Sheehan Buick GMC
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Price, without a quote.
Written byon 09/24/2024
updated 10/02/2024
I had a warning light go off and scheduled a service. I was told I needed a battery which would come to around $350, which I thought was high, but I had no choice. About an hour into the service my service person came into the waiting room and said the mechanic recommended I also should have ??? Something about carbon cleaned, I gave her the ok without asking the cost. I ended up receiving a bill for $829.00. I would have declined having the extra work done if I was given a quote on how much it would cost me.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? Yes
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Kerry Valdez on 10/03/2024
Dealer Response
Anthony, thank you for taking the time to leave us your honest feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Sheehan Buick GMC, INC. (754) 224-3254
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