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Customer Reviews of Mercedes-Benz of Fort Myers

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66 reviews
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  • My merceds which I had purchased CPO had an issue

    5 out of 5 starsby Sam Sami on 05/24/2025

    Merceds of Fort Myers did an amazing job whith attention to details and an unbeleavable level of communication. I was in NYC while vehicle was repaired . They kept me informed along the way and had the car ready on my arrival back. Especially Cynthia was amazing and get 100 out of 10 from me. So friendly and customer oriented.
  • I'm very pleased

    5 out of 5 starsby WilliamP on 04/30/2025

    I had a flawless experience with MB of Fort Myers. Nero was super helpful throughout the process, which I had initiated with an internet inquiry and followed up with a personal visit. Based upon our initial meeting, Nero found the perfect car in his inventory and provided a very compelling offer. The day of my second visit I drove home in a beautiful new car. The excellent service continued after purchase with Nero setting up my Mercedesme account and giving me a full lesson in the car's many features.
  • Siva P. Lingam

    5 out of 5 starsby Siva Lingam on 04/26/2025

    The sales person, Kris Waskowski, is an outstanding person, very courteous, and went out of his way to help us. Because of him, we purchased the car with no hassles.
    • Siva, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Witt on 04/29/2025

  • Mercedes of Fort Myers - Excellent!!

    5 out of 5 starsby Palma O on 04/23/2025

    This is my 2nd time purchasing a car from the Fort Myers Mercedes Benz dealership. The personnel is professional, informative, knowledgeable and very gracious. I actually enjoyed my experience and I’m thrilled with my new car. My salesperson, Joe P was outstanding and great to work with. I highly recommend Mercedes Benz of Fort Myers!
    • Palma, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Witt on 04/24/2025

  • Great customer service

    5 out of 5 starsby Kimberly on 04/11/2025

    My online inquiry led to a follow up phone call from Rhonda. She was delightful and informative. She led me to JW who was very helpful and listened to my requests. He followed up in the evenings and on his day off. All parts of this transaction went smoothly.
    • Kimberly, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Katie Witt on 04/14/2025

  • Great sales department

    5 out of 5 starsby Ampz-673 on 04/04/2025
    updated 04/10/2025

    Great salesperson and finance department. Very knowledgable.
    • We really appreciate your positive review! We look forward to your next visit! Take care!

      by Katie Witt on 04/11/2025

  • John Thomas was great

    5 out of 5 starsby mhaddon on 03/17/2025

    John Thomas did a great job of closing my first Mercedes Benz purchase. Great attention to detail, answered all my questions, was super friendly, and got me out the door as quickly as possible (with the help of a great team - thanks Bob and Kent!).
    • Hi, we are very happy we could provide you with a positive experience! We hope to see you soon!

      by Mya Perez on 03/19/2025

  • BMW 4xm

    5 out of 5 starsby Charbuggy1 on 02/08/2025

    The team was courteous, responsive and very professional. John Durham made it a nice enjoyable experience. If your looking to purchase a Mercedes Benz I recommend this dealership,
    • Hi there, thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Brooke Stockton on 02/10/2025

  • New GLE 450e

    5 out of 5 starsby Ralph-Car on 01/08/2025
    updated 01/15/2025

    My wife drove the GLE home from the dealer and when she got hope she immediately said it is like riding on a cloud. Grant is a professional representation for the dealership Mercedes-Benz of Fort Myers. I have referred two friends. One has ordered, another will order a vehicle in about a year.
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Brooke Stockton on 01/16/2025

  • Very satisfied

    5 out of 5 starsby G. Humphries on 01/12/2025

    My buying experience was awesome and flawless. Staff was straight forward, professional and accommodating. I flew in from Michigan to complete the deal. Gary, my salesman was gracious enough to pick me up from the airport. He did an excellent job in making sure I had all the information I requested to make an informed decision. And by the way their automobile selection is unmatched. I will highly unequivocally recommend this dealership to my friends and family.
    • We’re delighted to know you had a great experience with us. Thank you for your support and trust!

      by Kennedy Seaton on 01/15/2025

  • No high pressure sales

    5 out of 5 starsby LaurieS on 12/31/2024

    Professional. No pressure. Nice buying experience.
    • Hi Laurie, thank you for taking the time to leave a review for us at Mercedes-Benz of Fort Myers. We're happy we could meet your expectations! We look forward to your next visit! Take care!

      by Eleanor Tant on 01/03/2025

  • 2024 GLC Purchase

    5 out of 5 starsby C kennedy on 12/18/2024

    Best car buying experience I’ve had! Highly recommend working with Brantley Williams specifically, as he was extremely knowledgeable when it came to the brand and all the features on the vehicle and was also so incredibly helpful the whole way though the purchase process. 10/10 would recommend!
    • Thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Brooke Stockton on 12/19/2024

  • Great Dealership

    5 out of 5 starsby Jeremy F on 12/14/2024

    Had a great experience trading in my car and leasing a. New one. Staff was friendly and helpful.
    • Jeremy, we are so happy to read such a great review about Mercedes-Benz of Fort Myers! We do hope we can be of assistance in the future. Take care!

      by Najya Howze on 12/17/2024

  • Best dealer in SWFL

    5 out of 5 starsby PhilipR on 11/28/2024

    Brantley my key sales contact was amazing brought in my old GLE within 4 hours he had worked the numbers that worked for me and I drove out with new GLE Coupe. He knows his product and is passionate about it
    • Hi Philip, we are very happy to have provided you with such a positive experience! Thank you again for the great review!

      by Najya Howze on 12/03/2024

  • Great Job

    5 out of 5 starsby Courtney on 11/06/2024

    The salesman was polite, professional, and personable. He arranged test drives easily and did not pressure us.
    • Courtney, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Fort Myers. Thank you again for the great review!

      by Najya Howze on 11/07/2024

  • Cindy

    5 out of 5 starsby CindyFlorida on 11/02/2024

    I just purchased a new E 350 Mercedes Benz sedan & couldn't be happier! I was planning to wait until January but the October end-of-month deal was too good to wait util then. Plus, the dealer had the exact model I was looking for. My salesman, Gary Fuller, was great to work with... friendly & honest. He did not push in any way, totally up to me as to when I should buy a car.
    • Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mercedes-Benz of Fort Myers! We can't wait to see you again, have a great day.

      by Najya Howze on 11/05/2024

  • Excellent Service buying a new car

    5 out of 5 starsby Aaron Br on 10/16/2024

    Quick and easy. Found the car I wanted and was in and out in just 2 hrs. GLA 35 AMG
    • Aaron, we are so pleased you enjoyed your visit to Mercedes-Benz of Fort Myers! Thank you, and have a fantastic day!

      by Najya Howze on 10/18/2024

  • Great Experience!!

    5 out of 5 starsby Pate Rauluk on 09/12/2024
    updated 09/19/2024

    Gary was GREAT! Lots of product knowledge and friendly. Can’t ask for more than that!
    • Pate, we're happy to hear you had such a positive experience with our team! We look forward to your next visit! Take care!

      by Katie Witt on 09/20/2024

  • Great experience

    5 out of 5 starsby Pietrich on 08/24/2024

    Extremely satisfied with our experience at Mercedes-Benz of Fort Myers from start to finish. Very helpful sales person and the entire staff at the dealership.
    • Hi there, thank you so much for your high rating! If you have any further questions, please don't hesitate to reach out!

      by Brooke Stockton on 08/27/2024

  • Five Star Service

    5 out of 5 starsby Elizabeth C on 08/15/2024

    My salesperson Kris was nothing but knowledgeable, professional and informative guiding me through the car buying process flawlessly with care. He was probably the most experienced and respectful car salesman I’ve ever worked with and I really appreciated his attention to detail in making sure I got the best vehicle for my money. I would highly recommend working with Kris Waskowski!
    • Elizabeth, thank you again for taking the time to let us know how we did. We hope you have a great day!

      by Brooke Stockton on 08/19/2024

  • First EV

    5 out of 5 starsby SSD4FLgirl on 08/09/2024

    Excellent explanation of features of the car, financing test drive orientation.
    • Hi there, thank you so much for the positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

      by Brooke Stockton on 08/13/2024


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