Customer Reviews of AutoNation Honda Miami Lakes
Review type:
2022 honda passport
Service
by Debjulien on 08/24/2023Ernie was awesome at service, my car got serviced and the price was decent!Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!
Good service
by Orlando on 08/21/2023Service was fast ando the staff was very profesional, specialtly Ernesto Amargos. Thanks!Hi Orlando, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Amazing Experience
by Adriana M on 08/10/2023Great Fast Friendly Efficient Service. Julian in the service department went above and beyond to check all the marks and make sure we were informed and got everything we needed. Will definitely be back, they seem to really have everything… in order at this place.Hi Adriana, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Auto Nation Honda de la 57 Miami Lake
by Eduardo on 08/02/2023En el Honda Deale Auto Nation de la 57 en Miami Lake me han estado mintiendo desde que compre mi carro, desde entonce he estado todos los years al menos una vez con problemas en el Aire Acondicionado del carro y siempre me decian que no… tenia problemas, pero el carro salia del consecionario enfriando, el ano pasado me cambiaron el compresor del AC y no me dijeron nada, pero aun asi mi carro no esta enfriando como debiera y dicen que no tiene problemaHi Eduardo, we are deeply disappointed by your experience at AutoNation Honda Miami Lakes. Please reach out to us at (305) 707-0143 when you can so we can address this situation directly. Thank you and have a great day.
Hola Eduardo, estamos profundamente decepcionados por tu experiencia en AutoNation Honda Miami Lakes. Comuníquese con nosotros al (305) 707-0143 cuando pueda para que podamos abordar esta situación directamente. Gracias y que tengas un buen día.
Got what I wanted
by Neil Light on 08/01/2023My Salesman Michael was Great. He diligently worked to make sure we got the best & fair Out the door price as possible and we were happy with the Purchased Price & Car.Hi Neil, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Miami Lakes. If you ever need help, just give us a call. Happy motoring!
Their Service Center only cares about charging you for unnecessary things
by natalie on 07/24/2023I would give a 5 star if they wouldn't try to upcharge every time I go. I took my car for an oil change and tire rotation and they tried to sell me new wipers even though I had just changed them a few weeks prior. They should at least check… before trying to rob people so they don't look ridiculous.Hi Natalie, we are deeply disappointed by your experience at AutoNation Honda Miami Lakes. We care about all our customers and wish to restore your good faith in our dealership. If you'd be willing, our General Manager would like to speak with you at (305) 707-0143 to discuss ways to improve your experience with our dealership moving forward. Thank you for your input, and we hope to hear from you soon.
Excellent services.
by Miguel Garci on 07/18/2023excellent attentionHi Miguel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Horrible service
by Kota58* on 07/12/2023It was poor. I had an appointment with Joshua for 4:30, and he was notified that I was there. He proceeded to assist someone else, and said give him 3 mins. Brandon was playing on his phone and said he was getting off. I spoke to Alex as he… was entering the area and told him, I needed to get checked in. He instructed Brandon to do it and provide an oil change and tire rotation. Finally, Joshua said it’s ready, but we didn’t do the rotation because the front tires are a bit worn. This is unacceptable.Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (305) 707-0143 to discuss what we can do to help.
Service
by D‘S Accord on 07/11/2023Service Technician met me at the scheduled time. Courteous & knowledgeable.Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Friendly sales people who are attentive and don't pressure you to buy
by Shira Levy on 07/11/2023Very professional and easy to work with. Will continue taking care of you even after you have purchased!Hi Shira, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Love this place
by Melly Mellz on 07/11/2023I really like this Miami Lakes Location. It’s close by to where I reside. I recently bought my 23’ Civic Hatchback from there and I also get it serviced there as well. The person that helped me, Sarah, is really cool. She assisted me pretty… quickly and kept clear communication on wait time considering it was packed that day. I still waited the normal time I believe it was required for my service. For it being such a busy day everything went super smooth. I’m satisfied with the service of my vehicle and I would highly recommend anyone to Sarah. She gets the job done. Thank you!Hello Melly, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Miami Lakes. Don't hesitate to call us if you ever need anything. Be safe on the road!
Service Representative
by Mayra Rubio on 07/07/2023Sara was knowledgeable friendly and very professionalHello Mayra, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Miami Lakes. Don't hesitate to call us if you ever need anything. Be safe on the road!
Services
by Ruthcast on 07/06/2023Brandon was very courteous during my visit. He explained what was the services that my car needed it.Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
In for battery service
by Anastacio on 06/29/2023Had an appointment at 10AM, the person that helped me was very professional, knew what she was doing, I was surprised how in control of everything she was. For a moment I thought she was the lead out there. She was very good. One of the… best persons that has helped me there since Mr. Campbell a few years back. I was happy with the service.Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Armando Caraballo
by Armando Car on 06/28/2023Great staff, very professional. I got a good deal on my CR V and they also had a large inventory to choose fromHi Armando, we are pleased to hear you had such a positive experience with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Julian
by Ramirez on 06/24/2023Satisfecha por el servicio y la información recibida en mi visita por servicio al dealer,graciasHola, nos complace saber que tuvo una experiencia tan positiva con nosotros, Ramírez. No dude en llamarnos si alguna vez necesita algo. ¡Sé seguro en el camino!
Helpful
by CQMiami on 06/21/2023Julian was very nice and helpful. When he saw my car would take a while to be fixed, he offered a loaner car right away. I was very happy with his service.Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust. If you ever need help, just give us a call. Happy motoring!
Sales team excellence
by Happy Client on 06/22/2023Excellent costumer service. Just overall exceptional professionalism. I will be recommending this location to everyone I come across.Hello, your satisfaction is our top priority. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!
Services
by Veronica on 06/16/2023Good customer service Good explanationVeronica, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Honda HR-V
by Chiquitita on 06/12/2023Mucha disponibilidad por parte de el vendedor y calidad en el servicioHola, nos complace saber que tuvo una experiencia tan positiva con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
Excelente Servicio
by Cesar Gomez on 05/25/2023Un servicio excelente, muy profesional y mucha rapidezHola César, nos pusimos altas expectativas, por lo que es gratificante saber que tuviste una gran experiencia con nosotros. Si alguna vez necesita ayuda, simplemente llámenos. ¡Feliz automovilismo!
We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.
- Complimentary Coffee
- Complimentary WiFi
Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!
by Niki Abney on 07/12/2024