AutoNation USA Wesley Chapel
Customer Reviews of AutoNation USA Wesley Chapel
Review type:
Great service! Highly recommended
Great service! Highly recommended
by Candilynn on 04/19/2025updated 04/24/2025Ernesto was amazing, service is excellence. Professional went out of his way for us. I would definitely recommend this guy. He’s amazing.!!! Highly recommended five stars!!!Hi Candilynn, thanks so much for the warm recommendation of the team here at AutoNation USA Wesley Chapel. If you ever need help, just give us a call. Happy motoring!
Angela Hernandez
by Elfwink on 03/27/2025updated 04/03/2025Customer service was awesome and very fast and very friendly Ernesto and Sergio we very friendly and certious to me I am handicapped always offer a drink very polite and vert sweet always 😀Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.
Nice & welcoming
by Abdulmajeed on 03/18/2025updated 03/27/2025Wonderfully service very friendly and offer convenient service while waiting for papers very neat and organizedHello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great service
by Arantxa on 03/12/2025updated 03/19/2025I had a great experience with Sergio helping me find the car I was looking for, he was knowledgeable, honest and patient with all my questions! It was a great experience at AutoNation overall and would highly recommend Sergio as the point… of contact.Hi, we're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
2018 Mercedes Benz
by YOANDRYS on 03/08/2025updated 03/17/2025Sergio once again helped me buy my second car with him, and Alex helped me get the best finance dealHello, we're happy to hear you had such a positive experience with our team! Feel free to stop by if you ever need any more help.
Sell my car
by DJ232323 on 02/27/2025updated 03/06/2025The gentleman I worked with to sell my car was wonderful. Was simple and easy to work with had me in and out with the process less than an hour. Ask for mr. Fatone.Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Wesley Chapel. If you ever need help, just give us a call. Happy motoring!
Outstanding First Car Buying Experience!
by Gabriela on 02/25/2025updated 03/04/2025Buying my first car was an amazing experience, thanks to Gabriela from the Sales Team! She made the entire process smooth, answered all my questions, and went above and beyond to ensure I got the perfect car. Her professionalism, knowledge,… and friendly approach made everything stress-free. I highly recommend Gabriela to anyone looking for a great car-buying experience!Hello Gabriela, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!
Best buying car experience
by OgbeChe on 02/19/2025Ernesto and all the staff were very professional and helpful. They make you feel like familyHi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Jason Speed
by CJlady! on 02/17/2025Professional And Knowledgeable Of The Vehicles…But Yet Friendly And Down To Earth…I’m Still Looking But Would Love To Purchase A Pickup Truck Through Him…Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Horrible experience
by AM on 02/08/2025These people called me to lure me into the dealership in order to “buy” my car after getting a KBB Instant Cash Offer. Once at the dealership, they proceeded to lowball me and say they would NOT honor the KBB offer because they’d have to… pay KBB a fee and would rather offer me a separate appraisal. After asking further information as to why they wouldn’t honor the KBB offer, they decided to go online and request a new KBB offer using false information about the car like paint damage and scratches that do NOT exist. Once I confronted them, they said it was standard for their dealership to make up damage in order to get a KBB offer. I just walked out. So incredibly unethical and unprofessional behavior. If they don’t want to buy the car, just say so, don’t engage in unethical behavior to try and justify their actions. Stay away from this place if you can.Hello, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (888) 598-2631. We'd appreciate the chance to make your experience a positive one.
Vehicle Purchase
by Desiraya on 01/19/2025updated 01/27/2025Gabriella, Ernesto, and Alex were very helpful, understanding, and non-pressuring while we made our decision to purchase a vehicle. AutoNation works GREAT with veterans. Highly recommended!!Hi, thanks so much for the warm recommendation of the team here at AutoNation USA Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!
Easy Process
by Odesa N on 01/18/2025updated 01/24/2025This was our first time using AutoNation. Sergio did an amazing job helping us through the process of purchasing our vehicle. He was able to answer every question we had!Hi Odesa, we're happy you found our staff to be so supportive during your experience here at AutoNation USA Wesley Chapel. Don't hesitate to call us if you ever need anything. Be safe on the road!
Pleasant experience
by Lavinia on 01/11/2025Great costumer service. I would recommend this place to anyone who needs to purchase a car. Jason was our to go salesman. He did an awesome job.Hi Lavinia, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Great Car buying Experience
by Jackie N on 01/02/2025updated 01/09/2025Brandon Quist was extremely helpful and thorough as we were looking for our daughter’s first car. He helped us find her perfect car! Great experience at Auto Nation!Hi Jackie, we are very happy we could provide you with a positive experience! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
SERGIO was AWESOME to work with!
by Cassidy on 01/07/2025I genuinely hate the car buying experience, but working with AutoNation made it much easier. They were upfront and communicated well. Would absolutely recommend.Hi Cassidy, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.
Great experience!
by Adelaide on 12/27/2024updated 01/03/2025Went to AutoNation only looking at options, my salesman sat me down and answered all of my questions and ended up taking a car home! Couldn’t be more happy!Thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Recommend to sale a car at AutoNation
by SammyALB on 01/02/2025I highly recommend the AutoNation car dealer. When you come to sell your car or van, this is the place to go in Wesley Chapel. With help from Preston, Lonnie, and Nathan and sales manager, my experience was fantastic. Thank you, guys! You… were awesome. For anyone looking to sell your car, visit AutoNation in Wesley Chapel for a quick and easy process. You'll get a higher offer than from other dealers.Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
Best experience!
by Davis Green on 12/27/2024Jason Speed! What else can I say! He went far beyond what I expected. The entire sales process was easy. Especially with their 1 Price (no haggle). No games. Would totally recommend!We are pleased to hear you had such a positive experience with us, Davis! We appreciate your recommendation of AutoNation USA Wesley Chapel and we hope to be of service again in the future.
Highly recommend
by DaddyNate on 11/30/2024Fantastic Staff Super fast process Perfect tire pressureHello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.
Best customer service
by Haileydenise on 10/27/2024updated 11/04/2024Chris and Alex went above and beyond to get us the perfect car. They did an awesome job and never gave up. I appreciate all you guys did to get a great family vehicle!Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Great people Great service
by Austin U on 09/20/2024updated 10/01/2024When I came here I had Douglas show me a car and he helped me get a great plan that works for me. Ask for Douglas and he will not steer you the wrong way.Hi Austin, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!
Honda Accord
Ram 1500
Toyota Corolla
Toyota RAV4
- Complimentary Coffee
- Complimentary WiFi
Hi Candilynn, thanks so much for the warm recommendation of the team here at AutoNation USA Wesley Chapel. If you ever need help, just give us a call. Happy motoring!
by Peter Joyson on 04/25/2025