Garber Automall Chevrolet Buick GMC
Customer Reviews of Garber Automall Chevrolet Buick GMC
Low stress purchase
byon 08/28/2023
Jennifer Shea helped me find the right vehicle and kept the entire purchase stress free. Could not be happier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Low stress purchase
byon 08/28/2023
Jennifer Shea helped me find the right vehicle and kept the entire purchase stress free. Could not be happier.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Garber Silverado June 2023
byon 07/05/2023
Bought a 2023 Silverado Custom in June. First visit to Garber. Everyone there was helpful. Jared only had to hear me once and knew what I needed. At the end of the day, traded up my 2020 Colorado for a 2023 Silverado Custom. I love my new truck.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
2023 GMC
byon 02/01/2023
Robbie Trude and Chris Nason were fantastic. Robbie started the process of ordering a new truck for us February 2022. We started out ordering a Chevy Silverado HD2500 double cab with a full size bed. By August when it appeared the truck would not be produced at the factory, he recommended switching to a 2023 GMC Sierra HD2500. He ensured all our desired features were transferred over to the GMC order. Chris and Robbie both worked with us the day we picked up our new truck. Both are very knowledgeable and have customer service refined. We are repeat customers of Garber Automall and plan to return the next time we need a new truck. We are highly satisfied with our new truck and the service that we received during this process.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
A true "Hassle Free" and customer oriented experience
byon 01/03/2023
This is my 8th car transaction in 12 years and Chris Nason & Robbie Trude made my latest purchase truly "Hassle Free". I felt like I walked out of an ultra luxury car dealership. They were upfront with their pricing and to my surprise they found innovative ways to lower my total price. I also commend Garber Chevy for their non mark up policy and upfront pricing even on high demand vehicles.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
New 2019 GMC Terrain Denali
byon 04/29/2019
I just bought my 2nd SUV from Garber Buick GMC Chevrolet this month and the sales and service department are outstanding. Two weeks ago, I leased a new 2019 Chevy Equinox Premier for my wife and just today I leased a new 2019 GMC Terrain Denali for myself. Both times, my sales person, AJ Damron, was fantastic. AJ is informative about the GM products without being pushy or sly. He is a young man with a solid future in the new car business for those individuals who don't look forward to dealing with slick salespeople; thank you very much AJ!!! Also, his manager, Zach Swarthout, is another fine employee of Garber Automall and I would like to thank him for working his magic again behind the scenes to get me the number I wanted for my trade vehicle (both time this month). The process took a little while but we got there in the end and twice in the same month! Thank you to Zach as well. If you are looking for a new GMC, Buick, or Chevrolet vehicle, please consider going to the slower pace of Green Cove Springs for your purchase or lease as these folks know how to do business! Finally, and I did not mention Mike in the finance department but he is also outstanding and does not try to up sell you on everything under the sun when signing the paperwork. Thanks Mike as I appreciate how quickly you made the finance part of the transaction work today as you did on April 11th when I got my wife her Equinox. Great dealership!!!
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Tire rotation
byon 11/22/2018
Truck was pulling to the left thought I might need an alignment. After speaking with the service advisor they informed me that some times lifted trucks pull because of the tires so we did a tire rotation and balance and the problem was fixed.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Great Customer Service
byon 09/04/2017
There was no pressure to purchase a particular vehicle. I drove several vehicles, before deciding. The particular color I wanted was not available on the lot but they found it for me and I am very happy. Had them run the numbers, and felt comfortable in my final decision. I would truly recommend Garber to anyone looking to purchase a car.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Very attentive salesman
byon 07/21/2017
Tyler was attentive and considerate. My folks, who wanted a late model used car, needed to stay out of the Florida heat. Tyler had the cars we test drove cooled off for them. He was patient, not pushy, neatly dressed and polite. The purchase was smooth and easy and we got a fair price for the trade-in.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
Worst sales experience of many years buying cars!
byon 04/29/2017
Garber Chevy offered me $5,500 less than 3 other dealers in the Jacksonville area? Guess they are into making a lot of money or think people are just stupid? Buyer / Beware.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? Not Applicable
Great Service ! Amazing People!
byon 11/29/2015
Service department at GM is always great to deal with. Paul and Corey make the service experience a smooth transaction.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
1 Comments
Stalled 2007 GMC Z28 4x4- 49,000 miles
byon 02/13/2015
Truck cranked up with no problem at home. After traveling 3 miles the truck engine stopped and I coasted to a stop. All dash lights worked along with the AC fan. The starter would not engage. Towed to Garber. EMC bad. Garber replaced it under (emissions) warranty at NO CHARGE and took care the tow to their shop. I greatly appreciate Garber's service department.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
follow up redemption
byon 01/13/2015
Follow up review...After several phone calls and some mild complaining I was satisfied with Two New Tires for my used Tahoe with 36k miles, now to purchase Two more myself...
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? No
Poor Service
byon 12/12/2014
Spoke with Phil in the Chrysler building. Poor service, did not respond with price as promised. After 3 rd request it was over $3000 more than same exact 300s in Daytona. This was a car to be ordered. 6 miles from my house yet ordered and took delivery from Dodge of Daytona. Very glad I did! Also had really bad experience in the Ford service dept 8 years ago but thought I would give another chance to this dealer. Nothing has changed. Also bought a 2013 Enclave last March from Coggin for same reason as the Chrysler experience.
- Recommend this dealer? No
- Purchased a vehicle from this dealer? No
- Did the dealer honor all commitments made? No
Chevy Express 3500 Service
byon 11/21/2014
John Barrett great service rep. Only complaint is the on-line booking system which allowed me to book a time/day slot and later I had an email saying this slot not available. Surely one would expect an offered slot to be available. Fortunately, John was able to fit me in on the day requested. Will not use the on-line system again.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My experience with Garber
byon 11/10/2014
Dealing with Tyler made the whole experience worth while - he is personable - charming and good at what he does
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
corvette service
byon 10/27/2014
I like the fact that the same people (JR, John) have been there since I first came to Garber (2007). I trust them. I have also been unconditionally satisfied with the service to my vehicle.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
My Review
byon 10/14/2014
Over all it was not what I expected. Everyone was courteous and understanding of our constraints. I feel like I made 2 new friends by the time we were done.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
THANKS
byon 09/30/2014
Service department is VERY friendly and courteous. My truck was done and ready when they said it would be and I received a courtesy call to let me know. Thanks!!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Garber Service
byon 09/12/2014
JR was very helpful with scheduling and getting my service performed in a timely manner. He also was very helpful in speaking with me about future service and intervals on my vehicle. Good job to him and the Garber team!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Enclave Service and Repaired
byon 09/06/2014
The team was good at identifying the problem, obtaining the parts and getting my Enclave back on the road. Thanks!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
Worth the drive!
byon 08/14/2014
After test driving several vehicles at various dealerships over the last few months, I began my actual purchase process with the "car finder" service offered by my auto insurance company (GEICO). Garber was one of three dealerships recommended by them, and it appeared to have the best purchase prices available. The salesman who contacted me based on the online referral was Darren M. He was extremely helpful throughout the entire buying process. I will absolutely be recommending to all of my friends and colleagues that they make the short drive from Jacksonville to Green Cove Springs for their car buying needs.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes
1 Comments