrish on 07/10/2023I was stranded, when my truck broke down pulling a camper on vacation more than 500 miles from home. I had the truck towed to this dealership. 3 days later I received a call stating the ECM had been altered and they would not work on the… truck. The truck had been serviced and repaired by two Chevrolet dealerships within two weeks of being towed to this dealership. I had to have the truck towed to another mechanic but even more insulting was the truck was held hostage for a $200.00 diagnostic fee. I have no problem paying a diagnostic fee, but nothing was diagnosed. I received zero services in exchange for my money and no empathy for someone in an hour of need. I do not recommend utilizing this dealership for any services. Anyone who would charge you $200.00 and give you nothing in exchange does not engage in moral, ethical or honest business practices. Galatians 6:7John, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Would you please send us your preferred contact information so we can have a member of our management team reach out to you? Sincerely, Bomnin Customer Support Team. support@bomnin.com
Dissatisfied Customer
by R. Valencia on 04/06/2023I decided to take my 2008 Chevy express 1500 with reduce engine power issue to the dealer for repair. I was quoted $1500.00 for repair on 7/14/22. After 7 towing at my expense the trouble continues. These are the worst excuse for a service… department I have ever encounter. Not one call back from the service department ever if the vehicle service was completed. I had to constantly call them or show up to see if it was finished. Either they can’t find the problem or they don’t want to touch the vehicle but won’t return the money. Don’t recommend Bomnin Chevrolet service dept. very unprofessional!!We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Chevy Silverado
by Homer High on 03/27/2023My experience there was the best I’ve ever had purchasing a new vehicle, I applied for the vehicle on a Monday and I was Driving it home 48 hours later on Wednesday, I had to Fly from Tampa to Miami to pick up the vehicle. GEORGE DEKKI went… far and beyond exceptional in doing his job,he handled everything over the phone and got me approved quick for the vehicle, we set the date for me to come in and everything was done and quick and painless, I was back on the road driving back to Tampa a little after 10 after they opened at 9am that day. I shared my experience with all my colleagues at work and my friends and told them how great it was and that they need to go purchase a vehicle at this facility, I’ll never go anywhere else to purchase a vehicle without coming here first. Thank you guys.Homer, we are very happy we could provide you with a positive experience! Homer High, we are always more than happy to assist you if anything else comes up. Take care!
Service Dept. David Schumacher
by Jerry G on 02/15/2023Since my last visit I noticed the area where drop off for service wasn't backed up. I was promised my truck would be ready in 1-1 1/2 hrs it was done in 45 minutes great service. I always make my appointments with service Rep. David… Schumacher. No BS he a straight shooter, and listens to me without interrupting. Satisfied customer! Jerry GJerry, thank you for taking the time to leave a review for us at Bomnin Chevrolet West Kendall. We're happy we could meet your expectations! please let us know if there is anything else we can do for you; we are more than happy to help!
Not good
by Jorge CM on 02/10/2023I was told something and I paid a lot more.Hi Jorge, we appreciate your honest feedback, as we are always looking for ways to improve. Please contact us at (305) 707-5858 when you have an opportunity, and we will be more than happy to try and turn your experience around.
4 MONTH'S IN SERVICE
by 4 MONTHS on 01/26/2023Bomnin Chevrolet. had my vehicle for four (4) months waiting for a part that they say was "Back Ordered". I was never compensated for my loss of business and because they gave me a loner, they feel they did the right thing. No communication… from Bomnin whatsoever if I didn't call them, I would never hear from them, you call to find out the status, and they say we will call you back, and Never Ever hear back from them. I will be seeking an attorney for losses I encountered with my business since they could not even supply me with a pickup truck as a loaner for my landscaping business. I will be trading in mt GMC and purchasing from a different company. I have been a GMC customer for over twenty years, I AM DONE!.....GMC went downhill quickly to say the least.Great salesperson. Management needs a lot of improvement.
by Santy M on 10/10/2022The salesperson was great. Mayandi is very detailed and easy to work with. I did not appreciate that the dealer/management advertises one price online, and to make the purchase happen, they force you to get overpriced tinted windows and… wheel locks. It is extremely unethical. Management needs to resolve and better handle how they promote vehicles and approach the mandatory add-ons.Best Dealership Experience
by JameeZia on 10/06/2022Our salesman, Jonathan Pichardo, was great! First time in my life that I felt a car dealership was being honest with me. The finance Manager, Manuel Sanchez, was equally as great! This was my best car dealership experience!Best Dealer Ever
by Roberto on 08/09/2022My sales representative was Boris, he is the best! I'll recommend this dealer to all my friends!Great Customer service!
by Monica on 06/24/2022Juan Garcia gave us a amazing experience when buying a car and we ended up getting the one we wanted on the same day!Owner
by MercedesM on 06/21/2022I am still waiting for the email with the information of what was done to my vehicle. Cashier said she would send because of all the writing on the order. I have the receipt but no details, I paid almost $1000 and the prepaid oil change… was not done. Can’t answer because I don’t know! Upsetting.Great experience ever
by Ileana y wil on 06/06/2022I had a great customer service experience at this dealer. The sales representative Mayandy Alfonso provided me with best experience ever. He was very knowledgeable and guided me through the whole process so I could have the car of my… dreams.
Bernardo, we're happy you found our staff to be so supportive during your experience here at Bomnin Chevrolet West Kendall. Please let us know if there is anything else we can do for you; we are more than happy to help!
by Joseph Lee on 02/23/2025