Customer Reviews of AutoNation Ford Miami
Review type:
Maverick purchased
Great Service
by Johnrdino on 01/12/2023Hugo, did a Great job. He kept me up to date on the good and bad. Very Very professional.Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!
Audi Q3
by Manuel Ysaac on 12/29/2022They changed the oil and I left satisfied with the service they provided meHi Manuel, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Rey the best salesperson ever
by Magdaherdo on 12/21/2022He was very courteous, helpful and answered all of our questionsHi, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Truck Sale
by Roy Garcia on 12/20/2022I had a wonderful experience at Autonation Ford, Albert helped me with the Sale and the Manager Julio did everything in his power to help me. I felt right at home and will recommend it to all my friends and family members.Hi Roy, it is great to read such wonderful comments about your recent experience with us! We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.
Horrible
by John 233 Brown on 09/22/2022Service department is horrible! Took me too long to get my problem resolved. I never got a call back to see where the process was. I had to go elsewhere to get my problem solved.Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.
Bait and switch
by Dana on 08/19/2022The dealership gave me a complete price tax, tag , ect . Then they had low amount . Once tags came in they said I owed 171. The general manager was less then nice . They ordered a brand new tag instead of transfer ing my old . I had to pay… extra for my daughters college parking pass . Very dissatisfied with customer service . My salesman was sick and the main person Andrew who was very nice is now on leave , they wouldn’t contact him .Avoid Autonation Ford Miami!
by Jose Gallo on 08/16/2022Avoid!! Avoid!! Avoid!!! This dealer. They charged me $300 more for changing my front brakes and rotors than another Ford dealer would have and put cheaper rotors that are already rusting. They charged me a higher price when picking up my… car for something extra that they actually didn't complete. A total scam!Hi Jose, we regret to hear that you are displeased with your recent experience with us. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0141 to discuss what we can do to help.
Muchas gracias AutoNation 🙂
by Dariel on 05/03/2022Este dealer es espectacular, el trabajo de los muchachos es increíble, me ayudaron en todo lo que necesitaba y se portaron super bien conmigo. Les recomiendo que se llegen y pregunten por Xavier, el fué el que me vendió el auto y es una… persona muy agradable.No BS
by Richard on 04/08/2022They didn’t play games. They were honest and straight forward. This was the quickest deal I’ve ever done. From the time I walked on the lot till the time I left with the vehicle was 2 hours including test drive. I even left with the… permanent tag not a temp.Hello Richard, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Comments for Improvement
by NGR on 03/04/2022Gentlemen, I am a Ford customer since year 2000. We always consider to buy a Ford anytime that we need a car because of the price, quality and service provided as well as the expertise of the AutoNation Ford team. We are happy having a… F-150, an Explorer and an Escape. However, what really matters at the end of the day is the quality of service in a timely manner.Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!
Price and Quality
by Henry J on 10/28/2021Pleasant time with sales manager and staff took the time to find my truck lease based on what I was looking for, price and features of the F150 XLT model.Hello Henry, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!
Car Service
by Bryan R on 07/01/2021Arnold was the associate that helped me out and he was very friendly and knowledgeable.Hi Bryan, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Michael Leazott
by Mleazot1 on 05/21/2021My Salesperson Raul Maranon went above and beyond from welcoming me too the Dealership and getting me the specific vehicle I was looking for. He is an Asset too your organization.Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing Service
by Tai_Abud on 05/06/2021Rey is such a gentleman. Very knowledgeable and kept me inform of my repairs and all the issues my car had. As always Randall is the best and it shows with his team. I drive from West Kendall. I drive 27 miles to and from this dealer… because I trust you. My only complaint as always is the BATHROOMS. Ford is such a huge company to look the way this location looks.Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!
Above and Beyond
by G2814503 on 03/17/2021updated 03/24/2021Victor was top notch in his commitment to finding me the perfect vehicle and to fit my budget. Highly recommend working this dealership.Hi, thank you for your kind review; we are happy to pass along your comments to Victor here at AutoNation Ford Miami! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
My2020 explorer
by Carlos za on 02/26/2021Very happy with service department rapid respond and friendly thank you.We are pleased to hear you had such a positive experience with us, Carlos! Drive safe, and we'll see you on the road.
Great
by Giancarlo on 01/19/2021updated 01/26/2021Fast and efficientGiancarlo, we really appreciate your positive review! Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service
by Michelle on 01/21/2021Orlando Martinez Rivas was a great help. Very professionalWe appreciate you taking the time to leave us a response, Michelle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Helpful
by Explorer owner on 01/08/2021Orlando was very helpful and clear with us from the beginning we knew what to expect and contacting him was simple, we can tell that he cares.Hi, thank you for taking the time to leave a review for us at AutoNation Ford Miami. We're happy we could meet your expectations! Please don't hesitate to reach out to us if there's anything more we can do!
pmp Ford F250
by pmp Ford F250 on 11/04/2020Mr. Osvaldo Leon, was an excellent, extremely professional sales person, very knowledgeable, we will definitely recommend our friends. thank you!Thanks so much for the warm recommendation of the team here at AutoNation Ford Miami. Feel free to stop by if you ever need any more help. Safe travels!
Thank you
by John R DiNicola on 01/22/2020Gio is a super great service rep. Totally professional and honest. Auto nation lucky to have himJohn, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
by Chole Yates on 02/23/2024