Tom Bush Mazda
Customer Reviews of Tom Bush Mazda
Great Dealership
byon 12/25/2023
After an unfortunate accident and our insurance deeming our CX30 a total loss, sales team , Joe Jacobson and sales manager Aaron along with Chris with financial was able to get us in a new Cx5 at not only an amazing price but a great rate. They really worked hard to get us the best deal due to our situation. This is our 3rd Mazda we have purchased from Tom Bush. They value trade ins at a very fair price and their new inventory is priced to move. Mazda itself is a dependable brand with a lot of upgrades that come standard. You will leave Tom Bush very happy.
Positive Experience
byon 12/05/2021
I recently leased a vehicle from Tom Bush Mazda and couldn't have been provided with better service. I came into the dealership intending to purchase a used a car, but, just as I'd discovered elsewhere, the high used-car prices didn't seem like a good investment compared to new cars considering age, mileage, and warranty for the money I would be paying. My salesperson, Scotty, suggested I consider leasing and laid out all the numbers and pros and cons of each choice without emphasizing any one of the 3 options. Leasing ticked off more boxes for me than purchasing right now. Throughout the process, everyone I encountered was as friendly and helpful as Scotty.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Best experience!
byon 11/10/2021
We had a wonderful experience purchasing our Mazda CX-9 with John Stribling. From the moment we got there we didn’t feel any pressure, he was kind and well informed on the vehicles and listened to what we said and wanted. Beyond that, we were pleasantly surprised to find that they are not adding any “markup” on MSRP, which many other dealers were doing (we came close to purchasing at a few other places and when paperwork was printed it was 10k above for markup, which these places claimed everyone was doing). Once we decided we wanted to purchase with them, we quickly learned the rest of the staff was equally amazing. From the manger to the, service staff to financing. I highly recommend going there and seeing what they have to offer.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Repairs and customer service spot on!!
byon 10/10/2021
Repairs explained and amount of time it would take. Stayed in touch through out the process.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Best car buying experience!
byon 10/04/2021
I had a wonderful experience purchasing a car at Tom Bush Mazda. Ben Ollie and Jose Alers were both were great to work with. They helped with purchasing a car that I was interested in and made sure I knew all the details about the car before I left. It was a quick process and I appreciated that. Brittany was great in the Financial area as well! Everyone was friendly and helpful and I didn't feel any pressure, just a willingness to help me get the car that I wanted. Thank you Ben and Jose!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
1 Comments
Great Buying Experience
byon 12/06/2019
Great atmosphere at Tom Bush, friendly and efficient. My salesperson, Marc Sheedy did a fantastic job, he made the whole process super easy. He was knowledgeable, professional and super nice, A ten out of 10 !
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
My new Mazda3!!
byon 01/04/2019
Steve and Lisa are the dream team! Steve wouldn't quit until he got me the best deal possible and I don't think it could've been done at any other dealership. Lisa made understanding all the information easy and I learned a lot while taking care of all the paperwork for my fiance's new Mazda3. Thank y'all so much I can't tell you how much appreciate your service and hospitality. Ask for them when you come in, you definitely won't regret it!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Infiniti G37
byon 12/03/2018
After over a year of search and much diligence Steve Garcia found the perfect car for me. If you are in the market for a vehicle and want someone who will offer excellent customer service from start to finish I highly recommend Steve Garcia.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
Love my new CX5, Thanks Luis Serna.
byon 11/28/2018
Thank you Luis for helping me finding the perfect vehicle. I love my 2018 red Mazda CX-5. This was my first time buying a new car and Luis made it smooth and easy. He was very knowledgeable and helpful. I even got the weather floor mats which are a must have. Luis even went and found a big bow and put it on top while I was in finance. It was my birthday and he was Awesome. Thank you again for such great customer service!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tom Bush Mazda
byon 11/24/2018
Steve and Lisa Garcia were amazing to work with! Quick and Easy! Would recommend Tom Bush Mazda to anyone!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Thank you to Brett Sanders
byon 11/21/2018
I recently purchased a CX-9 and was fortunate enough to have Brett Sanders recommended to me as a sales consultant. First, I was purchasing the vehicle from out of state, and second my financing required a lot of extra work. Brett took a good deal of extra time over several days to make sure everything was perfect before I came all the way down to get the car. The day I showed up everything was squared away, the car was gassed and clean, he took time to get me familiar with all the features from the navigation to the memory seats, and I was ready to go. Iâd also like to thank Courtney Hayes for some good finance advice and patience as well. 10/10 Iâd come to Jacksonville to buy another.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Amazing service with Steve and Lisa
byon 11/20/2018
Steve, and lisa were absolutely amazing. We came in with our 2 little children and they were so patient and kind. They worked fast and diligently to get our paper work done and het us on the road. I will definitely recommend any friends or family to them. We are so greatful we had them here to help us.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
VW golf buy
byon 11/12/2018
Great family and great atmosphere Steve garcia and his wife are awesome helped every step of the way buying a new to me car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Steve and Lisa Garcia are great
byon 11/05/2018
Searching for a used car can be frustrating. You go to different places and you get treated differently because you're not getting that new car that will bring the salesman a great commission. I searched for one for almost a month and was meet with the worst of the worst cars with ballooned prices. Enter Steve and Lisa Garcia of Tom Bush, not only did they help me find a car that runs great and fits my current needs but they gave me the exact price I could afford with no pressure. I wasn't looking for perfection in a car but I was looking for a respectable one for the price. They delivered! The fact of the matter is if I find anyone looking for a new or used car I will refer them to Steve and Lisa of Tom Bush. When I am ready to make my new car purchase in about a year I WILL buy it from them. I promise you, I'm not exaggerating they are a trustworthy bunch; if you want to feel like your money is respected no matter a lot or a little call Steve or Lisa.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Awesome experience
byon 10/07/2018
One of the best car buying experiences I have ever had My salesman Smithy Smith and the finance guy Andrew was awesome. Love the car!!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Brett Sanders is awesome.
byon 10/01/2018
My husband and I wanted to buy a new car. We new what we were looking for. We were at a different dealership and they refused to make a sale to us on Saturday because they were getting ready to close. We called Tom Bush Mazda and they said to come on up. Brett Sanders went above and beyond. We showed up 10 minutes before closing but he stayed late anyways. I already knew I wanted a Mazda 3. He had already pulled it up front when we got there. We took it for a test drive and he showed my husband and I all the specs on the car in detail. Once we got down to the paperwork, he offered us something to drink. He made us feel comfortable. He did an awesome job. He was not pushy. I would recommend Brett Sanders as a salesperson to anyone and everyone.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Always a great experience.
byon 09/21/2018
This is the third vehicle we have purchased from Tom Bush and each time we have worked with Steve Garcia. Our experience has been wonderful and we would recommend to anyone in the market for a used car to talk to Steve. He is extremely professional and goes out of his way to get you the best deal possible. They also will not sell a vehicle that doesn't meet their high standards.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great Service From Brett Sanders
byon 09/18/2018
Brett Sanders could not have been more professional and courteous and because of him i am now in a new mazda 6 I highly recommend him and this dealership for your next vehicle
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Great experience
byon 09/14/2018
Chris went above and beyond to make my car buying experience exceptional. Even when we ran into some issues, they were handled in a very professional way and would come back for another purchase.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Not Applicable
Smitty Smith
byon 09/01/2018
Fast and friendly service. Very personal had a great time with the whole process. Would definitely recommend this business to a friend for buying a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? No
Superb Salesman
byon 08/24/2018
I bought a used 2017 Honda Accord from Tom Bush Mazda. I found the car on Autotrader.and asked for information (I live 275 miles away). The sales person, Steve Garcia, contacted me within 15 minutes after I posted a request for information on the web site. After talking with him and some negotiation, we agreed on a price. I think I got the better deal! Steve told me they would hold the car and upon my arrival 3 days later, the car looked exactly as Steve described. I inspected and test drove it and drove it home later that day! Steve had all the paperwork ready before I arrived making it very easy and painless to complete the transaction. And, of all my years of buying cars for my family, I have to say that Steve is the best salesman I ever had to deal with. He was very helpful and knowledgeable of the buying process. And he was friendly to work with. When I buy another car in the future, I will definitely make Steve my first contact
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Second to none
byon 08/24/2018
Sorry in advance for the longer review, but its well deserved. Let me start with WOW!!! This is to date probably one of the best car buying experiences Ive had in terms of friendliness, no pressure sales, honesty, and great communication and I have bought cars from Nissan, Hyundai/Genesis, Audi, and Infinity I came across Tom Bush Mazda while looking for a Certified Pre Owned Mazda3 online. Since we live about 2 hours away from the dealer, I was not able to just stop by and deal with them in person. I called their main number and was transferred to Michelle. I explained that I was inquiring about a specific car I saw online, that I was trading in my current car, and that I was going on a 10 day vacation (in case we wouldnt be able to close the deal before we left). Over the next several days Michelle, Gino (sales mgr) and I worked out all the details. They were very upfront with all of the sales numbers and were very receptive to my offers and requests. Michelle was always quick to answer my call, text or e-mail. Once we agreed on everything, they even held the car for me until I got back from vacation. I went to pick up the car 7/11 and was slightly nervous because everything was done sight unseen (despite Gino reassuring me that if not right or to my linking, I could walk away with no requirement to buy). I am happy to report that the car was truly in great condition. And, when it came to the paperwork, the numbers were exactly what we agreed on. Nothing shady and no "bait and switch" tactics. I can 100% recommend Tom bush Mazda to anyone looking for a new, certified, or used car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments