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Customer Reviews of AutoNation Honda Miami Lakes

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321 reviews
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  • Service

    5 out of 5 starsby Kellia413 on 10/04/2023

    My service provider was friendly and professional. Whatever question I had, he answered and when I had a concern about my tires after the service was completed he offered to take it back again so the technicians can take a second look. I felt that was great customer service!
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Feel free to stop by if you ever need any more help.

      by Noel Guber on 10/08/2023

  • Honda service

    5 out of 5 starsby Rafa Nogu on 09/29/2023

    The professional who helped us out was extremely patient and understanding. We enjoyed his service.
    • Hello Rafa, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Sue Tilly on 10/01/2023

  • Service

    5 out of 5 starsby Mario305 on 09/26/2023

    Brandon helped me out and was great! Understood what needed to be done and had a quick service. The rest of the staff was great too!
    • Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

      by Chole Yates on 09/28/2023

  • Edmunds

    5 out of 5 starsby Mariluz on 09/24/2023

    La atención muy buena, el sr q me atendió fue amable , paciente y muy profesional.
    • Hola, gracias por tomarse el tiempo de compartir sus comentarios con nosotros. Conduce con cuidado y nos vemos en la carretera.

      by Harrick Newman on 09/27/2023

  • Car purchase with ease and trust

    5 out of 5 starsby Stefany on 09/23/2023

    Buying a car was easy, reliable, and helpful. I came in one afternoon and was out with the car I wanted and at a good value
    • Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

      by Harrick Newman on 09/27/2023

  • Great pricing with no haggling.

    5 out of 5 starsby Mike Z on 09/22/2023

    I drove from NW Florida to buy Honda Pilot on 02Sep2023 and had Great car buying experience with no hassles. Thanks M. Rojas and M Bolanos and all others who assisted. I would definitely buy another car from Honda AutoNation of Miami Lakes.
    • Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 09/25/2023

  • Great service!

    5 out of 5 starsby Victoria on 09/22/2023

    It was the best dealer that I have been in! You normally don’t want to go to a car dealership because of how long and complicated is the process and you feel like they are taking advantage of you, but I’m here is not the case, the process was so fast and easy and they help me to get to the point that I was comfortable with
    • Hi Victoria, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

      by Ash Scott on 09/25/2023

  • Very nice

    5 out of 5 starsby Lapirrin on 09/18/2023

    Super attentive
    • Hi, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Gabi Porter on 09/20/2023

  • Excellent Customer Service

    5 out of 5 starsby Cesar M. on 09/18/2023

    The change in customer service at this branch is notable. I saw a change from heaven to earth from my last visit until today; Much more professional and much more dedicated to customer service. I congratulate you and I am pleased to see that you take into account the voice of your clients. Keep it up in each department and you will see great results.
    • Hi Cesar, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any further questions, please give us a call. We're always happy to help!

      by Gabi Porter on 09/20/2023

  • Ruki

    5 out of 5 starsby YAMITSY on 09/15/2023

    Una Experiencia maravillosa , buena atención y muy profesional ,
    • Hola Yamitsy, nos fijamos altas expectativas, por lo que es gratificante saber que tuviste una gran experiencia con nosotros. No dudes en llamarnos si alguna vez necesitas algo. ¡Esté seguro en el camino!

      by Andrew Newton on 09/20/2023

  • Best dealership

    5 out of 5 starsby Kyletrestiza on 09/15/2023

    I don’t have any words because everything went smooth
    • Hi Kyletrestiza, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 09/20/2023

    • Like what i said everything went smooth and all the questions is answered this dealership is going to give you a 5 stars services!

      by Kyle on 09/21/2023

  • Brandon Services advisor

    5 out of 5 starsby brandon on 09/12/2023

    Brandon is a great services advisor, he definitely went above and beyond.
    • Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Andrew Newton on 09/14/2023

  • Best AutoNation dealer

    5 out of 5 starsby Dayana G on 09/11/2023

    I was recommended to this dealer by a friend that had purchased a car from them. I have previously purchased two cars at other auto nations and this is by far the best one. Michael my sales guy along with Jorge the finance manager went beyond to get me my dream car. Jorge got me the best deal and I’m grateful for them teo to have made it happen for me. 10/10 experience
    • Hi Dayana, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

      by Theo Sanders on 09/13/2023

  • First class!

    5 out of 5 starsby Asimmonds93 on 09/09/2023

    I had a wonderful experience at AutoNation! They beat every local pricing I received, and we’re willing to work with me. The process was quick and easy, and I walked out with a brand new car! Would highly recommend, Michael, Eddie, and Rita.
    • Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda Miami Lakes and we hope to be of service again in the future.

      by Theo Sanders on 09/13/2023

  • Good service

    5 out of 5 starsby AlfBarr on 09/08/2023

    Good service, proper client treatment, cordiality, and good mechanical advisement
    • Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

      by Theo Sanders on 09/13/2023

  • Excellent Service By Julián García

    5 out of 5 starsby Suzette on 09/06/2023

    Excellent customer service from Julian García at Auto Nation Honda Miami Lakes. Helped me figure out my warranty for my service and made sure I was satisfied with the service.
    • Hi Suzette, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

      by Theo Sanders on 09/07/2023

  • Maintenance

    5 out of 5 starsby Nannette on 08/31/2023

    Julian made sure I was aware of everything going on with my car
    • Hello Nannette, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. If you ever need help, just give us a call. Happy motoring!

      by Tammy Reed on 09/02/2023

  • Awesome Sales & Service Experience !! Look no further.

    5 out of 5 starsby Ben on 08/30/2023

    Victor Cabrera Escandell provided excellent customer service throughout the new car purchase process. I definitely recommend Victor to anyone looking for a new Honda or a used car with several makes and models available. This is the best car buying experience I have had in over 25 years.
    • Hi Ben, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Miami Lakes. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Savy Robinson on 09/01/2023

  • Maravilloso

    5 out of 5 starsby Carlos m on 08/29/2023

    Un trato excelente y siempre tratan de ayudarnos para q el customer se vaya contento, sobre todo Jorge Frometa
    • Hola Carlos, ¡estamos muy contentos de haberte brindado una experiencia tan positiva! Háganos saber si hay algo más que podamos hacer por usted; ¡Estamos más que felices de ayudar!

      by Nora Sutter on 08/31/2023

  • Oil maintenance

    5 out of 5 starsby Oscar L.C on 08/28/2023

    Service spokesperson was really excellent and very efficient. My only complaint is the price is too high for oil change. I feel like their should be a price reduction for those that purchase their Honda at the location as a
    • Hi Oscar, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

      by Nancy Gorge on 08/30/2023

  • David Galvez

    5 out of 5 starsby Dvdglvz on 08/24/2023

    “Excelente experiencia en Autonation. Llevé mi Honda para servicio el pasado sábado y quedé impresionado. El servicio fue increíblemente rápido y la atención al cliente fue excepcional. El personal fue amable y profesional en todo momento. Mi automóvil se reparó eficientemente y me mantuvieron informado durante todo el proceso. Sin duda, recomendaré Autonation a amigos y familiares. ¡Gracias por hacer que mi visita fuera tan agradable!”
    • Hola, muchas gracias por la cálida recomendación del equipo de AutoNation Honda Miami Lakes. Siempre estamos aquí para brindar un servicio excepcional a un precio excelente. Esperamos que nos considere nuevamente en el futuro!

      by Chole Yates on 08/25/2023


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About our dealership

We make it easy - we'll buy your car with a check that you can deposit the same day, our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that’s easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles, whichever comes first. See store for complete guarantee, warranty and service contract details.

What sets us apart
Through DRV PNK, we continue to raise millions to support cancer research and treatment. Every AutoNation Pink Plate on the road helps put our fight against cancer on full display.
We offer a wide range of finance or lease programs with a menu that makes financing with us clear & simple.
We’ll buy your car and give you a check that you can deposit the same day. Get a certified offer for your vehicle, guaranteed for 7 days or 500 miles at any of our locations, even if you don’t buy a car from us.
We use an EPA-approved disinfectant to sanitize every vehicle we sell. Plus, we offer store-to-door-delivery for a safer shopping experience.
Our pre-owned vehicles are priced just right. Every 1Price Pre-Owned Vehicle is backed by a 5-day or 250-mile (whichever comes first) Money-Back Guarantee and a CARFAX™ Vehicle History Report.
Amenities
  • Complimentary Coffee
  • Complimentary WiFi