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Customer Reviews of Sheehan Buick GMC

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10 service reviews
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  • Price, without a quote.

    3 out of 5 starsby Anthony on 09/24/2024
    updated 10/02/2024

    I had a warning light go off and scheduled a service. I was told I needed a battery which would come to around $350, which I thought was high, but I had no choice. About an hour into the service my service person came into the waiting room and said the mechanic recommended I also should have ??? Something about carbon cleaned, I gave her the ok without asking the cost. I ended up receiving a bill for $829.00. I would have declined having the extra work done if I was given a quote on how much it would cost me.
    • Anthony, thank you for taking the time to leave us your honest feedback. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Sheehan Buick GMC, INC. (754) 224-3254

      by Kerry Valdez on 10/03/2024


  • Best of the Best for Chevy Express

    5 out of 5 starsby Explorer Dad on 06/07/2023

    I have a 2018 High Top Chevy Express Explorer Van and Andrea and Jason are the best of the best for GMC / Explorer diagnostics and repair. Been coming here to Sheehan GMC for years. All the best.

  • Excellent service at Sheehan gmc. Super highly recommended

    5 out of 5 starsby Dem kal on 04/19/2023

    Colin my service advisor was aces. He understood my issues and complaints, was very thorough in his notes and was able to have the amazing staff at Sheehan gmc to pinpoint the problem and fix the issue so quickly and accurately. He was in constant communication with me calling. And texting and even sending photos along the way. This is the second time I had a gmc serviced there and both times it was probably the best service I have ever received In my lifetime. I purchased and owned seven new cars to date. My next purchase will definitely be from Sheehan gmc. Just to show my gratitude and to be that much closer to this Sheehan family. I would love to meet Mr sheehan one day and let him know what a fantastic job he has done and how it trickles down to each customer. Thank you all for a stellar experience.

  • President /C.E.O

    5 out of 5 starsby Frank White on 12/21/2022

    Service Dept was very polite and professional- from intake to delivery; a smooth transition. My vehicle was serviced and afterwards washed/ detailed. I feel confident and comfortable @ this Dealership.

  • Sheehan - Professional and Honest dealership - how refreshing!

    5 out of 5 starsby RichardC on 04/15/2022

    I have always received good service at a fair price, especially for a dealership. It feels like I am working with my local repair shop who is owned by my brother-in-law. Never had an issue at Sheehan.

  • Service

    5 out of 5 starsby EBaladi on 04/06/2022

    Even though your entire Service Consultants are service-oriented professionals, Andrea at your Service Division always goes beyond the call to make your customer a repeat customer.

  • Service Visit

    5 out of 5 starsby ibisno1 on 07/08/2021

    All work requested was completed on time and at the price quoted.
  • Owner

    5 out of 5 starsby petercol on 09/27/2018
    updated 10/04/2018

    Sheehan performs at a very high level, not only at the point of sale but at all times service and or warranty work is needed.
    • Thanks for the great review, Peter. We greatly appreciate your business!

      by edatsheehan on 10/29/2018

  • Avoid at all Cost! Terrible Service Center

    1 out of 5 starsby dshepnexdeion on 05/15/2016

    Worst Service Center I have ever been too!!!!!!!!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! AVOID!! Took My Saab in for A Recall, was told would be done same day. I drove from almost 2 hours away to find out they would need car a few days once i got there.. They did not offer Loaner and I had to rent car. After a few days was told I had some issues with car which I did.. Was told they could fix for $1200, I decided to just go and do it as Saab techs are hard to find.. Got Home and car was not fixed at all.. Took To Real Saab Expert in Coral Gables (Miami Area). Was told I got completely Ripped off and the dealer didn't do anything. Had to pay $1400 but car was completely fixed. So I Do Not recommend anyone getting Scammer by the Sheehan Service Department
  • Great service teamat Sheehan GMC!

    5 out of 5 starsby edm4427 on 01/29/2013
    updated 07/10/2025

    Fantastic professional team that will satisfy your vehicle's service needs. A million thanks Matt! (My service adviser at Sheehan GMC ).
    • Thanks for your business! We strive to ensure that all of our employee focus on completely satisfying our customers. Be sure to check out SheehanService.com to schedule your next appointment. We will ensure that your vehicle is handled by factory trained mechanics, with quality GM parts, to keep it running top notch! We have been in business for over 40 years and plan on another 40 (at least!). Sheehan's Believin'!

      by sheehanbg on 03/29/2013


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