Skip to main content
Today 9:00 AM - 9:00 PM

Customer Reviews of AutoNation Honda Miami Lakes

Review type:

152 service reviews
Sort by:

  • Agradecimiento

    5 out of 5 starsby José Luis on 05/12/2025

    Visita por Servicios de Reparaciones Menores. Buena Atención, información y entrega del vehiculo a Satisfacción. Muchas gracias y Seguimos!!
    • Hola José, gracias por tu reseña positiva. Nos alegra haberte servido. Conduce con cuidado y nos vemos en la carretera.

      by Paige Mason on 05/14/2025


  • Great service

    5 out of 5 starsby Raymond on 05/06/2025

    I had a great experience dealing with service advisor Jose Saenz a truly knowledgeable and professional. He clearly explained the needs for the service performed and I was able to make an informed decision to take care of my vehicle. Thank you Jose! Keep it up brother!
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. We always strive to provide personable, excellent customer service. Thank you for the review!

      by Ivory Park on 05/07/2025


  • The Best Service

    5 out of 5 starsby Nayexi C on 02/02/2025
    updated 02/10/2025

    Without a doubt, every time I go I want Brandon to take care of my car. His service and availability are worth more than 5 stars, and this is said by someone who does not make reviews of this type. That guy must always be there because you can see that he works with love. This is the second time I go and he takes care of me. I hope it is always like this.
    • Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Honda Miami Lakes. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

      by Paige Mason on 02/11/2025


  • Schedule for a recall

    5 out of 5 starsby Rafael h. on 01/27/2025
    updated 02/03/2025

    Excellent reception upon arrival at the service, attended at the scheduled time with great cordiality and professionalism. The service was delivered with agility
    • Hello Rafael, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Joseph Lee on 02/05/2025


  • Buen servicio

    5 out of 5 starsby Lairen lima on 12/01/2023

    Muy atentos muy buen servicio y muy amables los recomiendo 100%
    • Hola, gracias por tu reseña positiva. Estamos felices de haberle sido de utilidad. Agradecemos su recomendación de AutoNation Honda Miami Lakes y esperamos poder servirle nuevamente en el futuro.

      by Kiara Dou on 12/04/2023


  • María Silvia corrales

    5 out of 5 starsby Corrale on 11/30/2023

    Excelente atención y rapidez, y eficacia. Super complacida con el muchacho q me atendió el
    • Hola Corrale, nuestro personal está dedicado a brindar a todos nuestros huéspedes un excelente servicio al cliente y un trabajo de calidad en el que pueden confiar. Conduce con cuidado y nos vemos en la carretera.

      by Kiara Dou on 12/03/2023


  • Great dealer, fast service

    5 out of 5 starsby Jessica on 11/24/2023

    I went to get a oil change and was helped by Brandon, nice employee, helped me right away and my service was done quickly. Would recommend Brandon if you plan on going.
    • Hi Jessica, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

      by Joseph Lee on 11/26/2023

  • Maintenance with Marcel

    5 out of 5 starsby Vanessa on 11/18/2023

    Marcel was great, he made sure to keep me updated every step of the way. Definitely recommend working with him.
    • Hi Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda Miami Lakes! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 12/28/2023

  • Maintenance

    5 out of 5 starsby Delacruz on 11/13/2023

    Edmunds was great and friendly great customer service.
    • Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Shelly Rose on 11/15/2023

  • Satisfied Customer

    4 out of 5 starsby Tan Dubb on 11/05/2023

    Service was done in a timely fashion. The service advisor Jawarri Alvarez was attentive to what my car needed and kept me informed throughout the time it was being serviced.
    • Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you need more help, our team is available to talk. Safe travels!

      by Shelly Rose on 11/07/2023

  • Excellent fast service

    5 out of 5 starsby rsinmiami on 11/03/2023

    Brought my 2021 Honda Ridgeline for a auto recall and the truck was looked at quick and was offered a free car wash
    • Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Shelly Rose on 11/07/2023

  • very professional service

    5 out of 5 starsby Pedro R on 11/02/2023

    I received a pretty and very professional service; congratulations to the Honda autonation of Miami Lakes.
    • Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

      by Noel Guber on 11/05/2023

  • service

    5 out of 5 starsby mercypr on 10/19/2023

    It was a simple process my service advisor was very nice and knowledgeable
    • Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

      by Rose Schmidt on 10/21/2023

  • Great Service Rep and Manager

    5 out of 5 starsby Blue Honda on 10/14/2023

    Ernie A and Julian Garcia are awesome service tech. They explained my repairs and cost to me. Brandon was excellent, he explained my repairs to me in greater detail so that I had a better understanding of what was be repaired on my vehicle. The Manager Mr. Alex Chance made sure that I was ok with my service, cost and repairs ,and provided me a ride home due to the repair my vehicle needed. He’s a great manager. Fabian also is a service assistant, he volunteered to take me home while my vehicle was being repaired because the courier was on break. Ernie explained to Clarence the mechanic in better detail of what I was experiencing with my car. Great staff, managers, and mechanics.
    • Hi, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 10/18/2023

  • Service review

    5 out of 5 starsby Michael on 10/10/2023

    They took me in right away and Julian explain what was needed and gave me a quote for the cost and approximate time for completion. The work was done in less time than expected.
    • Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

      by Ash Scott on 10/14/2023

  • Exellent Service

    5 out of 5 starsby Maria B on 10/09/2023

    I highly recommend this dealer, especially my service rep. He's extremely professional and knowledgable
    • Hi Maria, thank you for your positive review. We're happy to have been of service to you. We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

      by Chole Yates on 10/11/2023

  • Service

    5 out of 5 starsby Fbriones on 10/05/2023

    Excellent customer service from Bevil Campbell, assistant service manager. Always in communication with me about my car. Excellent service and experience. Thanks.
    • Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Noel Guber on 10/08/2023

  • Service

    5 out of 5 starsby Kellia413 on 10/04/2023

    My service provider was friendly and professional. Whatever question I had, he answered and when I had a concern about my tires after the service was completed he offered to take it back again so the technicians can take a second look. I felt that was great customer service!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

      by Noel Guber on 10/08/2023

  • Honda service

    5 out of 5 starsby Rafa Nogu on 09/29/2023

    The professional who helped us out was extremely patient and understanding. We enjoyed his service.
    • Hello Rafa, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Sue Tilly on 10/01/2023

  • Service

    5 out of 5 starsby Mario305 on 09/26/2023

    Brandon helped me out and was great! Understood what needed to be done and had a quick service. The rest of the staff was great too!
    • Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Chole Yates on 09/28/2023

  • Edmunds

    5 out of 5 starsby Mariluz on 09/24/2023

    La atención muy buena, el sr q me atendió fue amable , paciente y muy profesional.
    • Hola, gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Conduce con cuidado y nos vemos en la carretera.

      by Harrick Newman on 09/27/2023


Videos
About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi