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Customer Reviews of AutoNation Honda Hollywood

Review type:

Overall rating

5.0
4.97 out of 5 stars

(37 reviews)


Customer recommendations:

Yes (37)|No (0)

Great Car Buying Experience

5 out of 5 starsby Kelseyt26 on 04/01/2024

I had a great experience buying a new car from the AutoNation Honda. Roderick showed me a variety of cars that met what I was looking for and answered all my questions. Definitely recommend to other people and would go back in the future.
  • Hi, thank you for sharing your positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

    by Roman Brooks on 04/03/2024

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The following reviews are more than two years old. They are not included in the overall rating.
263 reviews
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  • Service with Carlos

    5 out of 5 starsby Tyeisha on 08/20/2023

    Very professional
    • Hi Tyeisha, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Ash Scott on 08/24/2023

  • Best pkace to service your honda

    5 out of 5 starsby Richard v on 08/16/2023

    Great customer service will come back Endy was vere helpful and contacted me every day until the van was ready,
    • Hi Richard, it is great to read such wonderful comments about your recent experience with us! If you need more help, our team is available to talk -- safe travels!

      by Chole Yates on 08/18/2023

  • Good job!!

    5 out of 5 starsby Margarita on 08/14/2023

    good the service was good the only thing that the wait was a long time
    • Hello Margarita, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

      by Denver Ray on 08/18/2023

  • Service

    5 out of 5 starsby Carolyn on 08/09/2023

    Love taking my car for service at AutoNation Honda Hollywood. I know am getting genuine parts etc. each time the car feels and runs like new. Service advisor Adrian Penate was super great. Will always continue to go there to get my car looked after. Great service, clean and spacious waiting area with coffee abc more coffee
    • Hi Carolyn, we are very happy to have provided you with such a positive experience! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Savy Robinson on 08/11/2023

  • Car service

    5 out of 5 starsby LeahMarq on 08/07/2023

    Rocky is always helpful when I have my car serviced, very knowledgeable and accommodating!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Ash Scott on 08/10/2023

  • Service at Auto Nation Honda-Hollywood

    5 out of 5 starsby Edward T on 08/04/2023

    I was greeted by Leidy Gomez when I exited my vehicle. She was very friendly and asked how she could help me. She explained there were several recalls issued for Honda Pilots and she would check if any of them applied to my vehicle. She did exactly what she said she would do and identified one recall I needed to address. I didn’t have the time to have it done while I was there and she suggested I make an appointment for when it was convenient. She found I was eligible for one more oil change that I purchased when I bought the vehicle. My car was ready in just over an hour, and I was very pleased with how fast it had been completed. Leidy was very helpful and I will ask for her the next time I need service.
    • Hi Edward, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 08/09/2023

  • Service

    5 out of 5 starsby Natalie on 08/01/2023

    Upon arrival they made me feel comfortable. Everyone seemed to be very helpful. I was offered water and cool place to sit. My service provider will really friendly, professional easy going person.
    • Hello Natalie, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Noel Guber on 08/05/2023

  • Service with a Smile!!

    5 out of 5 starsby LizEden on 07/31/2023

    Took my 2023 CRV for its first Service! Team was amazing, thorough and kind!! Highly recommend.
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Harrick Newman on 08/03/2023

  • Courteous and professional service

    5 out of 5 starsby Ewriter on 07/27/2023

    We were very impressed with the level of service. Everything was clearly explained to us, and the service was done quickly and efficiently. Everyone was extremely courteous and professional.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Serenity Gibson on 07/31/2023

  • Wonderful Service Rep Rocky

    5 out of 5 starsby VLissabet on 07/27/2023

    As usual, Rocky the customer service representative was FABULOUS!!! He took the car to the mechanics and later explained everything.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

      by Nia Sterling on 07/31/2023

  • Best service experience

    5 out of 5 starsby R Smith on 07/26/2023

    Dropped my vehicle off via tow service. Was attended to within minutes. Service advisor located problem provided desired resolution . Got pictures of progress vehicle was delivered on promised day.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Thank you, and have a fantastic day!

      by System Administrator on 07/28/2023

  • Trusted and fair

    5 out of 5 starsby SethFin on 07/25/2023

    I bought my Honda here and always go here for service. It is close by and I call my rep to schedule appointments. They also remind you in case your forget to schedule service. Friendly staff as well. Rocky has been great to me and my family (who also bought Hondas from here).
    • Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by System Administrator on 07/27/2023

  • Thank you

    5 out of 5 starsby Melissa on 07/24/2023

    Appreciate the prompt service. Brought my vehicle in for a recall and was seen right away.
    • Hi, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do! Take care!

      by System Administrator on 07/27/2023

  • They Took Good Care of my Accord

    5 out of 5 starsby Bill in FL on 07/21/2023

    The AC repair was more involved than I expected, but the results are worth it in the hottest summer ever...nice and frosty. Glad they could find the parts. Also performed an oil change as I requested, and made some recall adjustments. New wipers and an excellent car wash as a a bonus. I appreciate the service rep Leidy who had her hands full and did a fine job looking after me and the car. I'd go there again.
    • Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 07/26/2023

  • ReCall

    3 out of 5 starsby VI4Lyfe on 07/21/2023

    Didn’t even have to leave. Got it within a few hours.
    • Hello, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Neil Snied on 07/26/2023

  • Great service

    5 out of 5 starsby Corinne on 07/20/2023

    I brought my car in for an oil change and I also asked them to fix the glove compartment box that wouldn’t close properly after my last service when they changed the air filter. I also asked them to fix my lane assist feature, it had suddenly disappeared and I couldn’t figure out how to put it back, the Advisor Adrian Dominguez fixed it for me in no time and showed me how to do it. When he came to me in the waiting room and told me the recommendation for my vehicle and that it was going to cost $320 some dollars to do a transmission flush, he was very understanding when I told him that it is going to have to wait because I’m moving and it’s costing me over $6,000, I really appreciated that he understood.The only problem now after the service is my car makes a beep every minute and the low tire pressure light came on but checking the pressure in my tires they’re fine.
    • Hello Corinne, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to us at (954) 644-5033 so we can assist you further.

      by Ash Scott on 07/24/2023

  • Autonation.

    5 out of 5 starsby Whatever on 07/18/2023

    It was fine. I was quite pleased. The service guy was fine. Everything went smoothly. I did have a coupon, so that made it a good deal. I would give it a 9 out of 10.
    • Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

      by Nora Sutter on 07/21/2023

  • Accord Purchase

    5 out of 5 starsby bocaeel on 07/18/2023

    Great purchase experience. Everyone was pleasant and extremely friendly. Excellent customer service experience. Vehicle was deliver well detailed and with a full tank of fuel.
    • Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

      by Roman Brooks on 07/20/2023

  • Repair of My Honda Fit

    5 out of 5 starsby Jonese25 on 07/13/2023

    The service advisor, Carlos was very patient with me and completely explained clearly all of the details for the repairs. I dealt with him before. He is a very honest person. I had a super excellent experience.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 07/16/2023

  • Mathew in service

    5 out of 5 starsby Tiffcam on 07/12/2023

    I’ve had many appointments with ANHonda, all forgettable, however, Mathew was the utmost professional. Mathew made my repairs understandable and also gave me a discount.
    • Hi, thank you so much for the positive review! Feel free to stop by if you ever need any more help.

      by Dalia Keys on 07/14/2023

  • Awesome

    5 out of 5 starsby Cyndy30 on 07/07/2023

    Always it's a pleasure going there everyone is always. Nice specially Carlos. CASTRO he is very helpful and courteous kudos 👏
    • Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Hollywood. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andy James on 07/13/2023

Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi