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Customer Reviews of AutoNation Nissan Miami

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59 service reviews
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  • Serviced my car since 2015

    5 out of 5 starsby Mynissan on 12/06/2023

    I have always been treated very well. Mr. Jorge Cala, Assistance Service Manager has been excellent and provided outstanding support.
    • Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

      by Harrick Newman on 12/07/2023


  • Great service

    5 out of 5 starsby Raiva69 on 11/10/2023

    I have been here a few times and every time I leave satisfied with the service. They listen and are very attentive and always let me know what’s going on. Thanks for being my choice for services.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 11/13/2023

    • Hi, your satisfaction is our top priority. Feel free to stop by if you ever need any more help.

      by Kiara Dou on 11/13/2023


  • Servicio al carro

    5 out of 5 starsby Nissan rogue on 11/07/2023

    Muy buena persona amable y responsable explica todo muy bien
    • Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

      by Nancy Gorge on 11/09/2023


  • Excelente Servicio

    5 out of 5 starsby Pedromengoni on 10/31/2023

    Gracias, servicio profesional y muy buena atención.
    • Hi Pedromengoni, we are very happy to have provided you with such a positive experience!

      by EDUARDO SOCIAS on 11/02/2023

    • Hola, nos fijamos altas expectativas, por lo que es gratificante saber que tuvo una excelente experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

      by Andrew Newton on 11/02/2023


  • Oil leak Murano

    4 out of 5 starsby Mayra C on 10/26/2023

    Grateful for Jackie Waver and Benji Taylor for making sure the issue was addressed. , car is still under warranty.
    • Hi Mayra, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Rose Schmidt on 10/30/2023


  • Not meet expectactions

    3 out of 5 starsby VEl2306 on 10/17/2023

    The maintenance service, according to what was offered on the site, was supposed to include cleaning the car. They said that due to climate issues they would not do it, which makes no sense. I asked them to clean the interior and they didn't do it either.
    • Vel2306, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

      by EDUARDO SOCIAS on 10/19/2023


  • Repair Air Condition (Compresor) Nissan Kicks

    5 out of 5 starsby Beatriz on 09/21/2023

    I have the best opinion of the work done in the repair of my car's conditioning system, specifically the work done by Jorge, who was very kind and responsible. The work was of the best quality and was done in a short time.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 09/23/2023

  • Service

    5 out of 5 starsby Javier gu on 09/21/2023

    Nice and friendly support
    • Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Seth Simpson on 09/22/2023

  • Battery install

    4 out of 5 starsby MariaVill on 09/01/2023

    Great service by Jorge Calas. In and out service on a Thursday afternoon was efficient. They even washed and vacuumed my car!😋
    • Hello, We appreciate you taking the time to leave us a response, Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Scott Styris on 09/02/2023

  • Service

    5 out of 5 starsby Alexander on 08/16/2023

    Everything worked wonderfully from the reservation of the appointment that was immediate to the entire process of repairing the car, really impeccable, I did not have to wait, I asked if I could rent a car and they immediately assigned me a car until the next day at no cost . from Mr. Gabriel Fernandez who called him for the appointment and coordinated it immediately to Mr. Jorge Calas who seemed to me to be an extraordinary person, friendly, super helpful, attentive to every detail. It simply couldn't be better, but what impressed me the most was the willingness of all the employees to serve everyone well, from spare parts that I wanted to buy to a Nissan key ring, a boy named Cristian helped me, I congratulate them, in addition to the fact that I have 2 cars new nissan a murano and an Armada that are extraordinary cars
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by EDUARDO SOCIAS on 08/18/2023

  • Excelente servicio

    5 out of 5 starsby Dasmani on 08/08/2023

    Muy buen servicio y excelente atención. 👌
    • ¡Nos complace escuchar que tuvo una experiencia tan positiva con nosotros, Dasmani! Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!

      by Nicky Reddington on 08/09/2023

    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 08/09/2023

  • My Review

    3 out of 5 starsby Pablo Cano on 07/28/2023

    Everything went well except that my car interior was not vacuumed at all. Very disappointed after waiting 2 hours. It was a simple tire rotation, and oil change.
    • Pablo Cano, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

      by EDUARDO SOCIAS on 08/01/2023

  • Auto setvice

    5 out of 5 starsby Kdmurano1 on 07/27/2023

    Great service with a speedy outcome
    • Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Rose Schmidt on 07/31/2023

    • Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

      by EDUARDO SOCIAS on 07/29/2023

  • Great service

    5 out of 5 starsby Bill 2023 on 07/19/2023

    I was very pleased with the 50,000 mile service…they identified a potential problem and even sent me a video to show me before they started the work…exceeded my expectations.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day! We hope to see you soon!

      by EDUARDO SOCIAS on 07/21/2023

    • Bill, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Serenity Gibson on 07/21/2023

  • Sandra

    5 out of 5 starsby Sandra29 on 07/18/2023

    Daily Garcia and Jackie Wever were simply AMAZING!! They were very helpful and pleasant, AND solved problems. Great ladies❤️
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 07/19/2023

  • One stop shop

    5 out of 5 starsby EVMO123 on 07/17/2023

    This team is always great for quick reliable service. Thank you team!
    • Evmo123, we are glad we could help! We look forward to your next visit! Take care!

      by BENJI Taylor on 07/18/2023

  • Reparación desperfecto aire acondicionado

    5 out of 5 starsby Beatriz on 07/11/2023

    Fueron muy profesionales y rápidos en la reparación. Ahora está funcionando muy bien.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 07/13/2023

  • Professional service

    5 out of 5 starsby Lorenaarg on 07/01/2023

    Jacki was very helpfull with the maintenance and repair of our nissan rogue
    • Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Nissan Miami. We are always more than happy to assist you if anything else comes up. Take care!

      by Roman Brooks on 07/05/2023

    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 07/05/2023

  • Nissan Service and Finsnce

    5 out of 5 starsby Joel Cohen on 06/27/2023

    From the leasing of my Sentra 5 1/2 years ago to my purchase of it 2 1/2 years ago I have had excellent service from all the employees in sales, finance and service. From the beginning Hector Carrera has taken excellent care of me and helping me with the extended service contract. I have recommended Nissan on SW 8th street to many people. However, last service I was told my tires would be rotated. They were not!
    • Thank you again for taking the time to let us know how we did. Very sorry to hear that your tires where not rotated. Please give us a call so we can get this done for you. Eddy 786-552-6601

      by EDUARDO SOCIAS on 06/29/2023

  • 43bjvh

    5 out of 5 starsby Felipe Bone on 05/28/2023

    On time! Good service
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by EDUARDO SOCIAS on 06/01/2023

  • Overpriced and all about the upsale

    1 out of 5 starsby MC12345 on 05/10/2023

    Estimate for a battery replace came in at $1300
    • Mc12345, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around.

      by Tomas Sardina on 05/11/2023


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi