Bomnin Chevrolet West Kendall
Dealership Service Review
I was stranded, when my truck broke down pulling a camper on vacation more than 500 miles from home. I had the truck towed to this dealership. 3 days later I received a call stating the ECM had been altered and they would not work on the truck. The truck had been serviced and repaired by two Chevrolet dealerships within two weeks of being towed to this dealership. I had to have the truck towed to another mechanic but even more insulting was the truck was held hostage for a $200.00 diagnostic fee. I have no problem paying a diagnostic fee, but nothing was diagnosed. I received zero services in exchange for my money and no empathy for someone in an hour of need. I do not recommend utilizing this dealership for any services. Anyone who would charge you $200.00 and give you nothing in exchange does not engage in moral, ethical or honest business practices. Galatians 6:7
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No