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Customer Reviews of AutoNation Ford Miami

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162 reviews
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  • service

    5 out of 5 starsby desertleo on 05/04/2023

    I was taken care right away and the personal was very courteous Juan Mesa service agent, other employees were a little bit to laud and unprofessional in their behavior.
    • Hi, thank you for taking the time to leave us feedback. If you need more help, our team is available to talk -- safe travels!

      by Barry Lewis on 05/08/2023

  • Wonderful Service!

    5 out of 5 starsby Eddy Alvarez on 05/04/2023

    Great service, always on time, and always well done!
    • Hi Eddy, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 05/06/2023

  • Great service.

    5 out of 5 starsby Adryval on 04/29/2023

    Contacted me immediately when the vehicle I was looking for became available. Very friendly service.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 05/04/2023

  • great service

    5 out of 5 starsby ray bautista on 04/19/2023
    updated 04/27/2023

    Hugo is the best, I was in and out in no time told me exactly what the car needed done and the cost was reasonable.
    • Ray, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

      by Tirth Trivedi on 04/29/2023

  • Not Worth The Time

    2 out of 5 starsby Eric Sp on 04/12/2023

    Took forever to complete an oil change service. Not a full service department. Doesn’t have a collision center. Can’t assist with all services a customer may need.
    • Hi Eric, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (305) 707-0141. We hope to hear from you.

      by Lily Veronica on 04/13/2023

  • Challenger

    5 out of 5 starsby Arielito on 03/31/2023

    Best service at this dealership really helped me find the car of my dreams
    • Hi Arielito, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 04/03/2023

  • Excellent Service

    5 out of 5 starsby miryaol on 03/31/2023

    Maikel was very pleasant and easy to deal with. He was always responsive and knew exactly what needed to be done with my vehicle. He was available and knowledgeable.
    • Hi Miryaol, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Miami! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 04/03/2023

  • Good services

    5 out of 5 starsby Lili Cal on 03/31/2023

    They have excellent services friendly service men and sellers very satisfied
    • Hi Lili, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 04/03/2023

  • Service

    5 out of 5 starsby QbanGal on 03/24/2023

    Always take my car there great service all the time. The service dept are always pleasant to work with.
    • Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Nora Sutter on 03/30/2023

  • Great Service

    5 out of 5 starsby Ledwinsaar on 03/14/2023

    Juan Mesa was great. Got everything done right. Very professional.
    • Thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

      by Piper Yost on 03/16/2023

  • Bronco Badlands

    5 out of 5 starsby Bronco22 on 03/12/2023

    Auto Nation Ford Miami was very upfront patient polite and professional. If you are looking for a dealership that is fair and forthright with no hard salesmanship stop by Ford AutoNation Miami
    • Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Nia Sterling on 03/15/2023

  • Sales

    5 out of 5 starsby SophieZ on 03/12/2023

    Professional, quick, very personal care. I forgot the sunpass in the old car. Robert went out to the lot, found the car and kept it for me to pick up. I'm very touched and thankful. This is my second lease with Autonation. They are becoming like family. Thank you!!!!
    • Hi Sophiez, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Nia Sterling on 03/15/2023

  • Excellent

    5 out of 5 starsby Raul Caldera on 03/12/2023

    Swift negotiation, excellent treatment and outstanding sales and financing department. This is the third vehicle i got from AN Ford.
    • Hi Raul, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Nia Sterling on 03/15/2023

  • Muy buena experiencia

    5 out of 5 starsby Eddy Fdez on 03/09/2023

    Cuando uno acude a un dealer a que le atiendan el carro uno espera profesionalismo y rapidez en el servicio y eso es precisamente lo que uno recibe en este dealer Muy recomendable
    • Hello, We are pleased to hear you had such a positive experience with us, Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Scott Styris on 03/11/2023

  • Mr. Armando Fuster

    5 out of 5 starsby Robo5172 on 02/27/2023

    I took my car in for service the assistant service manager named Orlando Martinez helped me. I have nothing but good things to say about him, he went out of his way to help me. The whole entire experience was very professional and pleasant. I highly recommend him and the service staff at AutoNation Ford. Please keep up the great work. Thank you so much.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Ford Miami and we hope to be of service again in the future.

      by Rose Schmidt on 03/03/2023

  • 2018 Ford Fusion repair

    5 out of 5 starsby Omar Fajardo on 02/27/2023

    Orly and the entire for team were extremely helpful with the significant repair my car needed.
    • Hi Omar, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Rose Schmidt on 03/03/2023

  • Great experience shopping for a new/used car

    4 out of 5 starsby Richard on 02/15/2023

    It was very easy. I looked up the vehicle I was interested online and when I found it and requested more information I was contacted by Javier my sales rep. He was very informative and helpful. The process was very seamless with no high pressure. Got my vehicle the same day. I would highly recommend you shop at the AutoNation ford dealer off the palmetto.
    • Hi Richard, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 02/19/2023

  • Victor rivero

    5 out of 5 starsby Yaima g on 02/15/2023

    Excellent customer services, it was fast and clear. Everyone was friendly and answer all my questions
    • Hi Yaima, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

      by Andrew Newton on 02/17/2023

  • F150 Service

    5 out of 5 starsby Ford Owner on 02/14/2023

    As usual, great service from start to finish at AutoNation Ford Miami Service Department. From the Service Advisor, Juan Mesa, to the Service Techs, to the Service Department Supervisors. I can tell you that the team has a strong sense of dedication and responsibility. That’s why I’ve been coming back for the past seven years after purchasing my truck at Auto Nation Ford Miami.
    • Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Ford Miami. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us anytime! Take care!

      by Harrick Newman on 02/16/2023

  • Good service

    5 out of 5 starsby Ms Melody on 02/10/2023

    Very good service and quick
    • Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Tammy Reed on 02/11/2023

  • Excellent service

    5 out of 5 starsby Ignacio Blan on 02/04/2023

    They repaired my truck fast and efficiently. Very satisfied.
    • Hi Ignacio, thank you for your positive review. We're happy to have been of service to you. Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 02/09/2023


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi