Sheehan Buick GMC
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Customer Reviews of Sheehan Buick GMC
Review type:
Sheehan IS Truly Belivin'!!!
by KVasquez on 07/07/2025
I have referred MULTIPLE friends & family members to this dealership & worked w/them both professionally & personally - they have an outstanding service department (see Brandon!!) who has taken care of our company cars for years!
Their… sales staff is extremely professional - NO PUSHING or undue pressure - they will move at your pace. My personal sales person is Joe Panei - he will take EXCEPTIONAL care of you - he will listen to all your needs & help you find the best car to suit your situation.
The finance department will treat you with complete respect - you will LOVE FRED!! He is very experienced & well informed - he will patiently walk you through every single thing (as many times as needed) to make sure you leave with NO questions. He handled my registration & tag transfer right in the office - no hassle, no lines, just perfection!!
So grateful and so excited for my next friend or colleague who needs a car, so I can send them to you!!
23 reviews
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Sheehan IS Truly Belivin'!!!
by KVasquez on 07/07/2025I have referred MULTIPLE friends & family members to this dealership & worked w/them both professionally & personally - they have an outstanding service department (see Brandon!!) who has taken care of our company cars for years! Their… sales staff is extremely professional - NO PUSHING or undue pressure - they will move at your pace. My personal sales person is Joe Panei - he will take EXCEPTIONAL care of you - he will listen to all your needs & help you find the best car to suit your situation. The finance department will treat you with complete respect - you will LOVE FRED!! He is very experienced & well informed - he will patiently walk you through every single thing (as many times as needed) to make sure you leave with NO questions. He handled my registration & tag transfer right in the office - no hassle, no lines, just perfection!! So grateful and so excited for my next friend or colleague who needs a car, so I can send them to you!!Price, without a quote.
by Anthony on 09/24/2024updated 10/02/2024I had a warning light go off and scheduled a service. I was told I needed a battery which would come to around $350, which I thought was high, but I had no choice. About an hour into the service my service person came into the waiting room… and said the mechanic recommended I also should have ??? Something about carbon cleaned, I gave her the ok without asking the cost. I ended up receiving a bill for $829.00. I would have declined having the extra work done if I was given a quote on how much it would cost me.Rip off
by Ben Dover on 06/07/2023Tell you one thing and don't follow through.Best of the Best for Chevy Express
by Explorer Dad on 06/07/2023I have a 2018 High Top Chevy Express Explorer Van and Andrea and Jason are the best of the best for GMC / Explorer diagnostics and repair. Been coming here to Sheehan GMC for years. All the best.Excellent service at Sheehan gmc. Super highly recommended
by Dem kal on 04/19/2023Colin my service advisor was aces. He understood my issues and complaints, was very thorough in his notes and was able to have the amazing staff at Sheehan gmc to pinpoint the problem and fix the issue so quickly and accurately. He was… in constant communication with me calling. And texting and even sending photos along the way. This is the second time I had a gmc serviced there and both times it was probably the best service I have ever received In my lifetime. I purchased and owned seven new cars to date. My next purchase will definitely be from Sheehan gmc. Just to show my gratitude and to be that much closer to this Sheehan family. I would love to meet Mr sheehan one day and let him know what a fantastic job he has done and how it trickles down to each customer. Thank you all for a stellar experience.BEWARE!!!!
by Pre owned Car buyer on 02/16/2023I went w/ my 16 yr old daughter to Sheehan dealership to look at pre-owned vehicles for her first car. We went on 1/21/23 and spoke with salesman Yad Aflalo. We went to his office and he showed us his inventory on his computer. We saw a few… that might work which he wrote down to show us. One, in particular, was a 2019 GMC Terrain listed on the computer for $22,900. We asked him what the best price he could do on it and he introduced us to his manager, Dana Fishvien, who said the best he could do was $21,900 with no dealer fees. It was more than what we were initially looking to spend. We went home and decided to do the deal so we called back Yad an hour after meeting with him. We told him we were interested and he said he would call me back. When he called back he said that he made a mistake and the car was now $23,900. I saw with my own eyes on his computer the original price and we spoke to the manager who gave us the final price. I asked him, "how could the price go up $2,000?" He said he got confused and then tried to blame me for asking to see "too many cars" (3) and that he got the prices mixed up. I told him that seeing a few cars should not be too much for a car salesman and that to pull a "Bait and Switch" is not professional nor ethical. I asked to speak with the manager, Dana, who I met at the dealership. Yad refused to give me his direct phone number and told me that Dana would call me. I waited 2 days and the manager never called. On 1/23/23 I decided to call Clint Thomas, the general manager of Sheehan dealership. I left messages and never got a call. On 1/24/2023 I decided to go to the dealership and meet with Clint Thomas in person. I explained to him my experience and how unprofessional his staff was. No one tried to call me back, including him, to resolve the issue. They used dishonest tactics to try and sell their vehicles. The owner of the dealership even stood by and heard my whole conversation with him and did nothing.President /C.E.O
by Frank White on 12/21/2022Service Dept was very polite and professional- from intake to delivery; a smooth transition. My vehicle was serviced and afterwards washed/ detailed. I feel confident and comfortable @ this Dealership.Sheehan - Professional and Honest dealership - how refreshing!
by RichardC on 04/15/2022I have always received good service at a fair price, especially for a dealership. It feels like I am working with my local repair shop who is owned by my brother-in-law. Never had an issue at Sheehan.Service
by EBaladi on 04/06/2022Even though your entire Service Consultants are service-oriented professionals, Andrea at your Service Division always goes beyond the call to make your customer a repeat customer.Leasing a GMC
by Saraerba on 02/16/2022We leased a 2022 GMC Terrain from Sheehan GMC and our Salesman Claude was the best!!! We would recommend doing business with Sheehan and Claude anytime as he was professional friendly and most importantly honest!!!Run.
by John F on 01/14/2022Tried to buy a used car from this dealership. Hammered out all the numbers, trade in, warranty, and finance ahead of time. They had to fix some damage on the vehicle and when it was done I went to finalize the purchase. Stopped by at the… sales manager, then went to the finance dept across the street. Finance wanted to raise the price so I walked. Went back to sales manager who said he was giving me another $500 to cover whatever finance was doing so I go back across the street to finance. The finance guy then adds another couple of thousand in warranty costs, even though everything is in writing from the sales manager. I walk again and suggest you run from this place. UPDATE: received a call this morning from the sales Manager asking me to take down my review. When I said he no he started yelling and threatening me. I called the dealership and asked for the owner. Let’s see if he he calls. Still no call.Service Visit
by ibisno1 on 07/08/2021All work requested was completed on time and at the price quoted.Purchase
by Debra Pincus on 07/04/2021Made everything so easyFantastic dealership!
by The Big Dog on 02/10/2019My salesman Yad Aflalo was the greatest! He is very knowledgeable and a pleasure to do business with!Owner
by petercol on 09/27/2018updated 10/04/2018Sheehan performs at a very high level, not only at the point of sale but at all times service and or warranty work is needed.Thanks for the great review, Peter. We greatly appreciate your business!
Avoid at all Cost! Terrible Service Center
by dshepnexdeion on 05/15/2016Worst Service Center I have ever been too!!!!!!!!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! Took My Saab in for A… Recall, was told would be done same day. I drove from almost 2 hours away to find out they would need car a few days once i got there.. They did not offer Loaner and I had to rent car. After a few days was told I had some issues with car which I did.. Was told they could fix for $1200, I decided to just go and do it as Saab techs are hard to find.. Got Home and car was not fixed at all.. Took To Real Saab Expert in Coral Gables (Miami Area). Was told I got completely Ripped off and the dealer didn't do anything. Had to pay $1400 but car was completely fixed. So I Do Not recommend anyone getting Scammer by the Sheehan Service DepartmentBest Buying Experience Ever
by Kileygenes on 07/25/2015On Saturday morning July 19, 2015 Robbie contacted me based upon my price inquiry at Truecare.com. I informed him that the night before I had viewed the GMC Terrain that I was interested in purchasing at Edmorse Sawgrass GMC and had a… wonderful experience so in order for me to even consider coming to your dealership he was going to have to provide me with an outstanding price upfront. Robbie called me back within 30 minutes with a price that I thought went beyond what I had asked him to do, but I thought it would only be fair to give the salesman at Ed Morse to meet or beat the price given to me by Robbie, they were not able to come close to the price. I came into the dealership where Robbie continued to take exceptional care of me and my wife on Sunday July 19, and at first the financial offer almost prevented me from buying the vehicle. Then I think his name was Mark was able to get me an outstanding interest rate and save me a tremendous amount of money on the top of the line extended warranty out to 7 years or I believe 86,000 miles. This was by far the absolute best car buying experience I have ever had in my life!!! I am without a doubt in my mind going to recommend Sheehan and Robbie to anyone I may come in contact with that is considering getting a new or used vehicle.worst experience with a dealership ever
by carbuyer2904 on 05/20/2014updated 07/09/2025Had the worst experience ever - the sales manager was rude to my wife, said in a phone call to her that he wouldn't sell us a car because he didn't think he could ever make us happy!! Never apologized to us, called the owner of the… dealership and GMC complaint to tell of our horror story. Will tell all people we know to avoid this dealership at all costs!! This after we received great service on our other vehicle from them. Shame on them!!Sheehan Buick GMC makes the experience a pleasure
by atmadd58 on 06/07/2013updated 07/09/2025I visited Sheehan Buick GMC to lease a Buick vehicle. After test driving the vehicle and looking at the leasing options, another vehicle caught my attention, a GMC SUV. The sales personnel and the sales manager were very understanding of my… needs and patient. They worked with me through the whole process in a professional and courteous manner: from finding the perfect SUV model, trim, color, and options. I felt that my sales consultant, Greg, went above and beyond to make sure that I was satisfied with my car and the lease terms. Overall, this was one of the best experiences I have had at a car dealership and I'm happy to relay the good experience I had at Sheehan Buick GMC to others.Great dealer with a professional sales team!
by EDM4427 on 01/29/2013updated 07/09/2025Go to this dealer as I have for years if you want great deals, fantastic attention, and proven sales professionals.Great service teamat Sheehan GMC!
by edm4427 on 01/29/2013updated 07/09/2025Fantastic professional team that will satisfy your vehicle's service needs. A million thanks Matt! (My service adviser at Sheehan GMC ).Thanks for your business! We strive to ensure that all of our employee focus on completely satisfying our customers. Be sure to check out SheehanService.com to schedule your next appointment. We will ensure that your vehicle is handled by factory trained mechanics, with quality GM parts, to keep it running top notch! We have been in business for over 40 years and plan on another 40 (at least!). Sheehan's Believin'!
GMC Sierra 1500
GMC Savana Cargo
GMC Terrain
GMC Sierra 2500HD
About our dealership
Anthony, thank you for taking the time to leave us your honest feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Sheehan Buick GMC, INC. (754) 224-3254
by Kerry Valdez on 10/03/2024