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Customer Reviews of Duval Ford

Review type:

Overall rating

5.0
5 out of 5 stars

(14 reviews)


Customer recommendations:

Yes (14)|No (0)

Great salesman

5 out of 5 starsby Chris L Dowling on 07/27/2025

Chief was a great salesman to work with and the selection of vehicles is huge.
  • Thank you Chris for the 5 star recognition for Chief and your recent Duval Ford visit.

    by Nancy on 07/28/2025

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The following reviews are more than two years old. They are not included in the overall rating.
458 reviews
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  • Good service experience

    5 out of 5 starsby Oliver on 10/18/2019
    updated 10/25/2019

    My service writer was thorough, helpful and communicative.
  • Routine service 10-4-2019

    5 out of 5 starsby service on 10/07/2019

    No complaints. Service dept was very attentive, thorough in going over work performed, and efficient.
  • Great Service Each And Every Time

    5 out of 5 starsby edgar on 10/06/2019

    Each time we need vehicle service we visit Duval Ford and we are always happy with the service,friendly people and fast service.
  • Super easy with no hassle!

    5 out of 5 starsby James on 09/30/2019

    David P and the team at Duval Ford make the dreaded car buying process super easy and convenient. I bought my last truck there, I bought my current truck there, and I'll buy my next truck there.
  • Excellent service

    5 out of 5 starsby Red45 on 09/21/2019
    updated 09/27/2019

    Would recommend to friends and family. Family environment sincerely care about ones needs. Even if things dont go as planned they will go above and beyond to ensure your experience is ultimately a pleasant one
  • service

    5 out of 5 starsby Dale on 09/25/2019

    I had to take in my new truck in for warranty work. the problem was diagnosed quickly and repaired.
  • Great Experience

    5 out of 5 starsby B_Ziegler on 09/16/2019

    Problem fixed I in timely manner, with great customer service
  • Awesome service

    5 out of 5 starsby Ara on 09/13/2019

    I had the opportunity to be taken care of by Allison, she was great! She answered all my questions and always kept me informed of the progress with my car. I'm very thankful and satisfied, that is excellent customer service
  • I would highly recommend their service department!

    5 out of 5 starsby ST on 09/03/2019

    My car was under warranty, but the battery was faulty. It was late afternoon on a Saturday. I am a single mom and I really needed to be able to use my car over the weekend. Neighbors were able to get it jumped for me to make it to the dealership right before they closed. Within 10 minutes they had replaced my battery and I was back in business! Everyone was very friendly and caring.
  • Great and Quicker than estimated

    5 out of 5 starsby JB on 08/27/2019

    Handled everything promptly and the quality was good.
  • Owner

    5 out of 5 starsby TOMMY on 08/21/2019

    As always they went above what I expected.
  • Great job

    5 out of 5 starsby KGav on 08/06/2019

    They are always very pleasant and make sure to get you in and out even when they are busy! Highly recommend.
  • Awesome truck, great price and great people

    5 out of 5 starsby ChrisW on 08/03/2019

    I traded in my 2014 F150 and received more for it than I thought I would and bought a 2016 F150 and paid less than I thought I would. The GM Jose was very nice and made sure everything went great. My salesman Warren was great as well. I will continue to buy my cars and trucks from Duval Ford.
  • Great Service

    5 out of 5 starsby Robin on 08/01/2019

    Duval Ford Service Dept did a great job on my car. I had to have add’l work which was taking longer so they offered me a loaner car. Micheal was very nice and explained every detail of the bill. Great experience!
  • Great Dealership!

    5 out of 5 starsby Lisa on 07/31/2019

    Had a great experience with Duval Ford! Larry was very helpful and I like that they post the lowest price, no haggling. Makes the purchase less stressful and saves time!
  • F-250

    5 out of 5 starsby stan on 07/23/2019

    work completed to my satisfaction.
  • great job

    5 out of 5 starsby curtis on 07/22/2019

    Well service rep Allen met me and quickly went over what I wanted done, then he printed it out for me to sign to get the work started. Allen did a great job handling everything. the crew that worked on my car got done faster than I thought so good job to them as well.
  • Great Service!

    5 out of 5 starsby Jaime on 07/15/2019

    Always prompt, reliable service from Sheila and her team
  • Mr

    5 out of 5 starsby Benito7691 on 07/14/2019

    Excellent service and personnel. Greeted with curtsey and respect and timely.
  • New truck.

    5 out of 5 starsby DSW on 07/14/2019

    I had a great experience buying a new vehicle. I never felt pressured in anyway.
  • Maggie D’s Ice Cream

    5 out of 5 starsby First_Class_Service on 06/28/2019

    Our experience was outstanding! Every employee performed to expectation perfectly! It was a great experience! Maggie D.
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